Hyatt Regency Mexico City
Hotel in Mexico City
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Situated next to Chapultepec Park in the stylish Polanco neighbourhood, Hyatt Regency Mexico City offers elegant modern rooms, 3 on-site restaurants and 2 bars. There is also a business centre.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Mexico City
Available Rooms
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 645 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 1001 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
4.0 / 5.0
Vista, ubicación y cama
Por el costo de las habitaciones podrían tener una mejor decoración en las habitaciones, se ve algo viejo
5.0 / 5.0
Amabilidad y gran servicio del personal
No aplica
5.0 / 5.0
موقع الفندق والخدمه
حجم الغرفة
1.5 / 5.0
Ubicación
No hay variedad en el desayuno
5.0 / 5.0
Kind and friendly staff. The common areas and rooms are very clean.
1.0 / 5.0
Ubicación
Habitaciones muy antiguas, baño muy incomodo y antiguo
0.5 / 5.0
Ubicación
El servicio es deplorable! Estuve 5 noches de las cuales 3 noches tuve que bajar después de las 5:30pm a pedirles me limpiaran el cuarto.
Adicional los cuartos bastante viejos y sucios
2.5 / 5.0
El
Desayuno
Tenia reservado 5 noches de hotel y tenia que ampliarla una noche mas y me querian cobrar 450 euros , en vez de los 250 que pague de las ptras 5 noches.
4.0 / 5.0
Ubicación
Falta de lujo para un hotel 5 estrellas a ese precio
2.0 / 5.0
La ubicación fue lo único que estaba bien en ese hotel
Nos robaron una cartera, se metieron al cuarto y apareció mágicamente donde ya se había buscado.
Se metían al cuarto a no hacer nada pero nos dábamos cuenta porque movían cosas.
Las instalaciones súper viejas y sucias, la tina tenía cabellos al igual que la cama, la alfombra con manchas sucias y cabellos, en general súper sucio.
2.0 / 5.0
Not clear the breakfast, was included when booking then not included anymore once there
5.0 / 5.0
Todo. Desde que te reciben en
La entrada.
Todos atentos y serviciales.
NA
3.5 / 5.0
Fue para un evento profesional cuya cena era ahí por lo que fue conveniente la ubicación. El desayuno es bueno.
Creo que el precio/calidad no corresponde muy bien, el hotel no contaba con el nivel de amenidades que hubiera esperado, la plancha que tenían no tenía tapón y tiraba agua, entre otras cosas
4.0 / 5.0
Absolutely amazing view! The room was very modern and spacious with noiseless AC. If you are hungry, the restaurant offers decent food options, but on the other hand it’s in relatively safe neighborhood, so you can have a nice walk and pay a visit to many great restaurants in the area.
The bed was just terrible - way too soft for comfortable sleep and we woke up with a pain in our backs. It’s a common issue in Mexico, but I would expect that a hotel like Hyatt offers same standard as in its other properties around the World.
4.5 / 5.0
Excelente comida
Todo bien
4.0 / 5.0
Bien ubicado, cómodo, buen desayuno (no estaba incluido en la tarifa)
Me parece mejor calidad precio que los hoteles del costado.
Nada
4.5 / 5.0
Ubicación
Camas
4.5 / 5.0
Great view from the room, great location to start exploring Polanco.
2.0 / 5.0
Hotel location is great.
Exceptional gym and swimming pool
I booked two adjacent rooms for my family and I.
From day one, the AC did not work in one of the two rooms. After 2 days I had to change rooms and move to another floor.
In the new rooms, one TV did not work (but the matter was fixed the day after).
Wi-fi did not work for an entire day, probably in the whole Hotel. Problem was fixed in the evening but it cost a fortune in roaming ;-).
Quite often the magnetic keys did not work: problem fixed time by time.
Breakfast was fair but well below my expectations. This comment is probably subjective but, being in Mexico, I would have expected much more fresh fruit rather than a quite standard (but good) American breakfast. In my previous staying in Mexico City in different Hotels, an impressive choice of fresh fruit was quite standard for breakfast.
For sure, lodging at the Hyatt this time was a negative experience for my family and I.
5.0 / 5.0
Beautiful hotel
4.5 / 5.0
Everything went well
Nothing
5.0 / 5.0
Room, service.
4.0 / 5.0
Overall, comfortable room, excellent "Club" on the 40th floor that is SO worth paying extra for - it means breakfast is included, and they do free canapes and drinks up there in the early evening. There's enough food that you can make a light supper out of it.
Food is really overpriced for what it is, but there are plenty of excellent restaurants nearby.
Housekeeping was a bit inconsistent (spare bed was dirty), somedays we were lacking certain towels, etc.
5.0 / 5.0
location
there’s no sky lounge. transfer service should not be indicted as one way / two way. it should indicted airport to hotel cost 90usd. hotel to airport cost 30usd.
4.0 / 5.0
As expected for a Hyatt Regency : lovely atrium entrance, one of the best breakfast buffets I’ve had and well appointed, comfortable rooms.
Great location, near museums and local restaurants. Great gym.
The pool is in shade most of the day.
FAQs
How much does this hotel cost compared to others in Mexico City?
The average price for a rental in Mexico City is £73 per night. This rental is £9 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Regency Mexico City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Regency Mexico City. Enjoy the water!
Is Hyatt Regency Mexico City pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Regency Mexico City?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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