The Hotspring Beach Resort & Spa - SHA Extra Plus
Resort in Khok Kloi
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this resort
The One & Only 40°C Natural Hot Spring Pool & 16°C Icy Pool
“Your Relaxation Haven for Health and Well-being with Natural Hot Spring”
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Khok Kloi
Available Rooms
Deluxe Garden
2 Single • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Duplex Garden View Room, Two-Bed Room
1 King • 645 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Hot Spring Pool Villa
1 Sofa • 1 King • 968 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Honeymoon Pool Villa
1 King • 753 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Pool Access
1 King • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
Amazing facilities and staff
9.0
The hotel is situated right on the beach in a beautiful and quiet part of Phang Nga. It's a large property secluded by coconut and palm trees everywhere.
The natural hot spring and the cold pool are the highlights and make the hotel unique.
Room was a little basic and would be improved by a separate bathroom and toilet
8.0
L’endroit est agreable. Le jardin est tres beau.
La piscine grande et ouverte tard, et l’eau thermale chaude est delassante.
Le petit dejeuner est varié et plaisant, sous forme de buffet.
L’hotel reçoit des bus de visiteurs externes, du coup la piscine est peuplée en masse de visiteurs d’europe de l’est.
Le restaurant est cher et abominable. La pizza servie etait petite et franchement pas top, et meme le riz frit n’etait pas terrible.
Lors de notre sejour, le restaurant vue mer était fermé.
Le mobilier de la chambre est sombre, rendant l ensemble un peu sinistre.
Pas d’ascenseur pour monter en chambre.
8.0
Breakfast was great with lots of variety, including some vegan options. The room was spacious and comfortable. The grounds were glorious to wander round. Staff were friendly and attentive.
The pool area was very busy with day guests, but after their buses left it was lovely and peaceful. The gym was vey dated and unused including rusty equipment and not very clean. Food at the Thai restaurant was average.
10.0
Las instalaciones del hotel son impresionantes. Las piscinas de agua fría y caliente del spa un plus a aprovechar. El desayuno muy bien, el restaurante no está mal para comidas y cenas, aunque varios días puede llegar a aburrir.
Si te gustan las aves hay una variedad increíble en los canales y jardines dentro del propio hotel.
Playa virgen y vacía!
Es cierto que hay excursiones organizadas que hacen uso de las piscinas comunes durante el día, pero la playa sigue estando vacía.
7.0
Un grand complexe arboré, une magnifique plage de sable fin, piscines de source d'eau chaude. Le desk de l'hôtel peut organiser des sorties (similian ou baie de Phang Nga) mais aux prix forts. Chambre confortable mais rangement mini de mini et pas de séparation salle de douche -chambre.
Autour : RIEN ! Et l'hôtel profite de cela pour vous surfacturer un taxi. Piscine pour barboter pas nager, carte restaurant cher et pas top, personnel qui comprend mal l'anglais et le thaï et donc le service à table est une catastrophe et au vu des prix pratiqués ce n'est pas normal. Venez qq jours en famille mais si vous voulez sortir un soir ou visiter les alentours sans voiture, bonjour galère.
7.0
Staff , amazing yes that includes James Bond
Resort, well kept
Kids loved the fish in the ponds
Kids liked the bikes.
Kids liked looking for wildlife at night
Great for a very short break.
Hotel very isolated
Having to pay higher than usual charges for taxis arranged by hotel.
Need more transport options
Breakfast selection could be better
The gym is awful
Lack of evening restaurants
Beach is deserted. What a shame.
Networking natai beach also very remote, honestly, there is nothing to do there.
10.0
magnifique hôtel, très beau cadre verdoyant, accès à la mer, plage charmante. Nous avons apprécié le petit restaurant en bord de mer dans un environnement de maison traditionnelle en bois. Nous avons fait une promenade nocturne et observé les crabes qui sortaient sur la plage. Le petit déjeuner proposait une grande variété de choix, jolies tables avec vue sur piscine. Nous avons profité des piscines de sources chaudes (40°c). Excellent séjour.
5.0
Niet anders te zeggen dan een prachtig zwembadgedeelte met hotsprings. restaurant erboven. mooie bar erboven. Mooie bomen eromheen.
Lastig om uit te leggen maar je moet goed weten of je hier wilt verblijven naar onze mening. Wat opviel en/of zeer tegenviel: er is op dit moment maar 1 locatie waar je kan eten of drinken. dit gaat exact 2130 dicht. Maar dan ook exact 2130.1 minuut later moet er naar de manager gebeld worden die vervolgens weigert om akkoord te geven voor een drankje. Dan gaat ook overal het licht uit. Het ligt zeer afgelegen en heeft geen winkeltje. Taxi bellen ze alleen als ze zelf de prijs mogen bepalen. (Personeel is heel aardig, maar iedereen belt een of andere manager om dingen te vragen. Deze bepaalt ook de prijs. En deze is zeker drie keer zo hoog dan dat je zelf een taxi zou kunnen regelen.) De kamers hebben een mooi balkon maar Nergens stoeltjes. Ook in de kamer niet. ‘s avonds is het park donker, zeker richting de kamers. Last but not least busladingen vol Chinezen en Russen. Wederom niks mis mee, maar misschien handig om te weten.
4.0
The hotspring pool and corresponding cold pool was a good experience, and the saving grace of the location.
The reception staff were friendly and spoke good English.
The seaview rooms were nice, clean and comfortable.
Let me just preface this with the I don't do reviews very often... Only when experiences far exceed my expectations... Or when they far underwhelm...
I'm afraid to say that overall the experience was not good at the hotspring spa and resort..
While this resort may have once been a 5 star hotel, it's standards must have fallen far below this mark, and in several areas.
Bad experiences tend to hyper focus my sensitivity to other misgivings or poor service quality, so as one thing goes wrong I start to notice more and more things wrong with the hotel. I'll attempt to summarize my experience here.
While the reception staff were friendly and spoke good English, the majority of the rest of the staff seemed completely untrained and spoke zero English. Many (but not all) were shockingly unfriendly, unattentive, very slow and downright rude. A key interaction I had early on in a toilet was a member of staff asking if he could get a cigarette off me?! I really don't think that is appropriate behavior in a 3 or 4 star, let alone 5 star! This gave an early indication of the lack of staff training and was not a good early sign... And it unfortunately seemed to snow ball from there.
Ultimately I feel that the interaction with staff is what makes a resort. Irrespective of services available, the quality of the staff can make any star rated resort appear much better or much worse.
Another area, which I don't think is the full responsibility of the hotel, but do contribute to the experience, are the guests. During our 1 night stay the hotel seemed to be exclusively populated with groups of Chinese and Russian, some of which were very rude. Bus loads of more Russians also arrived in the mornings to gain pool access to the hot springs (there are day passes available to people not staying in the hotel). We had our swims early and late to avoid these crowds.
The overall food was ok.
10.0
The location of the breakfast buffet was excellent and the food was good although I would have liked to have cheese available.
I thought the parking was a bit unclear. It would be good if there were a designated parking area with clearly marked places for parking our car. Otherwise, things were great.
10.0
Great place, well kept area. Very friendly staff.
Delicious food in the restaurant, good varied breakfast.
I'll be back with pleasure :)
White bread for breakfast is too dense and not very tasty, I didn’t find more minuses for myself
8.0
nice place
the closed villas to hot springs were old
1.0
lobby
room, pool was dirty, cigarette butts in room, no 2nd bed
5.0
rooms were large and clean
staff seemed annoyed when you asked for anything, took over an hour to get an iron even though we explained we had to leave (we were going to a wedding) and needed it urgently and had called 3 times. it is more like a stop on a day trip than a hotel. several groups a day would come by and take over the hotel then go again - we couldn’t get a spot round the pool because of it
9.0
privacy
cleanness. the garden and the sun bed were very dirty. pool light didn’t work. also, the booking email clearly said that the check out at 13:00, but I had got two calls to say that I need to check out at 12:16 and 12:41.
8.0
Plenty of choice. Eggs etc were cold unfortunately. My only criticism
Choice of food on an evening is limited
9.0
staff were excellent
stray dogs
8.0
The fact it was large, green, clean and deserted, even abandoned some buildings. And ofcourse the hotspring pool set up. one of the most welcoming lobby’s I’ve seen.
the keycard operation was convoluted and needed servicing.
6.0
laid out beautifully as a resort, pools were large and clean. food was a very nice standard. quieter being on the mainland and not on the more touristy island.
the seals on doors could be tighter as we got to know some local wildlife closer than expected. but knowing we’re on the edge of a rainforest it’s not really an issue.
2.0
Service tried their best to fix things by giving me a pool villa but I didnt even stay the night because it was too late to make me feel better... and the food was really good though!
Aircon is on eco mode making me sweat and had to fight with my girlfriend from 5 am till 9 am because the temperature wouldnt stop going back to 25 degrees celcius as the hotel set it up like this as every 30 min it would go back to 25 degrees while it is 35 degrees outside i felt like i was in an oven....
The design of the modern rooom is non sense at all.... very dissappointed... instead of being relaxed i was stressed the whole 2 nights...
10.0
our villa was amazing lots of space ,great location,
nothing not to like
10.0
It was a lot of variety choices of breakfast
4.0
the room was nice, we had a sea view modern. the beach is fantastic but strong currents.
the pool gets busy with outside people, buses turned up each day. was there 3 days..
the cost of food and drinks for the standard is awful. staff wasn’t helpful.
the place is slowly being refurbed but it looked dated in places and really needs some maintenance. other than the new modern block.
Worst food had in Thailand. The price of the food for the standard of it is disgusting. I’ve never had such a awful pizza in my life. The food was cold and breakfast wasn’t great at all. Feels like your a bit stuck as nothing in the area, plan to get scooters outside the hotel.
The hotel didn’t have any scooters available and seemed unwilling to help other than offer over priced taxi service.
8.0
the small freezer isn’t working properly and should be had more bikes available
9.0
the public pool was clean along with the hot spring and ice bath, our villa was clean after we changed rooms and the private pool was also clean, the staff where very helpful and friendly and also let us have a late checkout for travelling home
our first villa was very outdated and the pool area along with the pool was not clean, we had a ant colony outside that managed to get inside the room and the shower was not clean. we then changed room due to this and found a wasp nest outside, however this was quickly removed thanks to the staff.
8.0
The room that we stayed, very nice and clean! it’s so comfortable.
At night, it was too dark. not enough lights.
6.0
food and cocktails were not really good 🥺
5.0
The hotel has potential, the staff friendly
The water from the taps just smelt so bad. So bad. I'm not sure if it's just the villa's that are like that, but we had two villa's and they were both the same. Also, theres normally a pool of water as you enter the villa with rocks to step on to get to the villa. The pool was empty at the front and you could easily misstep on the rocks
FAQs
How much does this resort cost compared to others in Khok Kloi?
The average price for a rental in Khok Kloi is $145 per night. This rental is $6 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Hotspring Beach Resort & Spa - SHA Extra Plus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Hotspring Beach Resort & Spa - SHA Extra Plus. Enjoy the water!
Is The Hotspring Beach Resort & Spa - SHA Extra Plus pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Hotspring Beach Resort & Spa - SHA Extra Plus?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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