The Ritz-Carlton Orlando, Grande Lakes
Resort in Orlando, FL
5-Star Resort
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Pets allowed and more
About this resort
This Italian-inspired Florida resort offers an 18-hole golf course, a 40,000-square-foot spa, and 11 on-site restaurants. Included in the Daily Resort Fee is transfer service to area theme parks, including the Walt Disney World Resort 14.4 km away.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Orlando, FL
Available Rooms
1 King Bed, Resort View, Guest Room
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite 1 King Bed, Lakefront View, Pool View
1 King • 957 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King Bed, Lakefront View, Pool View, Guest Room
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King Bed, Lake View, Guest Room
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Club Lounge Access, 1 King Bed, Resort View, Guest Room
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.5
Dinner was amazing at knife and spoon! Lobby bar had great entertainment.
Room felt dated and A/C didn’t work well. It was very warm in the room all night. Sinks would not drain & the shower had a strange odor.
4.5
The dinners and the golf
The price is a bit pricey
2.0
The room was comfy. the view was beautiful. breakfast was delicious. staff were friendly.
the money paid for them was a lot and the service I had in return was bad. the room had hair all over it and the toilet as well. breakfast was a set menu without a lot of options.
5.0
Love this place always enjoy myself.
Love it all
4.5
Tout
L’hôtel est magnifique
Rien
4.0
Das Frühstücksbufet, war ausreichend aber nicht sehr üppig
Wir haben ein Zimmer mit Frühstück gebucht und beim auschecken wurde uns das Frühstück voll berechnet mit der Begründung ( es sein nur ein Continentales Frühstück dabei, bei der Buchung) davon war allerdings nirgendwo etwas erwähnt! Fanden wir etwas komisch! Aus Kulanz haben sie uns 1x das Frühstück gestrichen und wir mussten nur 1x bezahlen, warum diese abzocke, habt ihr doch gar net notwendig
5.0
Would definitely be coming again soon.
Nothing.
4.0
A general high standard.
Staff were poor. Breakfast was not good and served badly with unhelpful unfriendly and uninterested staff.
5.0
The stay was great. The view from the room was excellent.
The booking process was a nightmare
5.0
the staff where amazing very friendly and welcoming, the room was comfortable and spacious .
the location was handy to shopping areas and other attractions .
I would definitely stay there again
5.0
Everything
Nothing
0.5
The Declining Standards of The Ritz Hotel
While The Ritz Hotel has historically been synonymous with luxury and opulence, my recent experience has painted a contrasting image. Here are the reasons for my profound disappointment:
1- Communication Breakdown: The hotel claims not to monitor messages sent via third-party applications. This is a blatant disregard for customer service, especially considering I had sent urgent requests for early check-in through these channels.
2- Check-in Chaos: After an exhausting wait of three hours, I was presented with a room that wasn't what I had booked. To add insult to injury, they tried to downplay the error, offering me my original room only after an additional hour's wait.
3- Credit Card Compromises: a transaction generated from the Ritz on the 15th of October with 201.9 dollars with Authentication code H37610 hit my credit card at 2:00 am Florida time where the front desk stated that they don’t have it recorded in their system!!! Despite the fact that I have paid the total payment of the stay upfront with 500 dollars as deposit.
4-Housekeeping Havoc: On October 16th, after leaving my room from 8:00 am to 6:00 pm, I returned to find it untouched. Such negligence points towards deeply rooted management issues.
5- Neglecting Basic Hygiene: The bed sheets weren't changed for over four days. Such disregard for cleanliness is unacceptable, especially for a reputed establishment.
6- Plumbing Problems: The water pressure in the shower was so low it almost felt non-existent. A luxury hotel should at least guarantee basic amenities working at their optimum.
7- Incomplete Amenities: It's shocking to find that even basic amenities like cotton swabs were missing from the room.
8- Poor Isolation: The room's main door had such terrible sound isolation that every passerby in the hallway became an unwelcome guest in my room.
5.0
Me and my wife stayed for 3 nights including our wedding night as we got married in Saint Cloud Florida, the stay was beyond perfect, as soon as you drive in to the reception through the beautiful palm trees the lobby and location is made of beautiful marble, the location is amazing on the lake and I love that it is connected to the JW Marriott which allows users to use the waterpark slides and the lazy river which is a really nice edition to a luxury hotel. We had a room on the 12th floor and the views were stunning to look out across the lake, the staff team were very helpful and amazing, the staff team got us a lovely complimentary bottle of champagne to celebrate our marriage among a few other bits. The food was amazing and the in house coffee was very very good. This was the first time I stayed at a ritz of any kind and was my favourite hotel out of all I have ever been too which includes the Burj al Arab in Dubai. we stayed for 3 nights before going on honeymoon and totally recommend. Be sure to book the ritz instead of the JW if you deciding between the two, you won't regret it.
The prices was very high inside the ritz, which I suppose is expected. Hard to find any fault, but the breakfast buffet was quite limited compared to a Hilton breakfast.
5.0
The fancy restaurant, spoon and knife for whatever the name is was over priced for reasonably good food but ridiculous charges for very small portions.
5.0
Open to all amenities
4.5
Everything,room,location .
The breakfast needs improvement for a hotel likes ritz Carlton.
5.0
Staff outstanding
NA
2.5
landscaping
no premium channels in room. valet service slow. restaurants aren’t good. pool was bad. Room was outdated. no microwave.
4.0
Very polite and helpful staff.
Wonderful bedroom which was particularly quiet.
I would have preferred the restaurant opening time for breakfast to have been half an hour earlier.
5.0
I loved the friendly staff. I payed an extra 250$ to take advantage of the executive room. We had all of our meals there. It was awesome.
N/A
5.0
Staff was excellent!
Room service food wasn't very good, but we tend to eat healthier than most. Eating in the South is challenging if you don't like fried or saucy food.
5.0
everything
nothing
4.0
Breakfast dinner bars ok
Spa closes at 5 pm☹️sauna old and a shame for such hotel
FAQs
How much does this resort cost compared to others in Orlando?
The average price for a rental in Orlando is $310 per night. This rental is $11 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Ritz-Carlton Orlando, Grande Lakes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Ritz-Carlton Orlando, Grande Lakes. Enjoy the water!
Is The Ritz-Carlton Orlando, Grande Lakes pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Ritz-Carlton Orlando, Grande Lakes?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and fireplace.
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