Holiday Inn Express Hotel & Suites San Antonio NW-Medical Area, an IHG Hotel
3.7
Good(717 Reviews)Hotel in San Antonio, TX
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Located just off I-10 and just 6.5 miles from downtown San Antonio, this Holiday Inn Express features a daily hot breakfast buffet. Free Wi-Fi is available throughout the hotel.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of San Antonio, TX
Available Rooms
1 King or 2 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.7
Good(717 Reviews)100% verified reviews
3.7
El desayuno muy bueno, aunque el hotel es viejo el cuarto era muy espacioso, camas muy cómodas, justo lo que necesitaba. Hay una tienda/gasolinera enfrente a muy pocos metros.
No limpiaron el cuarto. La chica de limpieza pasó con música a volumen muy alto desde muy temprano y ya no dejó dormir.
3.7
The first night we stayed 4 cars were broken into including mine. At first the staff was apologetic and well unfortunately it’s a risk when traveling, but the next night we stayed our family members car was broken into. The staff only response was we have signs and we are not responsible. I asked why weren’t we warned that this is an ongoing problem again they referred to the signs and stated it’s not the hotels problem. Basically is you stay here be prepared to dish out money to replace you car window.
Lack of security
3.7
Breakfast and pool are good.
The staff is rude and if you stay more than one night housekeeping does NOT clean your room. If you stay three nights, they will clean your room on the third day after you leave. Lastly, they will also turn off your water heater, so you can’t take a HOT shower.
3.7
I like that it’s close to the mall.
The breakfast could be better, they didn’t have many options. The toilet paper in the room wasn’t changed. The climate felt humid inside.
3.7
The staff was very nice
This property needs major work done… from stained flooring, furniture and the ceiling to the doors, walls and windows. I am very disappointed in this place and wished I would have done more research on it. We bought a deluxe king room and it was all but deluxe…. The room was bad, to say the least. The pullout sofa bed was so thin you could feel the springs when you sat down. The shower head continued to fall off when you increased the power and temperature so you had to hold it… There was food splattered on the ceiling that apparently dripped onto the blinds and it was gross. The phone didn’t work, nor did the nightlight….
On a positive note the staff was very nice and I let them know of our disappointments and they thanks us for being nice about it.
Definitely a first and last at this place…
3.7
Room was clean, staff was mostly friendly
Staff left desk unattended at night, gym was missing advertised free weights and had no A/C and was hot / humid
3.7
The staff was friendly and the room was clean and comfortable.
The room we were in was right by an external door. Anytime someone would go in or out the door would slam, as there wasn’t anything to show it down when closing. Also, the breakfast was not good. The eggs and bread were very dry, like they’d been sitting in the open, and the bread felt stale because of sitting out. We went to breakfast at 7:15 and breakfast started at 7:00.
3.7
I did not stay. As soon as I stepped in front of my hotel room door I felt unsafe. The door had scratches on it like if someone had tried to force the lock. When I stepped in the room it had a mildew scent. I have allergies therefor I always ask for a nonsmoking room but I never expected this stuffy smell. I got extremely congested and knew I was not going to have a good night sleep. I left and had to find another hotel room for the night.
door, scent, restroom was not clean properly.
3.7
La Suite excelente, instalaciones excelentes, buen desayuno, personal de la cocina excelente trato..
El personal de recepción me atendió muy mal, molestos, con desprecio y con prisa, jamás se esforzaron por darme una buena atención, el de turno nocturno también me realizó cargos en la tarjeta sin avisarme, el del turno de la mañana siempre hablando por teléfono, es decir personal de recepción deprimente, ojalá y los reemplacen…
3.7
I liked everything.
I didn't get the room I reserved.
3.7
No waffles 😭
3.7
The staff was kind
The property did not feel safe. The area in general was sketchy and I was concerned for myself and young child. The room smelled like mold and was not very clean also. Breakfast was very limited and both times we ate, most items were out.
3.7
Our stay was in room 102. The bed was extremely comfortable, the area was quiet, electrical outlets all around the room. The fact that it provided breakfast was also a thumbs up. A restaurant across the street and a Bill Miller's Bbq within walking distance, a Walmart and an Academy store about a half mile was also convenient to have. Over all our stay was very, very good.
I first thing i didn't like was the fact there isn't enough counter space to set things on in the restroom area. And secondly i didn't like the idea of not having towel holders in the restroom or too close to the toilet area.
3.7
Location is why I chose this motel. Breakfast was so unappetizing that my wife and I went across the street to IHOP.
We were put into a handicap room, meaning there were no chairs in the room. The bathroom was huge but had no shelves or spaces to put toiletries. We had to ask for a hair dryer.
3.7
Breakfast was limited & didn’t taste very well.
The bathroom could have been cleaner.
3.7
Everything
Nothing
3.7
Good location. Room was clean.
Bed was a little lopsided from top corner possibly broken. Sofa bed mattress was stained so didn’t end up using it. Ice machine wasn’t working on 3rd floor. Rear entrance was not working with key card so had to go in through side. Breakfast was bad. Bacon was half cooked, biscuits were hard, cinnamon rolls seemed old and sausage patties were cold. Didn’t have a waffle or pancake maker.
3.7
Everything was good. Enjoyed the quite and comfortable bed even though it was a bit high for me since I'm not a tall person.
N/A
3.7
housekeeping opened the door while check out time is not yet over
3.7
Close to the highway, free breakfast, and comfortable bed.
Close to the highway, but the area isn't the safest.
There is free breakfast, which is always good. There just wasn't much of a selection.
3.7
Great breakfast love the cinnamon rolls
Email more offers
We had a Great stay all employees Gad a POSITIVE ATTITUDE
3.7
very good location to tourist attractions.
Staff tried to come into room while we were sleeping 2 times. (Housekeeping) very unpleasant experience.
FAQs
How much does this hotel cost compared to others in San Antonio?
The average price for a rental in San Antonio is $227 per night. This rental is $158 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites San Antonio NW-Medical Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites San Antonio NW-Medical Area, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites San Antonio NW-Medical Area, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites San Antonio NW-Medical Area, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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