City Express by Marriott Cancun
Hotel in Cancun
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
The modern City Express Cancun is situated opposite Las Américas Shopping Centre. It is recently renovated and offers a gym, free Wi-Fi, free continental breakfast and free on-site parking.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Cancun
Available Rooms
Queen Room
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Suite with Sofa Bed
1 Sofa • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
0.5 / 5.0
apesta muy mal olor en las habitaciónes
limpieza
3.0 / 5.0
Ubicacion
El desayuno era malo
1.5 / 5.0
Nelíbilo se nám vůbec nic, hotel je prezentován jako čtyřhvězdičkový, podle našeho názoru jsou i dvě hvězdičky až příliš.. Místy připomínal spíš hostel.
1) Hned po příjezdu nám na recepci oznámili, že nemůžeme zaplatit kartoui, protože jim nefunguje terminál. Řekli jsme, že hotovost na celý třídenní pobyt u sebe nemáme, na což recepční odpověděl, ať si jdeme někam vybrat. Když jsem protestoval, umožnili mi zaplatit za první noc kartou, najednou terminál fungoval, což nám přišlo zvláštní. Druhý den nám zablokovali kartu pro vstup do pokoje s vysvětlením, že nemáme zaplacený celý pobyt. Tedy jsme zaplatili, ale přitom se nás pokusili podvést, chtěli po nás víc peněz, než bylo dohodnuto. Když jsme se ohradili a ukázali celkovou cenu přes Booking.com, pak už požadovali cenu nižší, tu správnou. 2) Pokoj byl velmi malý, zařízený spíš jako studentský hostel, rozhodně ne jako čtyřhvězdičkový hotel. Koupelna je katastrofální, vodovod se nedal používat, měli tam nainstalovanou trysku, takže proud vody na umývání rukou byl tak ostrý, že bodal jako jehla. Snídaně v ceně rovněž katastrofa, minimální výběr a kvalita špatná, nemají ani talíře, jídlo si musíte dát na polystyrenový tácek na jedno použití. Takto nevypadá čtyřhvězdičkový hotel. 3) Personál nemluví anglicky. 4) Wifi je nestabilní a jen veřejná, takže zapomeňte na internetbanking, není to bezpečné. Ve čtyřhvězdičkovém hotelu bych takové nedostatky nečekal.
5.0 / 5.0
La ubicación es preferencial donde te permite llegar a la zona portuaria y al aeropuerto rápidamente. Tambien hay parqueadero y gasolineras cerca
Todo estuvo muy bien, la atención al cliente es excelente
5.0 / 5.0
Cómodo céntrico
0.5 / 5.0
Ubicación
Muy sucia la habitación , olía mal, pisos y baños se notaba que no había limpieza. La cama incómoda no pasamos buena noche, desvelados.
0.5 / 5.0
Nada
Todo
5.0 / 5.0
La verdad estuvo muy bien el hotel, cómodo y bien ubicado, el desayuno completo y había cafe siempre y rico.
Que se me desactivaba la llave y tenia que ir a recepción.
3.5 / 5.0
Dentro das expectativas para o custo.
Não tinha secador de cabelo. Travesseiro muito baixo. Cortina não escurece o quarto totalmente.
4.0 / 5.0
Everything
The food
3.5 / 5.0
Good location, breakfast and (all day) coffee included.
Air-conditioning in room is not adjustable enough. Windows of room can't be opened. Breakfast is the same every day. Equipment in the small gym is broken and didn't get fixed all week.
3.0 / 5.0
good location and value for money
bad attention from the front desk member during checkin and also in the breakfast ( they were out of coffee and cheese)
4.0 / 5.0
Iam in the 1st floor, last 2 rooms (in front of the gym an the last one), the room are in a good condition, breakfast is ok, location excellent
Iam in the 1st floor, last 2 rooms (in front of the gym an the last one), there are many noise for the air condition, the room in general condittion look at have many time close, there is a big bug in the basket
3.0 / 5.0
The bed was nice.
Airconditioning, was too old, noisy, and didn't cool down the room.
The breakfast tasted bad, the eggs and beans were very bad.
3.0 / 5.0
The areas
The breakfast was low cualit
4.0 / 5.0
Cómodo
1.0 / 5.0
Parking on site and beds were ok.
Hotel needs urgent refurbishment and proper maintenance. Aircons are antique and noisy, impossible to use them at night. Furniture towels, sinks, almost everything is damaged. Shower with fungus and not proper drainage. No personnel taking care of cleaning during breakfast time, resulting in impossibly dirty chairs and tables. Very dissapointing compared to other City Express I've visited.
0.5 / 5.0
I liked nothing. Everything was terrible
Room not cleaned. Bedsheets were dirty, bathroom dirty. Ac too noisy
3.0 / 5.0
Location was good and rooms were clean
Not great value, reception was very bad
3.0 / 5.0
Hotel is close to stores , no to far from the ADO express
The air conditioner unit was very noisy
2.5 / 5.0
To expensive
Coffee machine not working
2.5 / 5.0
location
no fridge. noisy a/c
2.0 / 5.0
front desk tried to be helpful but didn’t appear to know what they were doing. it took 30 minutes to check in.
the location was in a neighborhood that seemed sketchy
5.0 / 5.0
Breakfast Good. Algo location
No minibar in the room
3.0 / 5.0
Location was great. Clean. Warm water.
Checking in takes abnormally long. Only one towel (yes you can always ask for more, but...) Key card would malfunction so walking out again to the lobby to get it fixed would be necessary.
4.0 / 5.0
Proximity to the mall.
Kids running in the hallways.
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is $177 per night. This rental is $125 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at City Express by Marriott Cancun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at City Express by Marriott Cancun. Enjoy the water!
Is City Express by Marriott Cancun pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Express by Marriott Cancun?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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