Mandarin Oriental, Santiago

Property building, Bird's eye view, City view

Neighbourhood, Bird's eye view, City view

4.3

Excellent(1,316 Reviews)

Hotel in Providencia

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Providencia

Nearby attractions

Bicentenario Park

1.9 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

1 King • 559 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 559 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 871 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1550 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 871 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Mandarin Oriental, Santiago

$$$$

4.3

Excellent(1,316 Reviews)

Hotel in Providencia

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Providencia

Nearby attractions

Bicentenario Park

1.9 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

1 King • 559 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 559 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 871 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1550 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 871 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(1,316 Reviews)

100% verified reviews

4.3

Nov 2024

Me encantó que buen hotel sin queja alguna

La amabilidad del personal, servicio, comida , ubicación,las habitaciones excelentes, me encantó.

En general no tengo queja alguna.

4.3

Nov 2024

Great views from all rooms excellent staff

Lovely luxury city hotel

4.3

Nov 2024

Excelente

Excelente desayuno y ubicación

Deberian tener piscina temperada

4.3

Oct 2024

Otro nivel

Se nota que es un hotel 5 estrellas

Todo fue perfecto

4.3

Aug 2024

Localização perfeita

Hotel lindo e confortável! Otimo custo beneficio!

Gostamos de tudo!

4.3

Aug 2024

Amazing hotel in a great location with the best staff possible

Amazing hotel fantastic staff felt like being with family.

Nothing

4.3

Aug 2024

Excelente opção

Excelente em tudo, em especial na academia.

4.3

Jul 2024

Excelente te custo benefício

Qualidade do atendimento e conforto do hotel

Piscina fechada sem atendimento, pelo menos poderia ter um bar com pessoal atendendo

4.3

Jul 2024

Luxo e leveza

TUDO! 1. O Staff foi EXTREMAMENTE gentil! Gostaria de reconhecer a simpatia e cuidado da Viktoria em nossa recepção. Ela conseguiu um quarto melhor do que poderíamos esperar e ainda foi atenciosa ao anotar o aniversário de nosso casamento, homenageado com espumante e bolo. Um toque de elegância! Agradeço também Ignacia e Patricio por terem sido tão gentis no restaurante! Destaco também a atenção do Letois na despedida do hotel. Pura simpatia! A equipe conseguiu refletir gentileza com profissionalismo, sem ser formal demais. Gente leve e boa! 2. A vista do hotel é de tirar o fôlego. Dá vontade de não sair do quarto. 3. Excelente café da manhã! Vale muito! 4. Ótima localização, ao lado de parques e shoppings. 5. Quarto Confortável e de super bom gosto, com uma arquitetura muito inteligente e acolhedora.

De ter reservado apenas para uma noite. Imperativo voltar para ficar mais!

4.3

Jun 2024

Inolvidable

El hotel es excelente! Muy buenos los Restaurantes, la atención del personal la mejor. Sin dudas volvería!!

Nada

4.3

Jun 2024

Ótima

A localização é excelente, a vista do quarto deslumbrante e o café da manhã também muito bom!

Acredito que poderiam melhorar as qualidades das toalhas, as toalhas de banho estavam rasgadas nas pontas e eram bem pequenas, uma qualidade bem incompatível com o esperado do Mandarin mas acredito que seja a única ressalva.

4.3

Jun 2024

Amazing hotel well located

The hotel is very nice and well located. The breakfast was very good. The staff was very friendly and helpful.

The bed was little bit too hard

4.3

Apr 2024

Camas duras ,incómodas ,mal diseñado los dormitorios .

Desayuno ,terraza

Camas muy duras ,viejas ,se nota mucho que es de los años 90 el hotel .

4.3

Apr 2024

Big and luxurious.

I liked the maid service. Attention to detail was meticulous. room was immaculate.

I think confusion surrounding my bill and my debit and credit card. It seems that there is a tax using a debit card and not the case for a credit card? Not sure what it is going on there but alls well that ends well.

4.3

Apr 2024

Excellent service and beautiful place

The hotel is beautiful, the food really good and amazing service. I love the location as it’s easy to get to different parts of the city

Not a fan of the pillows. The pool is amazing but it was too cold to get in 😔

4.3

Apr 2024

Días de puro descanso

La habitación,la atención del personal tratando de complacerte.

Todo me gusto

4.3

Apr 2024

Muy buena ! Recomendado !

Ubicación, servicio y instalaciones

Solo el aire acondicionado que no enfriaba bien en nuestra habitación.

4.3

Oct 2023

MO=Perfección

es el mejor hotel en el que estado, la atención de todo personal es simplemente perfecta, la comida exquisita y las habitaciones muy confortables y modernas y las instalaciones con excelente decoración.

que la prueba de alarma se realizara sin avisar que era un simulacro y que la Metre corrija a los garzones frente al cliente (no se ve bien), en todo caso serían puntos de mejora que no afectaron nuestra estadía, lo demás simplemente perfecto.

4.3

Aug 2023

A spectacularly elegant OM with staff that is beyond superior- Best of the Best in South America

Las Condes crown jewel- best of the best

De Nada

4.3

Aug 2023

A nice stay destroyed by the lack of AC as we could not sleep

Location Breakfast was very nice The suit was very spacious

The AC did not work, the heat was on and it was too hot. We complained 5 times and it could not get fixed.

4.3

Aug 2023

Very good

Staff were spectacular especially Carolina in housekeeping. However, the TV did not work and the sink water didn’t get hot for a long time and the drain did not work properly.

4.3

Jul 2023

Great Property

great size of the room and views from the room, the breakfast was a good spread, pool view looked awesome, although didn't use it.

housekeeping could have been better, for a hotel of this standard, should have been offering proper crockery for tea and coffee, rather than paper cups! hotels in South America should offer milk for foreigners who drink milk with their tea or coffee.

4.3

Jun 2023

great location and property

location

No breakfast included, housekeeping needs to get their act together

4.3

May 2023

Superb

pool area, niece rooms

pool closed.

4.3

Apr 2023

I have expected more from a 5 star hotel.

Good location, comfortable room. The concierge staff was extremely helpful.

The food at the Italian restaurant was average. For a 5 star hotel, the restaurant staff could have been better trained to provide a 5 star service.

4.3

Mar 2023

Not what I expected of a Mandarin Oriental Hotel.

Room was spacious and generally nicely designed.

1. Filthy huge picturesque lobby windows set the tone of a penny-pinching owner. 2. Freezing temperature rendered the beautiful pool unused and unusable. 3. Outlandishly lame lobby & public space decor more appropriate in a 3-star hotel. 4. Concierge told us to call Uber as hotel “has no taxis”. 5. Room service wheeled cart into room and left it to us to get food out of heated bins and set the table.

4.3

Mar 2023

there was an issue with my credit card. After contacting my bank, the card still didn’t work. The front desk staff made

Location

The service, rather non-service of the front staff. They promise, they lie, they do not deliver and lack of interest to facilitate the customer.

4.3

Mar 2023

Beautiful oasis in Santiago!

Staff were very professional. Breakfast was wonderful! Service impeccable. Pool very large, clean and beautiful. Our room was very comfortable. Bed, linen and pillows heavenly.

The carpet in our room was old and stained. Our room windows needed to be cleaned inside. Other than this, we loved our stay!

4.3

Mar 2023

Poor

The hotel is used by Silversea Cruise Line and is inundated and overwhelmed by the number of guests arriving at one time. MO does not have means to accommodate guests with the level of service associated with the brand or a five star hotel. It took over six hours to have my luggage delivered to my room. When I called to see what was the delay I was told "come down and get it yourself". I insisted it be brought to me - I am 65 and the bag was 30 kilos. It arrived quickly after a call to the GM. The following day, after a long day of sightseeing my room hadn't been made up upon my return at 17:30. Apologies from staff felt insincere. When told "people make mistakes", I agree wholeheartedly. It's NOT that mistakes are made, it's how they are dealt with and in my opinion the words "I'm sorry" lack contrition.

4.3

Feb 2023

dated property

location is good near to a nice mall and walking distance to nice neighborhood with many good restaurants

dated property, average service , breakfast quite basic , rooms are big but oldish. nothing to do with Mandarin Oriental in Europe or Asia

4.3

Feb 2023

Fantastic.

We enjoyed our stay very much. We loved the spacious room, good beds and great bathroom with rain shower. The food in the restaurants was excellent, especially in Matsuri and at breakfast. Furthermore we loved the people who work in the hotel. A few names: Christopher, Jordan, Nicholas, Dante, Sofia, Genesis. The resort pool was very nice and very quiet.

The hotel was crowded and full (restaurants had waiting lists) on days that Silversea Cruises received their passengers 1 day before their Antarctic voyage. These groups disturbed the tranquility and serenity of the hotel. That happend twice during our stay.

FAQs

How much does this hotel cost compared to others in Providencia?

The average price for a rental in Providencia is $87 per night. This rental is $27 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mandarin Oriental, Santiago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mandarin Oriental, Santiago. Enjoy the water!

Is Mandarin Oriental, Santiago pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Mandarin Oriental, Santiago?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Excellent(2,380 Reviews)

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Mandarin Oriental, Santiago

Hotel in Providencia

Reasons to book

About this hotel

Amenities

Map of Providencia

Nearby attractions

Available Rooms

Mandarin Oriental, Santiago

Hotel in Providencia

Reasons to book

About this hotel

Amenities

Map of Providencia

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Providencia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mandarin Oriental, Santiago pet friendly?

What amenities are available at Mandarin Oriental, Santiago?

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