Sheraton Universal
Hotel in Studio City, CA
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Sheraton Universal Hotel is ideally located just 0.3 miles or an 8-minute walk from Universal Studios Hollywood and CityWalk.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Studio City, CA
Available Rooms
Guest Room, 1 King
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Traditional Double Room with Two Double Beds
2 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 2 Queen
2 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Club level, Guest room, King
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite with Two Double Beds
1 Sofa • 602 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
Close to where we had to go clean super nice
5.0 / 5.0
Cleanliness. Housekeeping was very cordial and friendly.
The charge to park in order to stay there
3.0 / 5.0
Not clean. Had to find long hairs on the bed, pillows and bathroom sink and floor.
4.0 / 5.0
Very good location
Parking was so expensive, $96 for 2 days
3.5 / 5.0
Near Universal
Hand railing in elevator to Hilton falling off almost hurt myself
5.0 / 5.0
We asked for rooms close together and we got adjoining rooms. This was the best we've been able to get while travelling several times in the last few months. The rooms were a good size and very clean and comfortable. Great location close to Universal. Was exactly what we wanted.
We stayed for one night and were very pleased with the hotel so I don't have anything negative to say. We didn't try out the pool or the restaurant.
4.0 / 5.0
Cleanliness
Location
Comfort
Some areas need to be renewed
5.0 / 5.0
El personal súper amable 5 estrellas a todos. Todo muy limpio y en orden nos encantó. Tienes excelentes instalaciones.
Que tienes que pagar el estacionamiento aparte de la reservación pero bueno.
4.0 / 5.0
La struttura vicinissima agli UNIVERSAL STUDIOS.
La camera bella grande con un'ottima vista sulla città e sulla piscina all'aperto. (anche se non lo mai utilizzata)
Una struttura/Hotel ben pulito, anche se non nuovissimo.
Qualche macchia sulla moquette. Ma nulla di che.
2.5 / 5.0
Only breakfast and the employees of the breakfast were kind and hard worker
Some of Llghts in the room were not working the room was dark. There were no slippers in the room. Even still water was not available in the room. We asked for hard pillow, they said not available. Restaurants were very crowded and the service was lousy! In our opinion this hotel can not be more than 3 star hotel, 4 star for this hotel is no way!!!
5.0 / 5.0
Walk to universal studios
Nothing!
5.0 / 5.0
Muy amable el personal, nuestra estadía fue muy cómoda.
No funcionaban todos los enchufes de electricidad
5.0 / 5.0
Great location, awesome staff, easy access to Universal.
Not much around apart from Universal. Noisy with freeway next to it.
5.0 / 5.0
Spacious rooms, friendly staff and great views of the city.
The elevators dinged everytime they arrived on the floor and we could hear it from our room. Breakfast was buffet-quality but we paid table-service prices.
5.0 / 5.0
Simplemente una estancia perfecta! Personal del hotel muy amable, hotel limpio, tranquilo, comodo! Me gustó mucho. Es muy buen hotel. Sin duda, regresaré
Te facilitan un bus para Universal y esta en muy buena ubicación
Todo me gustó
4.5 / 5.0
All of the staffs we met were very friendly, especially those at the breakfast cafe, and kind to my children. Breakfast was good, nice variety and warm.
0.5 / 5.0
Shuttle bus
There were many things I disliked. Room was dirty and had an old smell. Sheets looked wrinkled and dirty, when I lifted a pillow there were hairs on the sheets. I called front desk and they just said they were going to send someone to change our sheets, I asked if there was a different room we could move to because there was also people smoking pot outside and I was with my toddler, the smell was strong. They said all rooms were booked and unable to accommodate us. I waited over an hour and housekeeping still had not come to change our sheets. Went to talk to front desk he was not helpful, manager couldn’t do anything to help us. Waited another 30 minutes no housekeeping, called again, we waited at least 2+ hours mind you this was around 9pm. AC unit was super loud, shower had mold, old dirty carpets and floor, tv kept freezing. Disappointed even manager couldn’t help us. Valet service was rude, lady scratched my brand new car and the guy when we arrived had no customer service skills. For the amount of money we paid they did not meet our expectations and will never stay here again.
5.0 / 5.0
Everything was so neat and clean, the staff were all so sweet.
Nothing everything was great
0.5 / 5.0
Too small
lower prices room outdted
4.0 / 5.0
Room 265. Had a balcony looking toward hills. two twin beds
Tha last night there, a group of teenagers were very loud past resonable hours
4.0 / 5.0
Cercanía con el parque
La habitación están muy lejos, como aparte del hotel, la alfombra camino a la habitación está muuuuy sucia, la cafetera no servía, el desayuno es carísimo y no ofrecen nada para desayunar de manera gratuita.
3.0 / 5.0
Rooms nicely modernized, the food quality was above average.
We received a room facing the elevator bank. Unless can come up with a sound proof door, these rooms shouldn’t exist or should come discounted. We heard people coming and going at all hours and my sleep was terrible because of it. Hard to justify the cost when it’s impossible to sleep.
5.0 / 5.0
La ubicación
4.5 / 5.0
Location , upscale and clean
Beds weren’t that comfortable and no breakfast place in walking distance until universal studios opens in the morning.
5.0 / 5.0
Location!
4.0 / 5.0
Camas una delicia !!!
El personal del restaurante , especialmente Porfirio muy amable
Muy cerca de los parques
Tenía vacío el acondicionador , se solicito al día siguiente refill y no lo hicieron en los 3 días de estancia .
Me gustaría mayor asesoramiento de distancias … y movilización básica
5.0 / 5.0
Gran hotel tanto para viajes de trabajo como para viajar en familia. Ubicación ideal para tanto para visitar los estudios de Universal como los de la Warner.
2.0 / 5.0
Walking distance to Universal Studios and they also offered shuttle bus service to the park also. Was about less than 15 minute walk. Staff was friendly.
Room was cramped. Even for 1 adult it was still too cramped. Room was small and dark. Lighting was not bright. Too much furniture for a small room. Elevator had a wierd smell each day.
4.5 / 5.0
Very close to Universal Hollywood Park. There is a free shuttle but the walk is pretty close as well.
The bed is super comfortable and the room in general is very nice.
The breakfast is very good and the staff in the restaurant is stellar.
The coffee provided in the room is always good and I really love the mini fridge.
I feel the rooms are getting a little run down and for the cost of the rooms, they should take care of certain cosmetic issues (ex. Lifted and/or damaged carpet in the entry way) also our room was a little strange. They put a mini loveseat where the desk was and moved around the end tables. The left side of the bed ended up with no end table. That was terrible for me because that was my side.
The remotes in the rooms need to be changed they are not user friendly and always make me frustrated.
3.5 / 5.0
location, cleanliness, staff, shuttle, style
the hotel is very loud… noise from elevator and loud beeping,
hotel hall noise, doors slamming, and
construction outside
the beds and pillows are too soft
4.0 / 5.0
Location, Staff, and comfort of room is excellent. The club lounge is great with good breakfast and snacks!! The shuttle is also wonderful.
Elevators take a long time, room walls seem thin. I could hear noise from both rooms around me. We had a connecting room and could hear complete conversations.
4.0 / 5.0
30.00 for a couple eggs and sausage from the buffet was very expensive and the food was not even very good. absolutely gouging the people. Do not eat breakfast there. most hotels provide free continental breakfasts WTF.
3.5 / 5.0
Shuttle to universal
Not very clean room, no free breakfast and no free coffee
2.0 / 5.0
We couldn't ask for a better location. It was within walking distance from Universal Studios. If you didn't want to walk, they offered a free shuttle. All the staff I came in contact with were both helpful and professional. I did need to ask for extra towels as they only provided 3 when we were a party of 4 and extra toiletries, but they promptly responded to this request. Room service was quick, and food arrived hot.
I made my reservations 6 months in advance. When I arrived, I was given a room that had a very awkward layout that didn't match the picture on the website. There was a pull-out couch directly at the bottom of the main bed, which made for a tight squeeze. (Website showed it on the side) The pull-out bed was for the kids as they didn't offer a room with 2 double beds when booking. It was less than comfortable, and there wasn't adequate bedding provided. I dont feel I should have had to request such items when my booking clearly indicates the amount of guest and the need. The main bed said it was a king, but I believe it was a queen. The room felt and looked dingy. The walls looked like partitions and were very thin. The carpet was stained. The curtains looked like they hadn't been cleaned or changed in years as they were dirty, and the hooks were completely rusted out. There was a refrigerator, but no microwave in the room. The lighting was ok. However, I think they purposely had deemer lights to hide the appearance of the room. The bathroom looked clean, but on closer inspection, it was clearly not sanitized. There looked to be what appeared to be water stains on the bathroom floor as well as hair. The walls were dirty, and there was no garbage bag provided in the bathroom. Towels also had stains on them. There was also no designated spot for a change of clothes in the bathroom. Parking was easy, but pricey. ($42) a night. To say I was disappointed is an understatement. The hotel is pricey for what you get as far as room quality. In this case, you're definitely paying for the location. In the future, I will plan to stay elsewhere. I prefer comfort and quality over location.
5.0 / 5.0
Staff were really lovely, not even a 10min walk to universal studios, free shuttle, staff really knowledgeable about what to do and even got to check in at 10am free of charge (which I wasn’t expecting). Rooms were really nice.
Nothing
4.0 / 5.0
amazing view of LA, super convenient location near Universal Studios (which is why we stayed there), and they even had a shuttle going from Universal to the hotels back and forth every 10 minutes. all in all, they made it really easy for us to just enjoy our trip instead of worrying about logistics
the waiter at the downstairs restaurant had a really bad attitude before we even started speaking to her, and continued to take it out on us, even rolling her eyes as we thanked her and left :/ maybe she was just having a bad day but it made us really uncomfortable and we didn't feel welcome to the restaurant
5.0 / 5.0
Location was prime.
The shower hose was broken.
3.5 / 5.0
Location is great and loved the shuttle to universal
Vallet was rude. Didn’t let us stay up front while we unloaded unless we paid $55 for Vallet. Then said hotel parking was $45. I feel like paying for parking when your paying for the hotel is poor taste. Families budget for trips and typically don’t expect to pay $150 additional for parking.
5.0 / 5.0
Muy buena ubicación; trato de primer nivel en el restaurante. Habitaciones cómodas y muy limpias.
No hay donde estacionarte para hacer check in.
5.0 / 5.0
Buena vista, ubicación, limpio y cómodo
Nada
FAQs
How much does this hotel cost compared to others in Studio City?
The average price for a rental in Studio City is $343 per night. This rental is $45 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Universal. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Universal. Enjoy the water!
Is Sheraton Universal pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Universal?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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