Courtyard Philadelphia Willow Grove
4.0
Good(254 Reviews)Hotel in Horsham, PA
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
This hotel has spacious rooms, an indoor pool and a well-equipped fitness center. Guest laundry services are available here. Willow Grove Park Mall is 30 miles away.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Horsham, PA
Available Rooms
Queen Room with Two Queen Beds
1 King • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed
1 King • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite
1 King • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
One-Bedroom Suite
1 Queen • 387 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Hearing Accessible
2 Queen • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(254 Reviews)100% verified reviews
4.0
Cleanliness
Payment still pending, Why? Pool area closed
4.0
Hot tub was not working, pool looked dirty and handicapped lift was rusted. No lifeguard. Downstairs cafe staff wasn't hospitable. Not accommodating. Food too expensive.
4.0
Cleanse
Safely
4.0
Didn’t have any breakfast at this location.
The housekeeper guy knocked on my door. Way to early in the morning especially with checkout being at noon. I was still asleep I still had 3 hours left in room I was so upset. I informed him check out is at noon why are you banging on my room door this early. He didn’t apologize he said doing my checks I was so upset…
4.0
The customer service was wonderful! Checking & checking out was no issue. Aside from my name & number of guests being completely incorrect. I even left things behind after checking out and the staff (Momica)secured my personal items until I could pick them up the next day.
BOOKING.COM had my reservation incorrect. Wrong name, incorrect number of people, no true confirmation number that tied to the hotel. Only a confirmation for Booking.com. I was not able to use my credit card only my PayPal acct would go thru. I recieved an email after this letting me know that this was only if the hotel had room weeks after & basically taking my cash immediately. Thankfully, the hotel had my room available. I will be hesitant to use Booking.com in the future. Unfortunately, we have several trips we will be taking over the next year & a half around rhe world.
4.0
Honestly, the lobby seemed to be the best feature of the hotel. Lots of comfortable seating and good natural light, but how much time does one spend in the hotel lobby?
The parking lot was not under surveillance and as we had a lot of luggage in the car, it felt a bit precarious leaving it there overnight. The toiletries were very sparse. just shower gel, shampoo, and conditioner, but no lotion, shower cap Q-tips, or slippers for the room.
The bathroom was not well cleaned- there were visible dirt marks along the shower and on the bathroom floor.
Also, the shower door kept sliding open no matter how much we tried to keep it shut, we had to stuff a shoe in the part where the door overlapped for it to stay closed, which was very cumbersome.
The mattress was comfortable, but the feet were elevated and I felt it made the blood rush to my head, I had to switch and sleep with my head at the foot of the bed.
The TV was hard to watch from the bed because of the angle at which it was positioned.
The breakfast was just bizarre. It was sort of a Starbucks breakfast because there was indeed a Starbucks counter, but none of the Starbucks drink options were available and there was nothing dairy-free to choose from. Just 3 breakfast options all containing cheese or bacon or both, both of which we do not eat. I think that should be mentioned as typically hotel breakfast has egg dishes that do not contain dairy, or at least boiled eggs, toast, and jam. This breakfast was really not great.
4.0
The staff was amazing. Very friendly and accomodating.
The only negative thing I can say about this place is that the hot tub was under repair when I visited. That, of course, is nobody's fault... just bad timing. It would have been nice though!
4.0
The balcony and heated pool
I love it soo much I came back for another stay 😌
4.0
The staff was amazing!! Very nice, friendly and attentive
The hotel needs to be updated!! Everything is either old or doesn’t work. The TVs are super old, some of the stations you can’t hear. Tv stations are limited. Some things were broken in the bathroom. I didn’t have access to my balcony because the slide door wasn’t working. The jacuzzi wasn’t working and the pool was dirty.
4.0
Very relaxing, quiet, extra clean room and facility. Top notch with a great deal to follow. We will be back
P.s. The kids went swimming and gad the pool to themselves the entire time.
No microwave in the room
Hot tub was out of service
4.0
It fit the need. The desk clerk was very polite and professional. The room was clean neat and warm.
Walk in check in… I walked in and was told I had to reserve online. I had to get my phone out and reserve then could be checked in. Ridiculous
4.0
Clean, friendly staff.
Poor TV channels and clarity, internet wasn’t great
4.0
Nearly
My main reasoning of the stay was to get into the hot tub, which I asked them was it open they told me yes. When I went to go get in it was closed. Very upsetting. Also, when I arrived to my room, it smelled like strong marijuana and a big machine was plugged in and my daughter almost touched the wire and could have been electrocuted.
4.0
The enviroment is spacious and serene. The balcony view was great
Breakfast is not served with the room. It is sold by another service provider. Did not patronise them.
4.0
People were friendly
Dirty Mold rip sheets
4.0
Close to highway, staff was friendly and helpful. Room was clean and kept up.
Not the nicest looking location but that can be forgiven.
4.0
Very nice ! No complaints whatsoever.
Breakfast was not included with room
4.0
Convenient Location
4.0
no breakfast
food!
4.0
No bath towels in room
4.0
The staff was very polite. The hotel was spotless. The House Kimah was excellent. The food was good a little pricey, but it was good.
I enjoyed the property I felt safe and comfortable
4.0
It was really clean.
It was already paid on Booking.com. But I was charged $130 when I checked in told “It is security deposit.”
But It has been two days after I stayed at the Hotel. I didn’t get $130 security deposit back on my card.
4.0
Very clean.
Nothing
4.0
The bed.
The coffee wasn't fresh.
4.0
Very clean
4.0
Staff was so friendly and helpful. Nice room.
Would only suggest secure WiFi, only unsecured , didn’t require a password.
4.0
Staff was excellent. Room was nice. Appreciated the ottoman with the couch. Bed was comfortable.
Only suggestion would be have a secured Wi-Fi with a password.
4.0
Staff was very good. Nice place.
Room Doors were not working and difficult to open.
4.0
Location was good nice lobby
The room the bathroom wall was so ruin by moisture the towel rack fell off the wall.
4.0
Bed comfy pool and hot tub
Refrigerator did not work properly bathroom needed upgrading
4.0
Plenty of food choices within walking for dinner. Very clean and comfortable. Starbucks at the breakfast counter
No free breakfast. Breakfast counter was a little pricy
FAQs
How much does this hotel cost compared to others in Horsham?
The average price for a rental in Horsham is $144 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard Philadelphia Willow Grove. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard Philadelphia Willow Grove. Enjoy the water!
Is Courtyard Philadelphia Willow Grove pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard Philadelphia Willow Grove?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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