ibis Kuala Lumpur City Centre
Hotel in Kuala Lumpur City
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Centrally located, ibis Kuala Lumpur City Centre is a 750-metre walk to Petronas Twin Towers. It boasts a rooftop infinity pool and a kids pool. It also features 2 restaurants, free WiFi and free parking.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kuala Lumpur City
Available Rooms
1 Futon • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Futon • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
The room was exceptionally great with amazing view. The staff are professional, friendly and welcoming.
8.0 / 10.0
Rooms was good enough to my expectation, wifi good supportive staff, breakfast was excellent.
Make it easy guest to extend without going to booking dot com, I felt it traumatising I can't extend my stay which I was already staying there. I had to book online. Baaad.
9.0 / 10.0
Buenas instalaciones, y bastante limpio , hubo un problema con el aire acondicionado pero al dio siguiente ya nos cambiaron de habitación
La piscina tenía el agua helada . El buffet de el restaurante no es tan variada.
9.0 / 10.0
ツインタワーから徒歩6〜10分ほどで、ロケーションは素晴らしかったです!
スタッフの方々は皆さん優しくて、分からないことがあれば分かりやすくお答えしてくれました。
お部屋もとっっても綺麗で、お掃除も素晴らしかったです!!
ホテルからツインタワーを見たいのであればお勧めできません!
予約時と値段が変わったので、最初から提示してもらえたら嬉しかったなと思います!(taxとbooking.com taxと観光taxで8,000円くらい上がりました!)
6.0 / 10.0
L emplacement, la chambre correcte, mais pas de produits cosmétiques
La piscine trop petite, pas confortable, impossible de s installer autour, beaucoup d enfants, donc très bruyante, inadaptée aux adultes.
Le petit déjeuner, pas du tout à la hauteur d un 4 étoiles, très déçus, inadapté aux européens
10.0 / 10.0
No comment
No comment
7.0 / 10.0
Good location for short lay over.
1.0 / 10.0
Локация
Завтраки отвратительные! Лучше уж кушать в кафе.
8.0 / 10.0
Early check-in, it was extremelly convenient after night flight.
Coffee was awful, yet it should be mentioned that it was not good almost in every hotel we stayed in Malaysia.
4.0 / 10.0
Walking distance to Petronas.
The room was not clean when we arrived and it always took ages to get our room cleaned, or they have forgotten to empty the rubbish bin. Sometimes we had to call multiple times as nothing was done even by late afternoon. The breakfast was wast but of poor quality, and although I notified the hotel in advance that I need glutenfree breakfast, and they acknowledged it, there was nothing for me during my stay, they just shrugged and did not care or even try to solve the issue.
The rooftop pool is very cold, so one cannot stay in long - there are also only 2 beds and a couple of chairs, and no sight of the Petronas.
There only a few lifts and always a crowd, so one has to wait rather long to get anywhere, and travel like a hering in a box.
Altogether, not an experience I wish to repeat.
4.0 / 10.0
Solo ed esclusivamente la posizione Eccellente
Attesa per il check in, probabilmente erano in over booking,camere prenotate da Novembre,non trovavano la prenotazione..
Camere sporche
Non consigliato
10.0 / 10.0
Great location. Very close to KLCC and twins tower
Great service. Quick response for asking lost items after checking out.
7.0 / 10.0
Very close to the towers and KLCC. 15 minute walk to KLCC and the towers.
Power in my room kept on going in and out.
8.0 / 10.0
Location
Staff attitude
8.0 / 10.0
Near to KLCc
Great facility
Infinitiy pool
Staff slow in providing towel at rooftop towel.
Frontdesk short staffed but doing their best.
10.0 / 10.0
The location is superb and it is great value for the area.
The room was comfortable, good bedding, AC works well, awesome shower (hot, powerful)
Very clean
I did not have the breakfast, I heard it was a bit chaotic in there but they have an awesome coffee shop on the ground floor… really good coffee and pastries, unless you really want the big buffet breakfast I recommend using the coffee shop instead.
The swimming pool is small but very clean, well managed, people are respectful of the rules, however if you are booking this hotel for the view of the towers from the pool.. don’t! Because there is construction of a 50 story building opposite the hotel happening and it is totally blocking the view. Besides this the pool is great.. I just think the hotel should update their advertising about this.
We also had a great cocktail on the rooftop bar (again the view of the towers is unfortunately blocked), the waiters were excellent and the drinks were served well.
Express Check Out is a great idea
As many other reviews have said, the reception service is painfully slow for checking in.
This hotel is huge, and really busy.. but only two people on the desk during peak times, it just seemed very inefficient
Additionally I sent a few messages via booking.com they were responded to 4 days after we had checked out! So it seems that the reception service is very understaffed.
10.0 / 10.0
room has a very good layout and interior design & clean
10.0 / 10.0
the swimming pool & room
there is no kitchen service..
8.0 / 10.0
Centrally located and clean good hotel
Wi-Fi was not working and after complaining it still was not working after 8 hours
As an overseas traveller really needed the Wi-Fi and only was was to stay at hotel foyer for any communication
10.0 / 10.0
Все особенно бассейн
Что не работал вайфай двое суток на этаже где жили
8.0 / 10.0
Near from central city
None
5.0 / 10.0
Beddengoed was niet fris, rook naar zweet helaas en zaten haren tussen de lakens.
10.0 / 10.0
I love everything about staying here. The best bed ever.
Only tv not working.
9.0 / 10.0
The breakfast was a good spread. Location was very close to Petronas Tower ( walking distance)
The room service number was not mentioned in the information pack left in the room. The rooms were not ready for early check in even though we had requested it 3 months in advance and was willing to pay the extra amount.
10.0 / 10.0
Excellent
No bad comments
1.0 / 10.0
Extremely disappointing on the services. Poorest among in my hotel stay for 4 star services. No room upon arrive by 3.00pm and no apology for the poor service provided. Yet room is like 2 to 3 stars level. Very disappointed.
We are not being treated customer. Yet no apology upon room available upon arrival
Despite return back by 9.00pm and expected room should be ready but still not available. It is extremely really bad services we had. Regretful as this room fully paid are not refundable. I would never come back and would not recommend this hotel. Please do your improvement in your services.
8.0 / 10.0
Nice room / clean / good location
Can walk to Petronas Twin Towers 5 mins
Reception not friendly, she miscalculated the cost and couldn't explain what it was. She told me I follow in system. So terrible.
But I was fixed by another receptionist, he was very helpful and charge the correct price.
8.0 / 10.0
I liked the location of Ibis city centre and the convenience of amenities at the hotel. The staff were very friendly and access to food and drinks at any time of day was an excellent bonus. The coffee at the cafe located in the lobby was excellent! The hotel even gave me a two hour extension to stay for free as my flight was departing in the evening and check out at the hotel was at 12 pm. I really appreciated that and will definitely be staying at the Ibis again.
The only thing I must say I didn't like was the inconsistency of the hot water in the shower. It would keep varying from really hot to cold constantly by itself without adjusting the mixer tap in the shower.
8.0 / 10.0
Breakfast, location
Pool is small
4.0 / 10.0
Tv not working
9.0 / 10.0
staffs were friendly :)
location is so ideal and about 10 mins walk only to Petronas Tower
near to Ampang Park MRT ( red and yellow) line
infinity pool at top floor with nice sunrise view
few picture is deceiving bcz it is showing a view of Petronas.
7.0 / 10.0
The clean room and toilet
The lift is very slow and noisy. Worrying will break down.
6.0 / 10.0
Cleanliness in restaurant is too bad
7.0 / 10.0
The room was quite small, but the bed was comfortable and there was a little fridge in the room. It offered an amazing view over the city. A wide variety of food was offered for breakfast.
The service provided by the staff was erratic. Some staff members were amazing, but others just did not seem to care and did not bother to come back to me on queries. No customer-focus at all. The hotel also does not offer any room service, which for most hotels is a very basic offering.
7.0 / 10.0
Everything fine, but need food improvement
food, B-L-D.....all ho-hum, cold, repetitive....
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $56 per night. This rental is $14 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at ibis Kuala Lumpur City Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at ibis Kuala Lumpur City Centre. Enjoy the water!
Is ibis Kuala Lumpur City Centre pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ibis Kuala Lumpur City Centre?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
Explore similar vacation rentals in Kuala Lumpur City
Explore all rentals in Kuala Lumpur CityKuala Lumpur City travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu