Best Western Crystal Palace Hotel

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room

Standard Room, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, bidet, towels

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Room amenity

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Hypo-allergenic bedding, down comforters, in-room safe, desk

4.3 / 5.0

Excellent(634 Ratings)

Hotel in Turin

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a 24-hour business center, near Egyptian Museum Torino
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Best Western Crystal Palace Hotel offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Premium satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Turin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Air conditioner

Internet / Wifi

Laundry

Map of Turin

Nearby attractions

Museo Nazionale dell'Automobile

3.2 mi

Piazza Castello

1.3 mi

Available Rooms

Standard Room, 1 Twin Bed

1 Single • 108 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed

1 Queen • 151 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single • 151 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

1 King • 1 Queen • 388 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, Multiple Beds

1 Queen • 1 Single • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Best Western Crystal Palace Hotel

$$$$

4.3 / 5.0

Excellent(634 Ratings)

Hotel in Turin

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This Turin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Air conditioner

Internet / Wifi

Laundry

Map of Turin

Nearby attractions

Museo Nazionale dell'Automobile

3.2 mi

Piazza Castello

1.3 mi

Available Rooms

Standard Room, 1 Twin Bed

1 Single • 108 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed

1 Queen • 151 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single • 151 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

1 King • 1 Queen • 388 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, Multiple Beds

1 Queen • 1 Single • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(634 Ratings)

5.0 / 5.0

Aug 2024

Nice hotel. Conveniently located.

4.0 / 5.0

Aug 2024

Great location close to Centre

3.0 / 5.0

Aug 2024

The hotel is in a good position in the city centre close to the main railway station. The area is not the best, although we never felt unsafe. Unfortunately on one evening we were unable to get drinks at the bar as there was no bar staff, although it was just after 10pm, and the bar should have been open until 11pm. The air conditioning in the bedroom was quite noisy and didn't work very well.

5.0 / 5.0

Jun 2024

The hotel room was perfect for my family of four. Had good options for shopping and restaurants, walking distance.

2.0 / 5.0

May 2024

Nice hotel with American Standards

5.0 / 5.0

May 2024

Property and staff was outstanding, very clean. my rooms wi-fi was pretty much not existent since i was the last room of the hallway(314) which was a real bummer. other than that some shady characters like to hang out within the street of the hotel next to the terminal, but had 0 issues.

5.0 / 5.0

Apr 2024

First in Turin and this hotel checked all the boxes for an enjoyable stay.

4.0 / 5.0

Mar 2024

Nice stay.

5.0 / 5.0

Jan 2024

The staff were fantastic and extremely hospitable, both at reception and at breakfast. The hotel is conveniently located outside Turin Porta Nuova station. Lots of retaurants and shops within walking distance. There are some loud groups and homeless people that hang around 'the columns' to the right side of the hotel entrance. Otherwise it is a pretty safe part of town. The rooms are clean and spacious including bathroom. Hig bathroom but strangely small shower stall. There is also a balcony. The towel heating racks are fantastic. I liked the breakfast buffet too, it was just right and really good price. They let our child eat for free. My first time with a Best Western chain and I am very impressed. I will definitely stay with them again.

2.0 / 5.0

Dec 2023

My experience at this property was unfortunately disappointing for two major reasons. The first was the distasteful attitude with which I was treated by the swing shift front desk agent. We had an issue in which I had already reserved a room for 4 guests, 1 king bed and 1 queen in the family suite. For some reason my 2 sons were not in the system and while I expressed my concerns to the agent the tone she used was threatening saying I had to pay 60 euros a night per person for these extra two people. While I was clearly dissapointed, I had no problem paying, it was just the way she treated me that relayed a distasteful service. Not only that but the of the 2 beds I had reserved the queen was not an actual bed but a pull out couch. This was not what Expedia promoted only further adding to my disappointment. Lastly the heating in the room was extremely high and despite many requests to lower it for the 3 nights I stayed there, they came to no avail and thus left my family unable to sleep well. The hotels saving grace comes in the amazing service provided to us by Mari the wait staff at the breakfast station. She was always bright and cheery and made sure our days started out in the best way possible. I must also mention that the breakfast was actually extremely well set up and very enjoyable. As a family of hoteliers from Las Vegas we take service extremely seriously and hope that they take these comments into consideration to better the property as a whole.

2.0 / 5.0

Dec 2023

Our room was extremely cold (stayed in December) which is why I've rated the comfort low but other than that the hotel was fine.

2.0 / 5.0

Dec 2023

Nice hotel with friendly staff. Breakfast was varied with good food. Conveniently located next to Porta Nuova station. Unfortunately the sound insulation between the rooms isn’t very good. I was woken up each morning at 4:45 by the next room having a bath. The area around the hotel is quite unpleasant at night, such that you don’t want to go out. Groups of men hanging around drinking/doing drugs.

2.5 / 5.0

Sep 2023

If you're way in and out of Torino is by train, then you can't possibly be situated any closer to the station, which is very convenient. The train station is well situated in town, just at the southern tip of most of the interesting neighborhoods to visit, so you're not compromising location too much by being so close to the station. Hotel is nice, good rooms, good air conditioning. At night, the area just immediately around the hotel isn't the nicest, but it's fine and it takes just a minute to get away from there.

3.0 / 5.0

May 2023

The hotel is mid range. Near the station. Not many attractive options for dinner or a coffee nearby. Area feels iffy, at one stage I thought I was about to be robbed. People in the room next door twice came back incredible drunk at 3 am and shouted and vomited loudly. Would not book again.

5.0 / 5.0

May 2023

Great room. Breakfast was great. Friendly staff. Walking distance to great shopping and sights

4.0 / 5.0

Nov 2022

Excellent location for being close to the railway station and walkable to central downtown Turin.

2.5 / 5.0

Oct 2022

The service from the front test was exceptional. They helped us make dinner reservations at a great restaurant right around the corner. The hotel is super clean and had a great breakfast. The room was very quiet yet we were walking distance to the train station just across the street.

3.0 / 5.0

Sep 2022

2.5 / 5.0

Jul 2022

The location of the hotel is very good. Close to the most attractions in Turino. Rooms are nice and spacious, bathroom are big and clean. All staff in rhe hotel very friendly and helpful, always serving you with the smile. Higly recommended.

2.5 / 5.0

Jul 2022

Clean, spacious room, close to the train station.

5.0 / 5.0

Apr 2022

Great location, right beside the main train station and a taxi stand, very friendly staff.

4.0 / 5.0

Nov 2021

Centrally located for the City Centre. Clean. Friendly and very helpful staff.

2.0 / 5.0

Oct 2021

Hotel was great. Room with two floors was perfect for us. The breakfast was standard good food and hotel personel was helpful all the time. It was easy to visit the city centre area from this hotel. Only problem is the area outside the hotel. It is not the pleasure to walk to the hotel and make your way across the people drinking all day long. Especially alone or with children.

4.0 / 5.0

Jan 2020

The hotel is fine, nice large family rooms, great staff, convenient location BUT the area by the train station is dangerous and really disgusting. The mentally unstable, addicted, prostitutes, rough crowd loiter in the covered arcade outside this hotel and one has to “walk a gauntlet” to get to the front door. It is really unpleasant, and dangerous enough that one should no go out late at night from the hotel. Best Western should hire private security or pressure the city to clean up the street.

2.5 / 5.0

Jan 2020

Convenient location and large rooms. Clean and silent

5.0 / 5.0

Jan 2020

Liked the kitchenette in our room, it was an unexpected bonus and meant that we could have chilled wine in the evenings! Also liked the mezzanine level as it gave us space from the children on the floor below - some hotels have the children’s beds really close by so there’s no peace!

1.0 / 5.0

Dec 2019

Front desk. After booking, I called the next day and said I have a guest will now be joining me for my stay and require two beds. I was told there would be no extra cost for the change. Fast forward to check out, they (Fabio) charged me an extra €30 per day for my guest. I asked him to provide me the policy that states it’s an extra €30 per person, even though I was originally told there was no extra cost, and he said there’s no policy but the law. I asked to show me this law and he couldn’t. I had no choice to pay as I’m a tourist and had to make my flight home. Fraud.

2.0 / 5.0

Oct 2019

Hotel convenient for Torino Porta Nuova railway station and metro; easy walking to centre of Torino. Hotel staff friendly and helpful.

2.5 / 5.0

Oct 2019

Stayed 6 nights on biz trip. Fantastic location, cuz it’s very close to the station. balcony is spacious as a bit bigger than the yoga mat. It’s very rare to have that enough spacious balcony in hotels in Turin, I think. Nice breakfast, friendly staffs. shower booth is small but clean. Relatively high ceiling was so helpful to feel comfortable.

2.0 / 5.0

Sep 2019

Don’t be put off by the general area in which the hotel is situated because the hotel itself is very nice, modern and clean. The room and bathroom were excellent. It’s easy to walk into the central area of Turin. Breakfast OK but the coffee from the machine was terrible.

2.5 / 5.0

Sep 2019

Across street from train station. Clean and quiet rooms.

2.0 / 5.0

Sep 2019

Great

2.5 / 5.0

Sep 2019

I liked that it was a 2 minute walk to the train station. Only stayed one night but seemed like a great, quiet hotel in a very convenient place.

2.0 / 5.0

Aug 2019

It was great except the WiFi was on and off few times

1.5 / 5.0

Jun 2019

Great hotel next to the train station. Lots of good things from air conditioning, breakfast buffet, and location within easy walking distance. People and service were very helpful.

1.0 / 5.0

Jun 2019

Everything was great there. It’s just I had trouble with their Wi-Fi. I needed to connect with a important server and could not. I went to a couple of different hotels and even a fast food place and was able to connect to that server. They did not know why. Very frustrating.

1.0 / 5.0

Jun 2019

Room and bathroom were clean and bright. Staff were polite and approachable. Across the street from the train station and short walk to the city centre. However the wifi was pretty awful - wouldn’t connect most of the time and you had to re-enter the login information every time you turned your device back on. The AC seems to be turned off during the day in the room (I checked in at noon and I had to manually turn on the fan every few minutes through the thermostat). When I came back in the evening, it was cooler but still quite warm. Couldn’t buy chocolate until the day I left for fear it would melt in my room.

1.3 / 5.0

May 2019

Everything was comfortable except for WiFi. The WiFi in this hotel is not stable and perhaps very weak for uploading files. At the hotel, I could not enter my office's website to report my work. But as far as writing/reading emails, it should be fine. Easy to come from Torino airport with a bus. Good for business trips.

1.0 / 5.0

Mar 2019

Good location, nice accommodation, parking overpriced, wifi extremely slow.

1.3 / 5.0

Mar 2019

Great hotel within walking distance from the main train station in Torino and walking distance from all the attractions and shopping. Highly recommend this hotel.

FAQs

How much does this hotel cost compared to others in Turin?

The average price for a rental in Turin is $104 per night. This rental is $35 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Best Western Crystal Palace Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Crystal Palace Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Crystal Palace Hotel?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.

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$$$$

Best Western Crystal Palace Hotel

Hotel in Turin

Reasons to book

About this hotel

Amenities

Map of Turin

Nearby attractions

Available Rooms

Standard Room, 1 Twin Bed

Standard Room, 1 Queen Bed

Standard Room, 2 Twin Beds

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Standard Room, Multiple Beds

Best Western Crystal Palace Hotel

Hotel in Turin

Reasons to book

About this hotel

Amenities

Map of Turin

Nearby attractions

Available Rooms

Standard Room, 1 Twin Bed

Standard Room, 1 Queen Bed

Standard Room, 2 Twin Beds

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Standard Room, Multiple Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Turin?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Crystal Palace Hotel pet friendly?

What amenities are available at Best Western Crystal Palace Hotel?

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