Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Hotel in Gatineau
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free breakfast, a quick walk to Byward Market Square
This hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
Recreational amenities at the hotel include a 24-hour fitness center.
This hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Garden
Map of Gatineau
Available Rooms
Standard Room
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Access Tub)
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, City View
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Accessible
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
1.0 / 10.0
When we booked we booked for 3. Couple on the King bed and daughter on the sofa bed. Sofa bed was terrible so had to put mattress on floor.
Mattress had no bedding. Or was there bedding for a third person in the room.
We called to having bedding put and they just brought it to our door not only refusing to put it on the mattress but pillows were not even in the pillow cases, duvet was not even in the duvet cover. They did not bring sheets either so we had to call back and were upset 'we kept calling'.
Not what I expect from Holiday Inn as I had stayed at the one in NB a night before and was great.
1.0 / 10.0
When we booked we booked for 3. Couple on the King bed and daughter on the sofa bed. Sofa bed was terrible so had to put mattress on floor.
Mattress had no bedding. Or was there bedding for a third person in the room.
We called to having bedding put and they just brought it to our door not only refusing to put it on the mattress but pillows were not even in the pillow cases, duvet was not even in the duvet cover. They did not bring sheets either so we had to call back and were upset 'we kept calling'.
Not what I expect from Holiday Inn as I had stayed at the one in NB a night before and was great.
4.0 / 10.0
All good, except the parking was full ans we were sent to park closed by, on a area that was not so safe
4.0 / 10.0
All good, except the parking was full ans we were sent to park closed by, on a area that was not so safe
5.0 / 10.0
I had a restful stay and really enjoyed the ambience. For a one day trip. It was worth it. With superb customer service from the Front desk personnel.
5.0 / 10.0
I had a restful stay and really enjoyed the ambience. For a one day trip. It was worth it. With superb customer service from the Front desk personnel.
5.0 / 10.0
Hotel is great; new and clean. Good breakfast too. Direct area around hotel a bit sketchy but no issues.
5.0 / 10.0
Hotel is great; new and clean. Good breakfast too. Direct area around hotel a bit sketchy but no issues.
1.0 / 10.0
I drove 4 hours after booking online to be told I can’t get my room due to being 18. After informing me, I asked questions to which the worker seemed annoyed and started giving attitude. This was a waste of time as I had to drive 4 hours back. They should let you know in advance of booking that you have to be 19+, other holiday inns allow 18+.
1.0 / 10.0
I drove 4 hours after booking online to be told I can’t get my room due to being 18. After informing me, I asked questions to which the worker seemed annoyed and started giving attitude. This was a waste of time as I had to drive 4 hours back. They should let you know in advance of booking that you have to be 19+, other holiday inns allow 18+.
5.0 / 10.0
Overall, it was an excellent experience:
Room - our room was very spacious and clean. We always look forward to sunsets as we can see the spires of the Basilica of Notre Dame from our window.
Fitness Room - our room was two doors down the fitness room, so it was so convenient using the facility every morning/night. Equipment and room were very clean. Sanitizers and towels are conveniently available.
Dining Area - we stayed 4 nights at the hotel and we always look forward to the breakfast which is included in our hotel rate. We love how the eggs are cooked, not dry and moist (yes, we are that particular with our breakfast because it dictates the day). Everything is fresh -- coffee, juice, bread/pastries. Special shoutout to the kitchen crew (Marie, Jacky and Beth) - the food is always great and full. Those ladies are always cheerful and helpful. Mornings are packed with guests, but tables are always cleaned up promptly for incoming guests. They are also extra helpful when we needed some pain relievers, and the front desk were not able to provide.
Housekeeping - they were so helpful. They provided some extra towels when we requested some. Special shoutout to Geronima.
We will be staying in this hotel if we are to come and visit Ottawa again. We will definitely recommend to our friends.
5.0 / 10.0
Overall, it was an excellent experience:
Room - our room was very spacious and clean. We always look forward to sunsets as we can see the spires of the Basilica of Notre Dame from our window.
Fitness Room - our room was two doors down the fitness room, so it was so convenient using the facility every morning/night. Equipment and room were very clean. Sanitizers and towels are conveniently available.
Dining Area - we stayed 4 nights at the hotel and we always look forward to the breakfast which is included in our hotel rate. We love how the eggs are cooked, not dry and moist (yes, we are that particular with our breakfast because it dictates the day). Everything is fresh -- coffee, juice, bread/pastries. Special shoutout to the kitchen crew (Marie, Jacky and Beth) - the food is always great and full. Those ladies are always cheerful and helpful. Mornings are packed with guests, but tables are always cleaned up promptly for incoming guests. They are also extra helpful when we needed some pain relievers, and the front desk were not able to provide.
Housekeeping - they were so helpful. They provided some extra towels when we requested some. Special shoutout to Geronima.
We will be staying in this hotel if we are to come and visit Ottawa again. We will definitely recommend to our friends.
3.0 / 10.0
Parking small with few possibilities .
The rooms are clean and breakfast is OK
3.0 / 10.0
Parking small with few possibilities .
The rooms are clean and breakfast is OK
5.0 / 10.0
15 minutes to walk to the Parliament Buildings.
Breakfast was very good.
5.0 / 10.0
15 minutes to walk to the Parliament Buildings.
Breakfast was very good.
4.0 / 10.0
Elevator speed is horrible.
4.0 / 10.0
Part of a longer trip
4.0 / 10.0
Part of a longer trip
4.0 / 10.0
Elevator speed is horrible.
2.0 / 10.0
Hotel was fairly clean & New! however, there were dirty footsteps all over the walls from the garage, up the staircases… not sure if it was a “style” or… The elevators were broken, stuck. Had to walk up flights of stairs, with children & luggage. The cards they gave me did not work for the garage as mentioned…causing a hold up while I ran back to the front desk. There were no sheets for the pull out bed. Dirty neighbourhood. Many homeless.
2.0 / 10.0
Hotel was fairly clean & New! however, there were dirty footsteps all over the walls from the garage, up the staircases… not sure if it was a “style” or… The elevators were broken, stuck. Had to walk up flights of stairs, with children & luggage. The cards they gave me did not work for the garage as mentioned…causing a hold up while I ran back to the front desk. There were no sheets for the pull out bed. Dirty neighbourhood. Many homeless.
5.0 / 10.0
Very clean and breakfast had a good variety
5.0 / 10.0
Good hotel, location a bit sketchy. Pool was freezing
5.0 / 10.0
Good hotel, location a bit sketchy. Pool was freezing
5.0 / 10.0
Very clean and breakfast had a good variety
5.0 / 10.0
I had a fantastic time here, close to the downtown neighborhood and all the landmarks in Ottawa.
5.0 / 10.0
I had a fantastic time here, close to the downtown neighborhood and all the landmarks in Ottawa.
5.0 / 10.0
It's a new building, not a renovated one. Very clean and comfortable. Breakfast is very good too. Price is not that expensive.
5.0 / 10.0
It's a new building, not a renovated one. Very clean and comfortable. Breakfast is very good too. Price is not that expensive.
4.0 / 10.0
Huge room and clean.
Good breakfast.
Not enough onsite parking so had to park 7 minutes away which doesn’t bother me, but wouldn’t feel safe walking back if I was a vulnerable person.
4.0 / 10.0
Huge room and clean.
Good breakfast.
Not enough onsite parking so had to park 7 minutes away which doesn’t bother me, but wouldn’t feel safe walking back if I was a vulnerable person.
4.0 / 10.0
Uninspiring check in- insisting on a credit card even though debit card sufficed. Great room large, nice shower, noisy a/c but effective. Very average breakfast offering. 10-12 min walk from Byward Market area.
4.0 / 10.0
Uninspiring check in- insisting on a credit card even though debit card sufficed. Great room large, nice shower, noisy a/c but effective. Very average breakfast offering. 10-12 min walk from Byward Market area.
8.0 / 10.0
The hotel it self is great. Amenities were great, the breakfast was hood with decent variety. The room was exceptionally clean and spacious. Security wascgreat as well. Although there is paid parking at a reasonable dailyvrste, space is limited and i heard many people checking in did not get parking on site.
The only major critique is the area around the hotel. People should be aware that it us located across the street from a shelter for the unhoused and we did witnesd drug use. I wouldn't have felt safe walking from the city centre at night but Uber is a good, fairly cheap option. Just something to keep in mind. This would'nt deter us ftom staying here in the future.
10.0 / 10.0
They can’t control the people and environment outside but the hotel itself was very safe, friendly and clean!
10.0 / 10.0
great
4.0 / 10.0
Old facility
10.0 / 10.0
Close proximity to downtown
6.0 / 10.0
We loved the hotel but this location was pretty rough. A lot of homeless and heavy drug use right outside. It was nice to be able to park underneath the hotel in the garage.
FAQs
How much does this hotel cost compared to others in Gatineau?
The average price for a rental in Gatineau is $142 per night. This rental is $19 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
Explore similar vacation rentals in Gatineau
Explore all rentals in GatineauGatineau travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu