The Ritz-Carlton, Santiago
Hotel in Providencia
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Situated in Santiago, 1.1 km from Costanera Center, The Ritz-Carlton, Santiago features accommodation with free bikes, private parking, a terrace and a restaurant.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Ski in / Ski out
Family friendly
Map of Providencia
Available Rooms
One-Bedroom Junior King Suite
1 King • 538 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Club King Room - Club Lounge Access
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One-Bedroom Executive King Suite - Club Lounge Access
1 King • 645 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Club Queen Room with Two Queen Beds - Club Level
2 Queen • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
9.0
Located in CBD, a lot of restaurants, good vibe.
Hotel room is spacious, beds and linens are superb. The amenities used are my favorite. The lighting in the room is quite good.
The reception staff Italio was helpful.
The restaurant on the ground floor Estro served decent chillan food and wine. Daniel was attentive.
Breakfast staff service is not at the same level. Nobody offered tea or coffee 10 minutes after we sat. We had to ask for assistance from one staff, and he even had us waited for him to give checks to other people. Was Rude.
9.0
Extremely comfortable hotel, very well appointed rooms with all expected / required facilities.
N/A
10.0
Ideal location next to the train station so easy to get about Santiago.It has an outstanding buffet breakfast, great service, a fantastic pool/spa on the top floor with sublime sunset views on its terrace and luxurious rooms. The staff went the extra mile to make sure our stay was perfect. Jonathan on reception was brilliant and so friendly , really going above and beyond to help us. Christian on the door/concierge was a great welcome after a long flight and always helpful with advice on where to go out. Highly recommend and would return in a heartbeat
Everything was perfect
10.0
Lugar, las personas muy amables
Almohadas medias desinfladas
10.0
The property is very elegant, a nice smell, and every detail has been meticulously planned
Nothing
8.0
On-site facilities (gym, pool) were great. Breakfast was wonderful and room was a very good size. A comfortable stay.
Lots of items in the room (snacks, toiletries etc.) with numerous signs warning of charges if removed. Felt a little “grabby” given the room rate - either gift your guests complimentary items, or remove them altogether.
10.0
La atención extraordinaria !! El personal sumamente amable.
El spa con su piscina cubierta
6.0
La amabilidad de su personal
Algunos aspectos de limpieza y mantenimiento en la habitación me llamaron la atención. Si bien nada fue grave, estimo que dichos detalles no deberían existir considerando el alto costo del hotel.
10.0
Location and facilities were excellent. Staff was very friendly and professional!
Perhaps check in could have been a bit quicker, but I was part of a cruise party of many and that would have been asking too much! Overall excellent property and fantastic staff and location!
10.0
Thank you for the outstanding and exemplary service. You went far and beyond to make our stay so wonderful. The extra-special services from Lucila, Andres, & Pablo were so kind. The afternoon tea “out of season” was great and exactly what we had hoped for! We hope to be back soon in the future!
Nothing
10.0
Camas cómodas, sábanas suaves y habitación muy espaciosa y bien decorada. El personal un 10
10.0
La amabilidad extraordinaria. mucha preocupación. celebramos nuestro aniversario y nos esperaron con una sorpresa. todo fantastico
Nada
10.0
Que el desayuno se tiene que pagar aparte siendo que la estadía no es nada barato.
8.0
localização e ambiente
ralo do banheiro entupido
10.0
Café da manhã, tamanho do quarto, qualidade das comidas do hotel.
Academia poderia ser muito melhor, devia ter um piso ante-derrapante e ser mais fresca. Ar condicionado do quarto também poderia ser mais forte.
5.0
Location
Overcharged and confusion with booking.com 2x brakfast charged only 1 person. Confusion at checkout. No invoice sent to email as promised. Ritz is outdated luxury
9.0
Everything, the room, facilities and breakfast.
The pool and jacuzzi was so cold. We couldn’t use te jacuzzi at all.
10.0
Location and employees
Nothing to say
10.0
Cesar is a friendly gentleman that has welcomed us every single day! Thanks a lot!
10.0
Breakfast was unbelievable, no request was too great and we were never made to feel anything other than the most treasured guests! The swimming pool area is amazing.
Everything was outstanding
10.0
perfect
nothing
6.0
The Ritz is beautiful, the staff is super friendly, and the food wonderful.
Unfortunately, during our stay the spa area was unavailable due to a malfunctioning of the motor (to warm the pools). I live in Santiago and had gone specifically to use the spa with my five year-old son, so we were disappointed. However, the staff were very helpful and the manager offered a voucher for another day.
10.0
excellent service attention to detail and professional staff
the SPA is very limited
10.0
Great location and staff. Everyone was very helpful and friendly. Room was spacious.
Hotel could use a refresh in places. Would have preferred 2 sinks in the bathroom.
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is $88 per night. This rental is $5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Ritz-Carlton, Santiago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ritz-Carlton, Santiago. Enjoy the water!
Is The Ritz-Carlton, Santiago pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Ritz-Carlton, Santiago?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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