Xelena Hotel & Suites

Indoor pool, sun loungers, lifeguards on site

Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Shower, free toiletries, hair dryer, bathrobes

Suite de Lujo | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

4.4

Excellent(386 Reviews)

Hotel in El Calafate

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury El Calafate hotel in Macrozona Bahía Redonda y Primeros Faldeos with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Xelena Hotel & Suites offers 100 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This El Calafate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of El Calafate

Nearby attractions

Intendencia Parque Nacional Los Glaciares

2.5 mi

Mirador Lago Argentino

3.6 mi

Estancia Cristina

2.9 mi

Centro de Interpretación Histórica de Calafate

2.8 mi

Available Rooms

Superior Room

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Triple

1 Queen • 1 Single • 398 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite Junior

1 King • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 King • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite de Lujo

1 King • 861 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Xelena Hotel & Suites

$$$$

4.4

Excellent(386 Reviews)

Hotel in El Calafate

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of El Calafate

Nearby attractions

Intendencia Parque Nacional Los Glaciares

2.5 mi

Mirador Lago Argentino

3.6 mi

Estancia Cristina

2.9 mi

Centro de Interpretación Histórica de Calafate

2.8 mi

Available Rooms

Superior Room

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Triple

1 Queen • 1 Single • 398 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite Junior

1 King • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 King • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite de Lujo

1 King • 861 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.4

Excellent(386 Reviews)

2.5

Dec 2024

We had a great time staying at this hotel. The room was clean and comfortable, and had a garden view. It was on the ground floor and next to a trail so you don’t have a lot of privacy. The hotel had classic and modern decor, which was quite nice. Had food at both restaurants on the venue - there were decent but slightly overpriced. I enjoyed the breakfast buffet even though it was the same spread daily but the view from the restaurant was peaceful and serene. The hotel also provided a shuttle to Calafate town which was really great otherwise it’d be a 25 min walk to town. Overall we had a great time!

2.5

Sep 2024

It is a nice hotel but no toiletries were available in my room other than shower gel and lotion. The staff is very nice and helpful! The food was good. The bed was very good and the shower power was great!

5.0

Jul 2024

We rented a car so can’t speak to other forms of transportation. The hotel was clean and in good repair. The staff at the restaurant very friendly. The hotel is not constructed of high quality materials but was put together well. Drinks were very expensive and on par with New York.. humm. Stayed in the one bedroom suite facing the lake. Breakfast was included and delicious. Would recommend and would stay again.

4.0

Jun 2024

it is ok

3.0

May 2024

The property sits on a very scenic location with rooms facing the lake. That is the best part. However, the rooms are not maintained. Eg a broken arm rest of a chair that was just kept in place and falling shower head. Someone can be seriously hurt. The food is average. Breakfast is ways below par. The hotel staff is trained to ask for payment immediately when you place the order, not after you are served or ready to leave. It is really a cheap mannerism and very insulting for a so called high class resort. Under the guise of sustainability, they provide only a refilled bottle of water in the room, with written instructions that guest can refill in hotel lobby. Really? Heard of customer service or hospitality? And they sell plastic water bottles in the Bar for $3 each. The staff doesnt seem to like working there, and reflects in their dealing with the guests. Highly suggest some serious staff training and change in service attitude if you wish to attract clientele. You have a prime property, pls pay attention to service and dining!

4.0

Apr 2024

Not 5 stars but a good stay in El Calafate

5.0

Apr 2024

Beautiful location. Slightly far from town

5.0

Apr 2024

Nice hotel in calafate. Fantastic view of the argentinian lake. Restaurant inside a little bit expensive but the food is amazing. Especially the lamb. The services the hotel are very good. Staff prepared

5.0

Apr 2024

Wonderful hotel, location and service! Recommended!!

1.5

Apr 2024

The place was nice but be aware that the room rate they advertise on Hotels.com is incorrect. And the reason they give you is a complete nonsense, in the end I paid 7% more which is not a lot but I don’t like being lied to, when I asked the front desk they deflected it on my credit card company (VISA) but they actually use they own exchange rate for foreigners … According to them the USD on the listing is only for Argentinian residents … nonsense…

5.0

Apr 2024

Rooms were huge.

5.0

Apr 2024

Xelena has been our best stay in Argentina! It is very clean, and the staff are friendly. There is also a wonderful view of the lake!

5.0

Mar 2024

Beautiful location overlooking the lake. A short drive to the hustle and bustle of town. Lovely pool and hot tub. Maximiliano at the front desk - above and beyond service!

3.0

Mar 2024

Our room was over lobby and was very loud Although there was a chill outside --could not cool room off

2.0

Jan 2024

This hotel is not worth the price for the stay. I recommend staying elsewhere.

2.0

Jan 2024

Not 5 Star maybe 3. Checkin not very smooth. Stayed in Presidential Suite and had to walk to Lobby to get “free” Ecodriendly water.

1.0

Oct 2023

The hotel is definitely not worth the money for several reasons. Firstly, be cautious about the amount you're paying. The hotel enforces a non-official exchange rate for USD, which is 2.27 times higher than the rate used elsewhere. They falsely claimed this is the law, but in reality, they're taking the benefit tourists receive with their international credit cards (MEP exchange rate) for themselves. They price everything in USD but charge in local Pesos after an unfavorable MEP conversion, resulting in higher credit card fees and canceling out the benefits tourists should enjoy. This is essentially theft, as it's not disclosed anywhere, and the booking is non-refundable. During check-in, they surprise guests with this exchange rate, forcing them to either pay it or face a 100% fine from hotels.com. Secondly, the rooms are basic. Although we received a complimentary upgrade to a larger room with a view, it's comfortable but lacks the amenities you'd expect in a five-star hotel, such as a welcome drink or afternoon snacks. The spa area is small and poorly maintained, with a dirty pool and mold on its walls. This falls far short of the standards one expects from a five-star hotel, especially after the unfavorable exchange rate experience during check-in. I would recommend choosing another hotel that respects the official exchange rate to ensure a more worthwhile experience.

2.0

Jun 2023

I would like to start by saying that this is not a five star hotel as it has been advertised in Expedia. The hotel has several limitations for example all rooms are not insulated and you can hear what the people in the room next you are talking even with a normal voice level. We stayed for two nights with some friends and we stayed in three different rooms. All of my friends were in agreement with this statement. My next door neightboor was noisy all night and I could sleep, It is very unfortunate and very frustrated not be able to rest or sleep. The hotel management is informed about the lack of privacy and they have not done anything about it. The supervisor at the front desk said there have been several complains about this same issue in the past from other customers. This was a really uncomfortable situation, Please be aware of this when you are making a reservation.

5.0

May 2023

Check in was fast and efficient. Hotel was nice and cosy. Staffs were friendly and helpful.

5.0

May 2023

Spectacular, beautiful, everything excellent

5.0

Apr 2023

One of the best hotels we have stayed, We were very nervous as this was the first hostel stay in Argentina, but just the checkin experience itself made us feel comfortable. The hospitality is outstanding, each and every staff, let it be at the front desk or at the restaurant all were very polite and tried their level best to speak in English. The front desk lady, if I not wrong her name is Ben was amazing, she explained the amenities and services the hotel provides, even allowed us to checkout an hour late. They have luggage storage which is super helpful for people having late evening flights. The room was clean and tidy, has in room slippers and wardrobes, they have complimentary water bottles and a can of beer stored for you in the refrigerator. It’s lake facing and sunrise form the lake is amazing. Last but not least, have to mention the shuttle service that runs every hour to the downtown and back, giving the proximity to the shopping and dinner places. I would definitely stay here again and will recommend to my friends in case they travel to Patagonia.

2.5

Jan 2023

Quiet hotel close to town. Great location for exploring around El Calafate.

1.5

Dec 2022

Todo esta muy bonito pero se escucha mucho el ruido de las otras habitaciones, la pared de la regadera no estaba limpia y deberían abrir mas temprano el área de spa y alberca

4.0

Dec 2022

Location & spacious and clean rooms were appreciated. The 2 1/2 hs waiting at check in were unnecessary.

3.0

Oct 2022

Luciana was excellent at the front desk but the rest of the staff were clueless. Also, staff at breakfast not helpful. It's more of a 3 star than a 5 star hotel.

5.0

Oct 2022

Great hotel, excellent quality, the staff is very friendly and helpful.

5.0

Jun 2022

Beautiful hotel. The staff is always ready to help. Excellent views. Walkable from the main street even-though they provide a transfer from 3pm to 7 pm. Very clean and COVID conscientious.

2.5

Apr 2022

Everything you need is there. Not a true 5 star for American standards and not on the water. Friendly staff. Did not enjoy the dinner at their famcy restaurant. Was pointed to go sit instead of walked to table and food was OK. Rexommend going in to town for dinner or eating at the bar.

2.5

Jan 2022

Beautiful location, great asado of Cordero and veggies, very clean and COVID conscientious. Highly recommend.

1.5

Jan 2022

A pretty nice place but definitely not 5 star. Maybe 3.5. Staff were excellent, room was at the level of a USA Marriott courtyard or similar.

1.0

Dec 2021

This is not a 5 star quality hotel. Not because it is not fancy enough or did not do turn down service, it really is not at all a luxurious accommodation and really outdated. A few things that really bothered me about the stay- 1) the bathroom smelled like old sewer. It was clean but the pipes I imagine are really old and the bathrooms had distinctive sewage odors from very old buildings 2) the walls are super thin so you can hear a conversation from the next room and every time the neighbors showered or flashed the toilet, you really could hear everything. 3) the shampoos and conditioners were hung on the wall but both pumps were broken. 4) shower stall moved when you stepped on which is happening because the hotel is really old. This hotel should really be 2-3 starred hotel, not 5.

5.0

Dec 2021

Great hotel, impressive views, chic yet warm, really attentive staff. Useful transfer service to downtown Calafate. Definitely recommend and will come back to this hotel. The only con is the pool and sauna facilities, availability is restricted to afternoon only and needs some improvement, but the inside / outside pool is fantastic.

5.0

Aug 2021

Excellent property! The whole staff was very friendly and accommodating. They follow all Covid precautions so you feel safe at all times. Food was really good!! Definitely recommend this property.

2.5

Jul 2021

Beautiful hotel with kind and attentive staff. The pool & hot tub area has a magnificent view of the lake and mountains, with a wonderful outdoor part. The food was excellent. Great experience!

2.5

Mar 2020

Great hotel, best in El Calafate, very helpful staff, good food in restaurant and awesome breakfast, open/close swimming pool with unbelievable views to the lake and mountains.

2.5

Feb 2020

Very spacious room, convenient to organize and pack for remaining segments of our journey

2.0

Feb 2020

Would rate as a 4-star hotel. Food was ok. Tried to get a massage but they don’t have space for two people at a time.

1.5

Jan 2020

The property is fine the rooms are fine but huge noise problem you can listen to the room next door their conversation, the doors opening and closing, when the cleaning staff comes to clean the room they start very early 9 am they come to the room, also the dont knock to see is someone is inside they just open the door Huge mistake if you plan to relax or want to sleep in a quiet place

2.5

Jan 2020

Front desk staff Florencia is very helpful and professional. The hotel has a lovely outlook over the lake. A 20 minute walk to the Centre but also has an hourly shuttle bus.

2.5

Jan 2020

Beautiful view over the lake, friendly reception staff

FAQs

How much does this hotel cost compared to others in El Calafate?

The average price for a rental in El Calafate is $77 per night. This rental is $398 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Xelena Hotel & Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Xelena Hotel & Suites. Enjoy the water!

Is Xelena Hotel & Suites pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Xelena Hotel & Suites?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Hotel in El Calafate

Reasons to book

About this hotel

Amenities

Map of El Calafate

Nearby attractions

Available Rooms

Superior Room

Triple

Suite Junior

Standard Room

Suite de Lujo

Xelena Hotel & Suites

Hotel in El Calafate

Reasons to book

About this hotel

Amenities

Map of El Calafate

Nearby attractions

Available Rooms

Superior Room

Triple

Suite Junior

Standard Room

Suite de Lujo

Reviews

FAQs

How much does this hotel cost compared to others in El Calafate?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Xelena Hotel & Suites pet friendly?

What amenities are available at Xelena Hotel & Suites?

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