Extended Stay America Suites - Kansas City - South

Property building
Property building
Property building
Lobby or reception
Lobby or reception
3.9
Poor (110 Reviews)

Hotel in Kansas City, MO

Reasons to book

Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

This Extended Stay America - Kansas City - South is located in Kansas City and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.

Amenities

Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly

Map of Kansas City, MO

Available Rooms

1 King • 301 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

3.9
Poor (110 Reviews)
100% verified reviews
1.0
Aug 2023
Horrible treatment by management regarding a gust dog being attacked on their property.
David the manager was rude and disrespectful. He tried to charge $100 deposit on my last night stay. After I told him I wasn’t paying because I wasn’t charged one the entire two weeks I was there. David decided that he would threaten to throw me off the property at 11am. He also put me on a do. Not rent list. I called corporate and he had to check me in. He did that to several of the guest that morning. Later that day my dog was attacked by an aggressive dog that attacked children and other peoples dog. I filled out a police report and they had the people come pick up the dog. I called their corporate line to ask for a refund. They had an attitude. I need to be refunded at least two nights stay for this foolishness and mistreatment.
The property is ok with a dog attacking it’s kids, guests and other dogs on the property. Then they want to act like nothing has happened. I had to call kc pet project to come pick up the aggressive dog. David the manager is sneaky. He tried to charge people $100 deposits to guest that have checked in and out for weeks. When David can’t get the deposit out of the guest, he threatens to throw them out even though they have paid their room fee and sticks them on do not rent. That is not how a manager should behave and prolly should not be a manager , especially when he is a liability to the property.
1.0
Jul 2023
Horrible and frustrating experience!!
NOTHING!!!!! The poor lady at the front was nice considering the ordeal you all and the hotel put her in.
Everything!!! When we arrived we were told they overbooked 40 people so we travelled 9 hours to go to a concert and had nowhere to sleep when it was over at midnight. The place was rundown and dirty!! Tried calling you Booking.com to no avail because you’re impossible to get a human on phone. If you’re going to require a PIN then you should make sure you give customers one. HORRIBLE experience all around
4.0
Jul 2023
Overpriced for a substandard room.
Half of the furniture was missing from the room. It was a "no smoking" room, but smelled of cigarette smoke. The remote for the TV was missing. The carpets were filthy.
5.0
Jun 2023
Passable
Hall-Way on 3rd floor terrible:It has a FOUL spell
1.0
Apr 2023
Didn’t even want to stay, no one at front desk, stayed at another hotel
nothing
trashy, drugs in parking lot, no staff at front desk, didn’t smell clean
5.0
Mar 2023
Passable
Room was clean. The staff was nice.
1.0
Mar 2023
Trash!!!!!
Absolutely nothing!!!!!
The hotel was filthy, the room had actual roaches crawling on the bed! I had to switch rooms four times!!!!! The manager did not care, wouldn't give us our money back and make us late for our event. I have an actual video of the roaches and dirt! And their health department license on the wall expired in 2021!!!!! Plus I wasn't the only customer at the desk complaining about being checked into a dirty room!!!!! Please remove this hotel from your list, customers deserve more!!!!!
1.0
Mar 2023
If you take my money immediately, you can refund me immediately
Although the front desk clerk was very pleasant and patient, Check in was horrible. There was an issue with the reservation amount that the hotel versus what booking.com charged. This took an hour to resolve. In addition to that there is a $200 deposit that I was not made aware of in advance. The pictures that are online are either outdated or there were taken at a different location. Lastly, the hotel is FILTHY. The hallways smell of urine and smoke. The carpets are dirt. We had to request a different room multiple times because there was trash on the floors, dirty counters, and bathrooms. Someone started blasting Drake at 3 am in the morning. Only reason we stayed was that our card was already charged and we couldn’t get our money back in time to book another stay for the weekend.
Cleanliness Resolution

FAQs

How much does this hotel cost compared to others in Kansas City?

The average price for a rental in Kansas City is $210 per night. This rental is $55 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Extended Stay America Suites - Kansas City - South. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Extended Stay America Suites - Kansas City - South pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Extended Stay America Suites - Kansas City - South?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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