Fairfield Inn and Suites by Marriott Rochester West/Greece
4.1
Excellent(366 Reviews)Hotel in Rochester, NY
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Fairfield Inn and Suites by Marriott Rochester West/Greece features free bikes, fitness centre, a garden and shared lounge in Rochester. Featuring barbecue facilities, the 3-star hotel has air-conditioned rooms with free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Rochester, NY
Available Rooms
King Suite
1 King • 495 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Accessible room, Guest room, 1 Queen
1 Queen • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(366 Reviews)100% verified reviews
4.1
The staff, when checked in, was extremely nice!! When entering a hotel, it smelled so clean and amazing. The breakfast in the morning was good. The hotel was quiet.
The mouse that ran out in front of me when I first got in room. I figured ok...this happens. My daughter told me to not think about it. Then I found old socks from the last person who stayed there next to the bed. I didn't trust the room had been cleaned. It disgusted me. The front desk employee was so apologetic and moved my room. Took my info to give boss so he could contact me. Never heard from them. Ever.
4.1
My recent stay at the Fairfield by Marriott was quite disappointing. I had specifically asked the receptionist for a room away from the elevator, but I was placed right next to it. To make matters worse, the elevator was old and noisy, which made it difficult to relax. On top of that, I don’t think the bed sheets had been changed, as I found hair in them, which was very off-putting. Adding to the frustration, a sports team staying at the hotel was rowdy, knocking on doors late into the night. I barely got any sleep, and the whole experience was far from restful.
4.1
Rooms, breakfast, location and staff where AMAZING!
The pool wasn't as clean looking as I had hoped.
4.1
The location was perfect. The staff was friendly,
The breakfast was good
4.1
Room was big, walk in shower and wall to wall sink
Had a leak on the ceiling, very rude star, breakfast was lacking, bathroom set up with the toilet
4.1
The images on booking.com enticed us to book this property, but our actual experience and expectations were completely at odds. Unfortunately, I found nothing to my liking about this property, making it one of my most disappointing stays.
1. Cleanliness
2.staff was not friendly
3.breakfast-The food did not met expectations. Upon check-in, we were informed that breakfast was available from 7 to 10 am. Arriving at 9 am, we found that everything had been cleared away. When I inquired with a staff member, she dismissively told me that the food was all gone. Many guests, including ourselves, were left without breakfast. The staff proceeded to pack up the remaining food and secure the area without offering any alternatives or checking if we desired something to eat, despite us having children with us. Very disappointed with their attitude.
4.swimming pool-Upon both our arrival and departure, the swimming pool and its surrounding area appeared unclean.
Bathroom-The bathroom is extremely compact, making it difficult for two people to stand together. Additionally, once inside, it's necessary to squeeze past the door to close it.
5. Switch boards-The switchboards are extremely outdated and lack USB ports, making it challenging for us to charge our devices.
And the customer service was really poor.
4.1
Room is good and clean, the young lady at the front desk who checked us in was very helpful.
Breakfast area was mediocre. The coffee had no flavor, the utensils and food took long to be replaced (sometimes empty for some time before they get refilled). The tables felt sticky.
4.1
Convenient location
The free breakfast was terrible. The quality of food was sub-par at best. Grabbed a banana that was way overripe and mushy. Eggs were flavorless. Very poor presentation and quality. Very disappointed
4.1
Very comfortable. (so much so we missed breakfast), quiet, clean, modern, pool great for a morning dip/stretch
All good
4.1
Location and breakfast.
Cost
4.1
J'aurais bien aimé manger des gauffres même si ce n'était pas la fin de semaine. J'aime l'emplacement et on peut marcher autour de l'hotel.
Le bain douche dans la chambre 310 n'est pas très moderne, les parois sur le bas sont gonflés par l'eau ou autres choses et le drain pour l'eau dans le bain est comme roullié. Par contre le jet d'eau de la pomme de douche était très bon.
4.1
Clean. Convenient to my event. Very helpful staff
4.1
Nice quiet surroundings, super clean and nicely decorated, spacious rooms, comfortable beds, toilet/shower worked well and the nicest staff of any hotel we have stayed at…especially Michele who was so friendly and always doing her best to make our stay easy! No complaints, only wish I had stayed here on my other trips to visit my daughter at U of R.
Nothing
4.1
Very clean, great staff, perfect room for my needs. Extended hours for the pool and spa were greatly appreciated after my long days
Nothing negative
4.1
Breakfast was very good with great variety. Staff were extremely helpful with contacting police and hire company when our car was stolen from the car park.
4.1
The manager was very friendly and helpful and very accommodating. The breakfast also was wonderful and had many choices.
Rochester weather was cool and rainy
4.1
Nice comfy room and great location.
The lobby smelled like wet dog
4.1
si muy limpio
La piscina, estaba un poco sucia y extremadamente fría el agua
4.1
Good location, nice clean room, good staff
Wifi wasn’t great
4.1
Wonderful
Nothing it was excellent
4.1
The bed sheets were dirty with stains!!!
4.1
Very friendly staff and breakfast was amazing
Pool had way to much chemicals (chlorine) my children and I received small chemical burns all over our body and face it is multiple days later and we are still experiencing extremely dry skin and hair after shampooing and conditioning my children’s hair are still very brittle and dry due to this excess amount of chlorine in the pool and hot tub. Something needs to be done to change that
4.1
Tha breakfast was really good. We both enjoyed it.
4.1
Everything
4.1
Such friendly staff. One of the cleanest and safest hotels we have gone to and will continue to go to.
More time for breakfast but it wasnt bad
4.1
Overall my stay was relaxing.
There was an issue with the tub not draining in the first room . The staff members were great at trying to resolve the issue but ended up upgrading my room which was fine with me.
4.1
No
No
4.1
Pool and hot tub were really gross.
4.1
Big room, comfy bed, very clean
4.1
Quite a selection for all ages very tasty!!
4.1
Location and cleanliness and staff
N/A
4.1
The breakfast was excellent every morning, everyone was extremely kind and helpful. Definitely would stay again.
4.1
We were late coming down but staff did a great job helping us
FAQs
How much does this hotel cost compared to others in Rochester?
The average price for a rental in Rochester is $216 per night. This rental is $98 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairfield Inn and Suites by Marriott Rochester West/Greece. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairfield Inn and Suites by Marriott Rochester West/Greece. Enjoy the water!
Is Fairfield Inn and Suites by Marriott Rochester West/Greece pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairfield Inn and Suites by Marriott Rochester West/Greece?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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