SureStay Plus Hotel by Best Western San Antonio North
3.1
Average(244 Reviews)Hotel in San Antonio, TX
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
SureStay Plus Hotel by Best Western San Antonio North is minutes away from downtown San Antonio, the Alamo, San Antonio River Walk, Rivercenter Mall, Tower of the Americas, San Antonio Zoo and Aquarium, San Antonio International Airport, San Antonio .
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Garden
Family friendly
Map of San Antonio, TX
Available Rooms
2 Queen • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.1
Average(244 Reviews)100% verified reviews
3.1
Comfortable beds, clean
Not enough pillows, location wasn’t my favorite
3.1
The experience started bad since we arrived to the hotel. My challenge was that after I book my rooms, there were no refunds.
When I received my first two rooms, one of them had bugs on the floor and the sink. The other room had dirty bedsheets. I received two new rooms that looked ok. After been there I find out that the room is actually very dirty. I was checking how clean the floor of the bathroom was and cleaned a small area. I was surprised how dirty the floor was. The toilet paper I used was full of dirt and hair. I was feeling sick and wanted to throw up.
It´s difficult to see if a room is clean when the floors are dark.
The shower was dirty as well. The water filled up and didn’t run down the drain. My family refused to take a shower.
The breakfast was not good and there was not enough food for the amount of people at the time. The tables were dirty and the food areas were also filthy.
I really believe that it is not difficult to deliver a clean room and hotels like this shouldn’t be allowed to provide services with so poor standard.
3.1
Location is good on the I-35, northeast of downtown.
Previous ratings mosguided us to this hotel. It wasn’t clean, not the room, not common areas. Pool was full of leaves, without area lightning. The room had repairs that where not repainted.
3.1
Nothing
That’s it wasn’t clean
3.1
Room was nice size and comfortable
I am handicap they put us on second floor all the way at the far end of the motel. It was a horrible walk. No carts to carry luggage and no elevator. The hall way had trash in it all weekend. No one cleaned it. The room was not very clean stains on the walls in bathroom . The sheets had holes in them.
3.1
The most impressive feature was the staff, especially the manager! I told her she shouldn't be married! Lol
N/A
3.1
Customer service and the room is clean and service good all time.
nothing
3.1
I wish they had more of a selection of breakfast items like waffles
3.1
location to HEROES STADIUM which was our destiny
Breakfast was TERRIBLE, no choices but Raisin Bran/fruit loops for kids, powdered donuts
3.1
location
no cleaning by staff, internet was in and out, noisy guests,
3.1
Clean and comfortable
Hot breakfast was poor tasting cold eggs and sausage links
3.1
Nothing!
Bed bugs, and hair on the white sheets when I pulled the blanket back.
3.1
They let me check in Late and let me check out late. Since we got in late we needed much more sleep.
They did not have a Hot Tub. It would have made the long trip much better to relax.
3.1
location
no free cancellation. we never know what may happen in life.
3.1
The room was more than expected
That when I walked to the front desk to request towels that I had to walk back to the room then get the dirty ones then take them to the front in order to get me ones. Instead of having a staff member do so.
3.1
clean facilities, excellent breakfast, plenty of parking, good sized room
some amenities were unavailable as they were not working (computer, dryer)
3.1
quiet, everybody pretty much keeps to themselves
there is not an elevator
3.1
The breakfast was decent
Dirty unkept the shower didn't drain the toilet didn't flush
3.1
the inside looked so much better than the outside, breakfast was okay, we still ended up stopping and getting something, the space in the lobby area was small and a little crowded. the guy at the hotel when checking in hate that we asked questions because we didn’t know about the $100 deposit. the beds were clean, it’s just San Antonio is old and and this saved us so much money than booking downtown by the river walk
nothing to complain about lol
3.1
Room had a smell in it!!!
N/a
3.1
Location
Place hallways smell really bad, door safety locks broken in, back of the hotel very isolated n dangerous looking. Too much activity and noises going on that night, dog barking on rooms... HORRIBLE!
FAQs
How much does this hotel cost compared to others in San Antonio?
The average price for a rental in San Antonio is $227 per night. This rental is $169 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western San Antonio North. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Plus Hotel by Best Western San Antonio North. Enjoy the water!
Is SureStay Plus Hotel by Best Western San Antonio North pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Plus Hotel by Best Western San Antonio North?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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