Hard Rock Hotel & Casino Punta Cana - All Inclusive

Swimming pool, Swimming pool, Entertainment

3.9

Good(1,497 Reviews)

Resort in Punta Cana

5-Star Resort

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Overlooking one of Dominican Republic’s beaches, the family-friendly Hard Rock Hotel & Casino Punta Cana All Inclusive resort boasts the best casino around; nightlife entertainment, a Nicklaus designed golf course, and an astonishing full-service spa.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Punta Cana

Nearby attractions

Banco de arena las palmilla

62.7 mi

Monkeyland

20.1 mi

Zip Lines Adventures by Runners Adventures

20.3 mi

Natural Pool

13 mi

Available Rooms

Caribbean Sand Suite King & Sofa

1 King • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Caribbean Sand Suite Double beds & sofa

1 Sofa • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Caribbean Diamond King & Sofa

1 King • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Caribbean Diamond Double beds & sofa

1 Sofa • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Rock Royalty Caribbean Sand Suite King & Sofa with Personal Assistant - FREE 25-minute relaxing massage for 2

1 King • 785 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Hard Rock Hotel & Casino Punta Cana - All Inclusive

££££

3.9

Good(1,497 Reviews)

Resort in Punta Cana

5-Star Resort

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Punta Cana

Nearby attractions

Banco de arena las palmilla

62.7 mi

Monkeyland

20.1 mi

Zip Lines Adventures by Runners Adventures

20.3 mi

Natural Pool

13 mi

Available Rooms

Caribbean Sand Suite King & Sofa

1 King • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Caribbean Sand Suite Double beds & sofa

1 Sofa • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Caribbean Diamond King & Sofa

1 King • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Caribbean Diamond Double beds & sofa

1 Sofa • 785 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Rock Royalty Caribbean Sand Suite King & Sofa with Personal Assistant - FREE 25-minute relaxing massage for 2

1 King • 785 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

3.9

Good(1,497 Reviews)

100% verified reviews

3.9

Nov 2024

Não tem hock no hotel

Os quartos grandes e espaçosos

A limpeza dos quartos

3.9

Oct 2024

Felicidad

Todo

Nada

3.9

Oct 2024

It was decent for what it was.

I liked that it was very clean. The staff were very helpful and friendly.

I don’t like that there is not a shuttle bus or good transportation around the city. I would have liked to book a Lyft or Uber but there were only taxes that were highly expensive. There should be a shuttle bus that takes you to the mall, downtown and cultural settings at least 3 times a day.

3.9

Oct 2024

Excente Hotel! Me encantooooo!

Las mejores vacaciones las tuve en este maravilloso hotel! Me encantó la habitación, la atención al cliente excelente. Absolutamente todos nos trataron extremadamente bien. Volvería nuevamente sin pensarlo!

3.9

Oct 2024

Regular

La comida

Señores el tema de transporte fue muy malo dentro del Hotel y por otro lado el tema de los desayunos no están activos los restaurantes que no están en el lobby principal

3.9

Sep 2024

The worst hotel in punta cana by far

Nothing

Everything was really bad, the food was bad, the water heater didnt work jn my room, I had to walk everyday around 20 min to get from my room to the lobby

3.9

Aug 2024

great resort, very good food/drinks. great place for kids. very enjoyable trip.

Great pools and beach. Staff exceptionally friendly and well-trained. Lots to do.

the resort is HUGE and takes forever to get around. We probably spent 2+ hours per day of our vacation just getting around from our room to the pools and back (for example). You'll probably spend at least 30 minutes getting to the restaurants or main boardwalk (where most of the restaurants and entertainment are located) each and every meal. Expect more time depending which of the countless huge buildings your room is located. They do have a guest trolley system that is efficient and works well, but it's still a lengthy endeavor to do something as simple as get from your room in building 8C to the beach or pools. Seriously, bring walking shoes. It's HUGE.

3.9

Aug 2024

Vive la experiencia de visitar hard rock

Las atenciones de tiffany y las embarazada de la piscina de adultos. Las atenciones del señor Danny en rl check in. Francis en el restaurant toro. . Entre otros

Las almohadas . Deben ir cambiándola.

3.9

Aug 2024

Pick some thing else .. not worth paying … can get batter service and food some other resort

Just a name Hard rock … less then what we expected

Order room service 3 pm .. waited for food my kids call back agin around 4:30 said never placed an order .. then I called said oh sorry we have a order will be there in 10 min … They send food 5:53 pm .. I had to send it back

3.9

Aug 2024

Relaxing

There are many activities to participate in.

Resort grounds are huge and there is usually a long wait for a trolley.

3.9

Jul 2024

Overall, the staff was very hospitable and the facilities were beautiful.

I liked the room and its amenities. I liked the many options for pools and the beach setup. Also, easy access to many of the bars.

I didn’t like that there are not many indoor options for adults to lounge, listen to music and drink besides the casino. It is a family resort so I understand that, but I wish more of the night activities were more adult oriented.

3.9

May 2024

It wasn’t the best experience

Clean

When it rained a lot of the property was flooded and service was not the best. The food could’ve been better

3.9

May 2024

Exceptional

I loved every moment from the minute we entered to the very end. Such a fantastic place

Nothing

3.9

May 2024

Its ok

Potentially a good hotel

Serious problem of matainance, poor shows

3.9

Apr 2024

We will come again next year❤️❤️

Paradise… hotel is perfect. You get everything you want. Location perfect, hotel clean and tidy. Staff at your service 24h . Special compliments to Mr. Juana in hr wellness centar for the best massage I have had❤️

3.9

Feb 2024

Stay was good. Property is lovely. Wait staff at restaurants can use a little help

The property was great. Pools were awesome. Room service was great. Toro restaurant was good House cleaning takes care of your room everyday and do a good job. Yuo Yuo Asian restaurant is good Minibar service was on point. Room provided by hotel was right by the pools and beaches.

On Tour Transport service that Hard Rock uses from the airport to the hotel is horrible!! Don’t use it. Impanima restaurant was horrible. Only two guy walking around with meat sticks for a whole 100 seat restaurant. By the time they come by with sqewers your full from the food from the buffet by the time the next cut of meat comes around. There are workers and their golf carts all over the driving all over the guest walkways. I think hotel should have service roads for workers. I think Hard Rock Punta Cana food is a bit lackluster. It can use international consultants to teach the resorts chef how to cook their internationally tailored Foods. It’s a 4 star property at best that can use a little American Hard Rock Hotel management. People serving food need to wear gloves when handling food.

3.9

Feb 2024

Estadia inolvidable.

Habitaciones super cómodas, amplias, completamente equipadas. Todo incluido de buen nivel. Excelente servicio. Muy buenas facilidades, buen mantenimiento, paisajismo de calidad, limpieza total

Restaurant Mediterráneo nivel bajo. Check in tardío. Tardanza en limpieza.

3.9

Nov 2023

Un buen lugar para todo incluido

El todo incluido vale la pena lo que pagas, los shows las piscinas la playa

El personal no tiene conocimiento de q tipos de comida es en cada restaurant si hubo sus excepciones

3.9

Nov 2023

AGRADABLE PERO CON ESPECTATIVAS DE MAS........

Las instalaciones de piscina frente al mar, la habitación y los lugares de ocio

*Tener una ducha sin agua, y sucia la tina, agua amarillosa *Y la atención nula después de haber informado y prometer cortesías que nunca llegaron a la habitación después de haberlas ofrecido. *Que se comparta el número del móvil personal con personas que ofertan productos o paquetes ajenos al hotel sin autorización.

3.9

Nov 2023

Excelente

Literalmente todo. Lo Unico malo son los vendedores de lengendarios que son muy pesados. Te quieren vender los paquetes ajuro

El transporte, ya que tardaban mucho en llegar a la parada y esperaba alrededor de 15 minutos en esperar un transporte para ir al lobby

3.9

Oct 2023

Tranquilidad y Buen Descanso.

Me gusto la Organización e higiene en todas las areas, la comodidad en la playa y el Buen servicio en el bar de la Guagua el cual esta Muy bien equipado y el servicio excepcional. un 10 de 10.

No, me gusto el trato, orden y manejo de la persona que me atendio a mi llegada puesto que al momento de registrarme no me dio ningun servicio ni explicacion de las areas asi como nada de las que entiendo son bonos para visitar el casino y menos de que tendria que pagar extra por hacer uso de la Disco Oro lo cual fui con mis acompañantes y hasta alla no pude consumir nada puesto que me dicen debia pagar US 27.00 dolares por trago.

3.9

Oct 2023

Estudia en hard rock cafe punta cana

La comida , las atenciones del personal, el kid club, las atenciones allí son muy buenas usted puede dejar a sus niños con toda seguridad de que estaba bien atendiendo. El parque acuático, las actividades nocturnas y que en sentido general es un hotel de primera.las atenciones a la habitación también son estupendas.

Nada

3.9

Oct 2023

Buena

La habitación. El chico de recepción muy amable se llamaba Carlos ( Laura Pausini).

El personal del restaurante libanés. Las meseras del restaurante eran muy antipáticas y descortés, incluso el primer día que llegamos al hotel a mi hijo se le volteó un vaso de refresco y la mesera que era una alta, morena se molestó y no nos ayudó , ni siquiera tuvo empatía ni una servilleta nos ofreció. Entiendo que están cansadas porque son muchas personas que atienden, pero uno vacaciona para sentirse bien y relajarse, no para que lo traten con menosprecio.

3.9

Oct 2023

Exelente experience

Todo me en encanto

Más fluides de trenes para transportar

3.9

Sep 2023

Poco decepcionado

Las habitaciones excelente Personal de seguridad muy bien Los jóvenes del checkin súper amables súper atentos Servicio de tren excelente

Relación calidad precio La comida free muy básica y poca variedad Las chicas del checkout muy secas poco comprensibles Pensé que por el precio que se paga podría tener al menos mejor variedad de comida En el restaurante el toro la comida es súper básica la preparación en fin Sin hablar que pagué mi noche para dos personas y al llegar al hotel decía por un lado que era solo una persona y por otro lado decía que era dos personas eso me hizo perder tiempo y un poco la paciencia

3.9

Sep 2023

Estafa

Todo lo bueno lo arruinaron con mala atención y cobrándome dos veces la cuenta.

Me cobraron dos veces la cuenta a dos tarjetas de crédito y nadie responde.

3.9

Sep 2023

Bueno pero sobrevalorado

El hotel buenas instalaciones, piscinas espaciosas y reposeras siempre disponibles. La comida muy bien. Harto panorama que hacer, tiendas, kids club... entretenido.

Tiene playa con mucho oleaje, ya lo sabía pero la verdad es que uno siendo de Chile piensa que nada sería peor que las playas de acá, pero la verdad es mucho el oleaje, muy seguidas y no da para bañarse tranquilo. Además en septiembre época de huracanes, harta lluvia nos tocó agua no tan cristalina. Clima muy bueno eso si. La atención del personal no fue la esperada... si no dejas propina siempre, no atienden de buena forma.

3.9

Sep 2023

Excelentemente bien 👌

El servicio al cuarto las 24 hora y los hot dog del pasillo

3.9

Sep 2023

Decepcionante!

A paisagem é incrível, as piscinas, um lugar realmente muito bonito.

Não gostei da comida, muito industrializada e sem tempero, não gostei das posturas dos funcionários do hotel comigo, sempre fazendo muitas perguntas do porque eu estava viajando sozinha, fui questionada em absolutamente todos os lugares que frequentei dentro do hotel (restaurantes, bares, piscina, check-in) foi muito desagradável. A limpeza do quarto após o serviço de quarto deixou a desejar, o chão permanecia sujo, as toalhas não foram trocadas, fora que o ar condicionado do quarto não funcionou adequadamente, ficou travado em 18°, não aumentava a temperatura e nem desligava. O transporte dentro do hotel, com os carrinhos de golf, também não funcionou como prometido, às vezes o carrinho não parava no ponto, os funcionários não eram receptivos, no check in também não foi oferecida a possibilidade de alugar um carrinho, e isso faz toda a diferença. Enfim, foi bem decepcionante.

3.9

Sep 2023

Fin de semana relax

El hotel tiene mucha diversidad muy amplío buena ubicación . Muy buena comida excelente, comodidad . Muchas piscinas bonitas y grandes y muchos restaurantes , un buen lugar para pasar unos días descansando con toda la comodidad .

Algunos empleados con relación al servicio deben de ser más empaticos y simpáticos , algunas situaciones que vimos mostraron poca atención y amabilidad , y el buen servicio en un hotel debe de ser uno de los aspectos que más se destaquen por la competencia .y aquí deben de mejorarlo

3.9

Sep 2023

Fantástico

Hay buena variedad

No reciclan.

3.9

Sep 2023

Estuvieron super divertidas y acogedoras mis vacaciones

Las instalaciones, comodidades y atención

El salon Moon Lounge el aire se mantenía medio dañado y hacia siempre mucha calor

3.9

Aug 2023

Pleasant

we liked the beds, the balcony.

The bathtub didn't work. Also I didn't like the fact that they insisted us on giving us a conference about the hotel.

3.9

Jul 2023

Exceptional

Mostly everything

The ac from the room wasn’t cold enough

3.9

Jul 2023

Great location - adjust staffing to achieve guest satisfaction and employee success.

Jeffrey (front line mgr) is awesome! Regretfully, he only has so much reach and scope to impact a family's stay. The cleaning staff and coffee station folks are very friendly and helpful.

The pool staff are rude and unhelpful. There is a male pool employee (Plesume - spelling?) who works with Jonathan at the Moon pool towel hut. This gentleman needs to be career pathed to a non-customer contact area. We observed his rude, and abrasive approach with several families, including ours. The quality of food was just "okay" ... given the prices paid, the food should be higher quality and more variety please.

3.9

Jul 2023

Exceptional

Everything! Beautiful property, super clean, tons of activities. The staff went above and beyond- never experienced hospitality like this. I would recommend the Hard rock to everyone 10/10!

Loved everything about the property

FAQs

How much does this resort cost compared to others in Punta Cana?

The average price for a rental in Punta Cana is £136 per night. This rental is £1 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Hard Rock Hotel & Casino Punta Cana - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Hard Rock Hotel & Casino Punta Cana - All Inclusive. Enjoy the water!

Is Hard Rock Hotel & Casino Punta Cana - All Inclusive pet friendly?

Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hard Rock Hotel & Casino Punta Cana - All Inclusive?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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Hard Rock Hotel & Casino Punta Cana - All Inclusive

Resort in Punta Cana

Reasons to book

About this resort

Amenities

Map of Punta Cana

Nearby attractions

Available Rooms

Caribbean Sand Suite King & Sofa

Caribbean Sand Suite Double beds & sofa

Caribbean Diamond King & Sofa

Caribbean Diamond Double beds & sofa

Rock Royalty Caribbean Sand Suite King & Sofa with Personal Assistant - FREE 25-minute relaxing massage for 2

Hard Rock Hotel & Casino Punta Cana - All Inclusive

Resort in Punta Cana

Reasons to book

About this resort

Amenities

Map of Punta Cana

Nearby attractions

Available Rooms

Caribbean Sand Suite King & Sofa

Caribbean Sand Suite Double beds & sofa

Caribbean Diamond King & Sofa

Caribbean Diamond Double beds & sofa

Rock Royalty Caribbean Sand Suite King & Sofa with Personal Assistant - FREE 25-minute relaxing massage for 2

Reviews

FAQs

How much does this resort cost compared to others in Punta Cana?

Is parking included with this resort?

Is there a pool at this resort?

Is Hard Rock Hotel & Casino Punta Cana - All Inclusive pet friendly?

What amenities are available at Hard Rock Hotel & Casino Punta Cana - All Inclusive?

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