Fairmont Le Chateau Frontenac
4.5
Excellent(2,806 Reviews)Hotel in Quebec City
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated in Old Quebec, this heritage property boasts views of the St. Lawrence River. On-site restaurants offer a variety of dining options, from classic to regional dishes. Montmorency National Park is 2 minutes’ drive away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Quebec City
Available Rooms
Fairmont Queen Room
1 Queen • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Queen Room with City View
1 Queen • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Fairmont Double Room with Two Double Beds and Bathtub
2 Double • 204 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with City View
1 King • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(2,806 Reviews)100% verified reviews
4.5
The receptionist Lea was super helpful, and honestly: the hotel is a castle, simply stunning
4.5
Iconic and beautiful
Overpriced and could have had better customer service for the money and the unfortunate circumstance surrounding my stay
4.5
Location in old Quebec was excellent. Room was comfortable with great view. Breakfast & bar were very good. Staff was friendly, courteous & helpful.
No complaints
4.5
Well situated, boardwalk right outside,tour bus pickup only few steps away, shops and restaurants only a short walk. Staff helpful and friendly. Excellent bar on premises for late night drink.
Took a while for hot water to expel from faucet.
4.5
vue. emplacement site
lit trop petit 160 pas le queen prévu
4.5
地理位置很好,离每个古城景点都很近,建筑外面很美,很有特色。
整个设施非常陈旧,隔音很差,晚上睡觉时候走廊上很多声音。另外,厕所有一股很重的体臭味。第一晚睡的房间特别难闻,联系了服务台,他们派来的人闻完竟然说很正常没有味道,虽然后面给我们在第二天更换了更换了房间,但前台服务员的态度有点让人不开心,他一再强调昨晚派人闻过是正常味道,但我们一家5口每个人都闻到了强烈浓重的体味,是一种类似于狐臭味的味道弥漫在浴室。对于每晚接近$1000的消费,体验到了这样的服务和房间,我只能说这个酒店除了地理位置之外,和它所写的5星级毫无关联。下次我会选择其他酒店。
4.5
Hospedarte aquí es un experiencia que vale la pena por ser el lugar que es .
No servía la caja fuerte de la habitación y no pudieron resolver mi problema, la alfombra da la
Impresión de estar sucia,
Así como varios lugares del hotel .
4.5
L’architecture - le cadre - le service …
Le suivi client - la qualité de certaines installations et la taille de la chambre
4.5
The best hotel I’ve ever stayed in! It was gorgeous and the location was amazing. The bed was so comfortable and we loved the room!
4.5
This is an iconic and beautiful property that should not be missed. Even if you don’t stay here, it’s a must see!
Have no complaints.
4.5
El lugar
4.5
Location is great
Room price a bit high, parking space not included.
4.5
Posizione
Bagno molto piccolo. Costo non adeguato alla qualità del soggiorno
4.5
Close to restaurants
Not worth the high cost of renting a room
4.5
ホテルは高級感、清潔感があり部屋からの景色がとても素晴らしかった。
部屋も思ったほど狭く無かった。
プールもちょうど良い大きさで子どもが楽しく泳いでいた。
サービスも素晴らしかった。
クルマで向かった際、エントランスの入口が分かりづらく、周辺道路が一方通行な事もあり、到着迄に時間が掛かってしまった。
チェックインも混雑していて待ち時間が長かった。
4.5
The room was really really small!
No bath tub
No bath robe
The Hotel was crazy busy like a museum
Not relaxing at all
I paid almost 900 dollars per night for such a small
room with no view!
Highway robbery!
4.5
Everything was excellent - friendly and helpful staff, great facility, very good restaurant, outstanding location. The management is perfect.
N/A, everything is excellent
4.5
Lage, Bar
Kein 5-Sterne Level, sondern eher eine Bahnstation, überfüllt, lange Wartezeiten etc.
4.5
The beauty and elegance was amazing. The staff were the most friendly and helpful in every way.
There’s nothing I didn’t like.
4.5
The Location is excellent and the hotel is beautifully presented. Room was very comfortable and spotlessly clean.
Sam’s was a delicious place to eat and the cocktails were great.
They didn’t top up my water on the room and you have to pay for wifi, which I wouldn’t expect in a property of this standard - it’s normally included for guests in other hotels I stay in like this.
4.5
View was excellent. The location is good. very good to walk around in the old town.
But everything in Fairmont is charged. Even the wifi is not free and is charged. The TV shows are charged. I think that the hotel is overhyped.
4.5
Si
Todo bien.
4.5
l emplacement
lieu chargé d histoire
belle rénovation
literie très confortable
belle piscine
le bruit du chauffage qui est très fort et dérangeant.
internet très lent.
4.5
Service exceptionnel et piscine superbe pour ma fille
Le système de chauffage dans la chambre etait trop bruyant la nuit
4.5
The location is superb, the views and stunning and the building is iconic. The staff are friendly
The air conditioning in our room was incredibly loud and when we reported it to reception we were essentially told that’s just how it is - little to no effort made to do anything constructive. The pool is too small for a hotel that size and was always busy and, as a location that attracts families, often had a lot of kids playing which is absolutely fine but makes it hard to get a peaceful swim in! In addition to taxes the hotel also charges a resort fee which racks up quickly and the room lacked the amenities I would expect in return for the price of the stay and the additional levy. Overall I think the hotel is trading on its iconic status and is not delivering the quality I would expect for the price
4.5
Service war sehr gut und nett. Alle waren sehr bemüht den Aufenthalt so angenehm wie möglich zu machen. Frühstück war sehr gut und das Hotel bietet Stadttouren an (im Preis inkl.)
Das Zimmer war zwar sauber und nett eingerichtet, aber die Lüftung war extrem laut und der Blick aus dem Zimmer ging direkt auf ein hofinternes Dach, wodurch es im Zimmer immer extrem dunkel war. Hatte bei dem Preis was ansprechenderes erwartet. Es fehlt auch ein wenig die Exklusivität im Hotel, denn in der Lobby sind eine menge externer Touristen die durchs Hotel wuseln. Parken kosten pro Tag 50 CAD + Steuern.
4.5
Emplacement
Piscine spa
4.5
* Visite guidée sur l'histoire du Château ;
* Visite du Vieux Québec ;
* Un Service Impeccable digne d'un Vrai Palace ;
* Une expérience culinaire inoubliable.
Toutefois, je tiens à soulever un point concernant la cabine de douche de ma chambre, qui semblait manquer d'étanchéité. Cette situation a entraîné une fuite d'eau sur le sol après chaque utilisation.
4.5
Everything,
4.5
Beautiful property overlooking Quebec City. All shopping and restaurants within walking distance.
4.5
Coisas que eu não quero falar porque eu não sei
O caça palavras
4.5
emplacement,bâtiment
Dear hotel management team
I arrived at your hotel at midnight on the day of my reservation and felt the need to lodge a complaint regarding the issues I encountered during my stay.
It was close to midnight on the day we arrived at the hotel. A middle-aged male receptionist at the hotel front desk said: Add 20 Canadian dollars per day to upgrade to a double bed. We initially refused. After checking in, I went to the assigned room 6124 and found that there was a significant difference between this room and the room I booked in BOOKING. The room was small and there was almost no space for a larger suitcase. The area was not 18 square meters at all, and the bed It should be no more than 1.3 meters to 1.5 meters small. The actual situation is far different from the description and pictures on the website.
We had no choice but to go downstairs and talk to the front desk about upgrading. He took the opportunity to say that we could upgrade to a city view room by adding CAD 60 per day. Since it was already too late and we were very tired from the trip, we were afraid that the room arrangement would not be ideal again. I agreed to add $60 Canadian dollars to upgrade every day. I thought I would feel relieved this time, but the upgraded room did not meet my expectations for accommodation, and I found that the extra fee paid did not bring about a corresponding improvement. There was no other way, it was already early in the morning, so the two girls had no choice but to stay.
What surprised us even more was that the daily upgrade fee of CAD 60 also had taxes and fees. This was not informed by the front desk when we checked in. I think he deliberately concealed it, and gave us the impression that the CAD 60 was a daily upgrade fee. Full cost of upgrade.
Later, I gradually discovered that the daily increase of 70+ Canadian dollars including tax did not match the room price corresponding to the website. This price should not be like this.
This makes me very disappointed.
4.5
Toda a arquitetura e mística do edifício
O facto que não ter pequeno almoço a preço razoável.
4.5
Everything!
Nothing!
4.5
The most wonderful hotel can not say anything negative
4.5
The Christmas trees in the foyer were so beautiful and felt very inviting.
The floral scent when we entered the front door was extremely overwhelming.
I thought it may be perfume from the guests, but it was very strong and disturbing throughout the hotel. For someone who has asthma and severe allergies, it was quite bothersome.
FAQs
How much does this hotel cost compared to others in Quebec City?
The average price for a rental in Quebec City is $135 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairmont Le Chateau Frontenac. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairmont Le Chateau Frontenac. Enjoy the water!
Is Fairmont Le Chateau Frontenac pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Fairmont Le Chateau Frontenac?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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