The Westin Palace, Madrid

8.5 / 10.0

Outstanding(918 Ratings)

Hotel in Centro

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Centro

Nearby attractions

El Retiro Park

1 mi

Museo Nacional del Prado

0.4 mi

Wanda Metropolitano Stadium

8.5 mi

El Retiro Lake

1 mi

Available Rooms

Deluxe Guest room with 1 King Bed

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Guest room with 1 King Bed

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Queen Room with City View

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Guest room with 2 Twin Beds, Street View

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premium Guest room with 1 King Bed, Street View

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

The Westin Palace, Madrid

££££

8.5 / 10.0

Outstanding(918 Ratings)

Hotel in Centro

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Centro

Nearby attractions

El Retiro Park

1 mi

Museo Nacional del Prado

0.4 mi

Wanda Metropolitano Stadium

8.5 mi

El Retiro Lake

1 mi

Available Rooms

Deluxe Guest room with 1 King Bed

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Guest room with 1 King Bed

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Queen Room with City View

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Guest room with 2 Twin Beds, Street View

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premium Guest room with 1 King Bed, Street View

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.5 / 10.0

Outstanding(918 Ratings)

100% verified reviews

9.0 / 10.0

Aug 2024

UN MAGNÍFICO VIAJE EN EL TIEMPO

La rotonda del hotel es un mundo en si mismo, un viaje en el tiempo. La luz cambia cada momento del día y es el escenario perfecto para un magnífico desayuno, para cenar o para tomar cualquier cosa de picar. Además, el hotel tiene un bar magnífico con recuerdos del hotel de hace mas de 100 años y un asiático por si se prefiere algo diferente, aunque la carta del restaurante es magnífica.

La recepción del hotel a pesar de ser enorme y tener 6 recepcionistas, maleteros y demás es un poco caos. Dejé una tarjeta de depósito y 24 horas después todavía no habían hecho el desbloqueo de 100€

9.0 / 10.0

Jun 2024

Excellent location and helpful staff, the construction noise significantly affected my stay

The hotel is situated in an excellent location and boasts a staff that is both wonderful and very helpful. Their attentiveness and willingness to assist made a positive impression from the outset.

a significant issue during my stay was the ongoing construction on my floor, which we were not informed about at check-in. As someone who sleeps late, the noise from the construction began early in the morning and negatively affected my entire stay. Being forewarned would have allowed me to prepare better or request a different room, thus this lack of communication was quite disappointing. Despite the great service and location, this oversight impacted my overall experience at the hotel.

5.0 / 10.0

Jun 2024

Booking rezervasyonlarına güzel oda vermiyorlar Madrid ve Barcelona ile Sevilla otellerinde asansör karşısındaki oda ver

Merkezi konumda olması

Otel restore inşaatı yüzünden aşırı derecede gürültü ve toz ve inşaat çalışmaları yüzünden akşam ve sabah odada durmak mümkün değildi

2.0 / 10.0

Jun 2024

Find a different hotel if you are looking at ones in this price range.

Everything was quite basic for a hotel this price.

Service was poor: there were fire alarms that weren’t sent out in advance as a warning; therefore we had terrible rests. When coming back from a night out, the hotel needs a voice check to open the lobby doors and they first would not let me in but when I went inside, lobby staff said that maybe it was my accent that they did not understand. That’s funny because I speak fluent English with no foreign accents. Concierge recommended a restaurant that was extremely hard to find. We usually wake up a bit late, which results in room cleaning to be done later. For many times, Concierge failed to send up room cleaning the whole afternoon that we were gone. By the time we came back to our room it was still not cleaned.

4.0 / 10.0

May 2024

Шкодую що витратив там велику кількість грошей, це не вартує того

Мені сподобався дизайн ресторану на першому поверсі.

Мені не сподобалось, що персонал, не знали всієї інформації про мене і хотіли аби я двічі заплатив за проживання. Рецепція не проявила привітність. Також готель знаходиться на реконструкції, тому добиратись до свого номеру було не комфортно і довго. Спортзал на низькому рівні. Я так і не зміг зрозуміти, чому цей готель має 5 зірок. При всій моїй повазі.

9.0 / 10.0

May 2024

En Madrid como en casa

Todo absolutamente...

Nada

8.0 / 10.0

May 2024

Madrid is a great place to visit

Location is perfect. Close to main museums and cultural sites.

The hotel was going through a major renovation during the time of our stay. It would be nice to know this ahead of time. Hotel website or any reservations website did not mention this at all.

10.0 / 10.0

Apr 2024

If we return to Madrid, we’ll be back.

Outstanding facility and staff. Great location. Its restaurant and bar are excellent and a surprisingly good value.

We couldn’t stay there longer

8.0 / 10.0

Mar 2024

muy buena ubicación, lastima del aire acondicionado se sintió muy sofocante

la ubicación

que NO funciono el aire acondicionado, ningún dia . en la hab 686

10.0 / 10.0

Feb 2024

toppenbra dagar. återkommer gärna

perfekt läge i Madrid. fantastisk service, rum, städning, miljö o frukost

10.0 / 10.0

Feb 2024

Muchas gracias

Un trato que va mas allá de lo estrictamente profesional. Que agradecida estoy con la amabilidad y el servicio. Mi hijo estaba tomando antibiotico y este tenia que conservarse a una temperatura y el servicio del hotel se encargó de todo. Me subían el antibiotico a la hora y esperaban a que se lo diera a mi hijo y se lo volvian a llevar.A parte de esto, todo, tanto la comida como instalaciones, excepcional.

8.0 / 10.0

Feb 2024

Nice

The room was clean and comfy. Staff were friendly and helpful. The room was spacious and clean. The toilet was huge and clean.

8.0 / 10.0

Jan 2024

Good hotel at a great location!

We have stayed at this hotel 4 times last year so we very much the location and the comfort. This time we got a newly renovated room.

Unfortunately two restaurants located in the hotel closed (the sushi and the Chinese restaurants). The rooms facing the side or the main streets face a lot of noice, windows do not offer a lot of noice isolation. Housekeeping staff is not very polite ! When they knock on your door the door opens at the same time not leaving any time to respond !! Something which is unacceptable. All other staff is very friendly and helpful.

9.0 / 10.0

Jan 2024

Una sorpresa de cumpleaños inolvidable

La atención prestada por Raquel, para darle una sorpresa de cumpleaños y hacerle pasar una estancia inolvidable a nuestro familiar. Su ayuda y todo el servicio y atenciones prestadas, han sido de primera. GRACIAS

4.0 / 10.0

Jan 2024

Decepcionante

El personal, muy atentos y profesionales

Esta en obras, esto no es serio, a las 8 de la mañana ya estaban trabajando, ruidos constantes

10.0 / 10.0

Jan 2024

Its was really nice hotel and great staff and service

The room and cafe bar and facility

None

10.0 / 10.0

Jan 2024

THE PALACE MADRID

The service is amazing. Andrea y Jaume at front desk. Exceptional service. Bell Captains the best.

There is loud noise when doors close on other rooms. Its neccesary to correct that.

10.0 / 10.0

Dec 2023

Increiblemente Genial!!!

Excelente ubicación el desayuno contaba con diferentes opciones y la habitación estuvo genial

La remodelación!!

7.0 / 10.0

Dec 2023

Elegancia en el corazón de Madrid.

El entorno es maravilloso y la elegancia se saborea.

No me gustó que está muy poco iluminado.

6.0 / 10.0

Dec 2023

فندق لا يستحق 350 يورو لليلة ! المرور به أجمل من السكن فيه

الموظفين متعاونين بلا إستثناء . وموقع الفندق ممتاز لاغبار عليه ويعتبر من افخم خمس فنادق في مدريد .

للأسف فندق بهذا الحجم والفخامة وهذا السعر لا يوجد شطّاف ولا حتى بيديه ولا طريقة محترمة للإغتسال . أغلب الفنادق المحترمة والتي أقل من هذا الفندق أصبحت تعتمد هذا الشيء في مراحيضها وتوفر المياه بطريقة أو بأخرى . الإفطار كان كارثي أولاً فكرة الشيف الذي يطبخ لك البيض سيئة جداً والطابور سخيف وتنظيمياً غبي جداً في منتصف القاعة !! ثانياً قالوا لي أن المطعم مستمر للساعة 11 دخلت للمطعم الساعة 10:20 لأجد كل الأطباق فارغة !! وكأنهم لايريدون التجديد لتوفير بعضاً من المال .. كلمت الموظفين على عدة أطباق أنها فارغة وتستمر المماطلة حتى ينتهي الوقت ليقولوا أغلقنا المطبخ !! طريقة رخيصة من فندق عريق ذو إسم تاريخي . مديرة الإستقبال إنصدمت من ذلك وألغت الفاتورة واعتذرت وكانت مذهولة من صور الأطباق التي صورتها لها والتي أرفقتها في هذا التعليق .

9.0 / 10.0

Dec 2023

Great hotel

Great hotel with amazing amenities in a central location in Madrid

Unfortunately the hotel was undergoing maintenance and we were given a room close to where maintenance is happening and hence was noisy all day

10.0 / 10.0

Oct 2023

GENIAL, INCOMPARABLE

TODO GENIAL

UNA AVERÍA EN EL ALCANTARILLADO QUE HACÍA RUIDO CUANDO PASABAN LOS COCHES

4.0 / 10.0

Oct 2023

It was very disappointing.

It’s pretty.

Our $50 breakfast was horrible! The roasted potatoes didn’t arrive, & neither did the orange juice. The pastry basket, was 2 ROCK hard rolls. The selection of jams & jellies was 2 bottles of olive oil.

10.0 / 10.0

Oct 2023

Most enjoyable

Great place

Nothing

10.0 / 10.0

Sep 2023

Excelente

La ubicación me parece fenomenal, así como el desayuno es verdaderamente bueno y el servicio en el restaurante me encanto. Lo referente a la habitación me gusto es confortable con una vista espectacular y el servicio muy bueno

El Gimnasio me hubiera gustado un poco más de aparatos para realizar otro tipo de rutinas, pero en general me agrado

9.0 / 10.0

Sep 2023

Excellent location,staff and sefvices.

The wait staff at breakfast and the bar.

The shower was small.

10.0 / 10.0

Aug 2023

Luxury room with outstanding view of the fountain.

Huge luxury hotel welcoming and comfortable.

N/A

10.0 / 10.0

Aug 2023

Exceptional

Every thing

9.0 / 10.0

Jul 2023

First Class, good value all round....In house Chinese Restaurant was fabulous.

Location, Food (Chinese Rest.) Room

Nothing

9.0 / 10.0

Jul 2023

Grand Hotel

Beautiful grand hotel centrally located in the art museum triangle. The Jr suite was spacious and very comfortable.

10.0 / 10.0

Jul 2023

Stayed at the Westin at the end of our trip. Great way to end our journey

It was beautiful and in an amazing location

10.0 / 10.0

May 2023

Pleasure stay

Everything was excellent. 😊 thank you for making our stsy great with your outstanding service

Staff and friendly environment Breakfast was amazing Location was great

9.0 / 10.0

May 2023

Superb

Friendly and accommodative staff, great location

FAQs

How much does this hotel cost compared to others in Centro?

The average price for a rental in Centro is £69 per night. This rental is £1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Westin Palace, Madrid. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Westin Palace, Madrid pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Westin Palace, Madrid?

We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.

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The Westin Palace, Madrid

Hotel in Centro

Reasons to book

About this hotel

Amenities

Map of Centro

Nearby attractions

Available Rooms

Deluxe Guest room with 1 King Bed

Deluxe Guest room with 1 King Bed

Premium Queen Room with City View

Premium Guest room with 2 Twin Beds, Street View

Premium Guest room with 1 King Bed, Street View

The Westin Palace, Madrid

Hotel in Centro

Reasons to book

About this hotel

Amenities

Map of Centro

Nearby attractions

Available Rooms

Deluxe Guest room with 1 King Bed

Deluxe Guest room with 1 King Bed

Premium Queen Room with City View

Premium Guest room with 2 Twin Beds, Street View

Premium Guest room with 1 King Bed, Street View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Centro?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Westin Palace, Madrid pet friendly?

What amenities are available at The Westin Palace, Madrid?

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