Oi-Qaragai Mountain Resort

Oi-Qaragai Mountain Resort Resort in Almaty Region, Kazakhstan

8.4

Outstanding(2,164 Reviews)

Resort in Almaty Region, Kazakhstan

4-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsSki in / Ski out, Garden, Kitchen or Kitchenette and more

About this resort

Lesnaya Skazka Mountain Resort is set in a quiet area of the Ile-Alatau National Park, 7 km from Besqaynar and a 35-minute drive from Almaty. It features a spa and wellness centre, ropes park and free WiFi.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Ski in / Ski out

Garden

Family friendly

Map of Almaty Region, Kazakhstan

Available Rooms

Comfort Double or Twin Room in Cottage

2 Single • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite in Cottage

2 Single • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Suite in Cottage

1 Sofa • 1 Sofa • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Chalet

1 Sofa • 1 Double • 2 Single • 2 Single • 1 Double • 1 Double • 2744 ft²

Sleeps 15

You'll be directed to Booking.com for availability & pricing

Standard Tree House

2 Single • 139 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Oi-Qaragai Mountain Resort

££££

8.4

Outstanding(2,164 Reviews)

Resort in Almaty Region, Kazakhstan

4-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsSki in / Ski out, Garden, Kitchen or Kitchenette and more

About this resort

Amenities

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Ski in / Ski out

Garden

Family friendly

Map of Almaty Region, Kazakhstan

Available Rooms

Comfort Double or Twin Room in Cottage

2 Single • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite in Cottage

2 Single • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Suite in Cottage

1 Sofa • 1 Sofa • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Chalet

1 Sofa • 1 Double • 2 Single • 2 Single • 1 Double • 1 Double • 2744 ft²

Sleeps 15

You'll be directed to Booking.com for availability & pricing

Standard Tree House

2 Single • 139 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

8.4

Outstanding(2,164 Reviews)

100% verified reviews

10.0

Dec 2024

Amazing Experience!

Everything are exceptional, i wish we can stay longer. The place is amazing, so beautiful. All the staff are very helpful although language is really a barrier to communicate better but they do their best to help us in all our needs. I suggest a longer stay to enjoy the beauty of the place.

The room is a bit small for a family of 3 and the bed are all single, although they combine 2 single bed but while sleeping the gap is so obvious and not comfortable. Any ways, overall experience are excellent....

10.0

Dec 2024

Great

Everything was great. They charged me 2 times by mistake, but they paid back quickly. Room vas very convenient, big and comfortable. 100% recommend.

7.0

Nov 2024

I like the property, the location, the idea of embrasing nature but for me staff attentiveness and hospitality matters m

its clean and cozy, room has enough space for luggage. I like the cable car rides I like the view of pine trees with snow on them outside of my window

I stayed in the hotel #10 in map. We called reception to fixed our heater in the room because its too warm for us but it took them an hour to arrive (we left the room instead and went for dinner). My friend requested for one more set of towels because we were only provided with one set of towel for 2 adults but it never came. Seems, they dont have enough staffs to guide you in your room upon check in. Also, you would have to carry all your baggages to your room as no one will assist you even if its near the reception. Windows on room#101-106 are all see through from outside.

10.0

Aug 2024

Great place to stay over the weekend

We love coming to this place in all seasons. Location, view, facilities are very good. The best is the kids center Ugusha. It is really helpful for parents like us, after a half-day activities like hiking, skiing, horse riding kids can be left in this center for another half of the day and we can continue without them while they are having fun and being safe. Thanks a lot!

Food in the restaurants are not that good, local electric cars transfer could be more functional, now its one shuttle per hour

8.0

Aug 2024

Романтическое место недалеко от города

Прекрасная локация в ущелье между горами Легко добраться из города Практически нет насекомых в домиках сетки от комаров В домике чайник´ чай кофе сахар вода и все туалетные принадлежности Имеется тапочки и халат для каждого отдыхающего Есть где погулять и три Ресторана на выбор Рядом много малины в долине мостов

Домик 1206: На веранде разваливающиеся кресла В туалете не работают вытяжка Один из матрасов абсолютно проваленный Телевизор непонятно как включить хотя бы инструкцию повесить надо Подъемник не Включен в стоимость проживания За проживание мы заплатили 65000 тг за сутки’ считаю что за такие деньги все должно быто идеально

7.0

Jan 2024

A great place for families with kids

A truly amazing retreat in the heart of Kazakhstan's nature, Oi-Qaragai is a haven of trees, snow, and tranquility. It's a rare place in the region, offering a perfect escape into nature. We've visited multiple times, always relishing the fresh air and serene environment. The food here is delightful, with a variety of dining options, though be aware that lunchtimes can be quite crowded. The ski slopes cater to all skill levels, and renting equipment is hassle-free and convenient. Whether you're an avid skier or simply seeking a peaceful getaway, it is highly recommended for its unmatched natural beauty and good amenities.

During our last stay (16-17 December 2023), we booked through their app and got extra beds for kids free, unlike on Booking where there's an extra charge. However, their own app struggles with international card payments and is slow. A significant issue during our first stay: the lift chairs closed 7 minutes earlier than closing time at 23:00, leaving me stranded on the mountain's far side, with unhelpful and rude staff. I have video evidence of this. For our current stay, we were given two single beds instead of a double, and we couldn't choose our house during booking, ending up in the farthest one. Additionally, my partner was denied to work at one table while having a tea/coffee in the less crowded afternoon hours on 20 January, and a window table request was initially refused with misleading reasons (that it is for big gatherings not for groups of 3-4 people), although later granted (after we requested to write a complaint). This happened at Italian & Georgian restaurants. Suggestions for improvement: Enable international card payments on the app, allow choice of houses during booking, train staff for better customer service, consider discounts for guests on-site amenities, and adhere strictly to operational hours. Despite these issues, the place's unique nature and mostly friendly staff make it a good family destination. We hope to see improvements on our return.

10.0

Jan 2024

We love the whole mountain resort! We met their cute squirrels on the trees around the area. We felt very safe, and is s

We like the ambiance, very cozy and super relaxing, the view outside the treehouse is so breath taking we love it!

Nothing we do not like. There is no lift going to the treehouse, it is better to bring little bag, we brought little trolley bag, but it has no problem to carry it on the stairs going to treehouse.

10.0

Oct 2023

Все супер 😊 то что не хватало это мелочи

Чистые уютные номера, отличное месторасположение

Не хватает адекватной навигации, не понятно что где находится!

9.0

Jul 2023

Superb

everything

the breakfast wasn’t that expected there is no supermarket & there is no ATM restaurants were a little bit expensive

5.0

Jul 2023

Not a happy stay

Activities band play area

Service and the staff was bad . Imagine we need to climb almost 200 steps with our heavy luggage’s and this was not even informed us before hand . The bell boy who was sent to help us to carry luggage was happily watching insta and watching us carry our heavy suitcases ( my 6year old was carrying luggage)We definitely did not expect this kinda service after paying so much . I will definitely not recommend this resort to any of my crowd

10.0

May 2023

Exceptional

All activities in one place. You can walk in the forest and besid river. Moreover, you can enjoy severl activities such ask skying , telephric and other activities

Most of the staff do not speak english which is make it defficult to communicate.

9.0

Feb 2023

amazing experience however property needs some improvements

location, the idea, concept everything is done with high standards. lady (hostess) from Georgian and Italian restaurant, who makes reservations and meet guests on Enterance, thank you very much. you saved my husband’s birthday. thank you all staff from Italian restaurant, I appreciate your hard work 👏. room has almost all you need (toothbrush, slippers etc) for comfortable stay. nature is incredible. we were woken up by squirrel in the window. thank you to the gentlemen who was chatting on booking platform and to the gentleman who is working with snow tubing in lesnaya Skazka.

there is no safe box in the room. no one explained us about the property, so before check out we had have found out about some facilities. some information we were pulling out from staff, and could not get a proper answer. Some staff doesn’t know what time the restaurant is closed and they were a bit cold so we felt uncomfortable to ask them extra questions. also I’ve been promised to get a birthday compliment for my husband’s bday in the room but it hadn’t been delivered. which upset me a bit

8.0

Feb 2023

nice place to spend with family and ski

comfortable rooms shower amenities

our shower cabinet was with defects. Capboard was broken. Found one sock (not ours)

1.0

Jan 2023

Bad

everything is poor,service is bad

10.0

Jan 2023

Exceptional

we can ski surrounded by beautiful nature. Children's programs are well-organized, so it's good to enjoy with your family.

First, My family really likes this accommodation. This is the third visit, but this time I want to talk about the problem of the restaurant. I received guidance about 15% discount of restaurant from booking.com. but I didn't actually receive any discounts so far. The restaurant staff said it is not available. (Then he asked me to show me the discount card. I didn't hear any information about this when I checked in.) and than I ask to reception, and she also said i can’ get discount during the accommodation, so AGAIN i ask about it to official Whatapp and booking.com they said i can!! However, even at the last moment of checkout, the receptionist said that restaurant discounts were not available. The communication between the staff is terrible. Please look forward to better service next time you visit.

8.0

Oct 2022

Nice but service needs to improve. English speaking staff needed.

Lovely tree houses. Small but cosy. Super clean. Nice rope park and zip lines. Unique location.

Service in Italian restaurant for dinner. The waiter spilled my lemonade, neither said sorry not offered to replace my drink. I can give him the benefit of doubt because he didn't speak English but I am not giving him that because his body language was not apologetic at all. Unacceptable behaviour. The drivers of the buggies that drop you to the rooms didn't offer to carry our luggage over the steep steps to the tree houses. Had to ask them repeatedly. Need more English language soaking staff. Bathroom didnt drain properly and the hair dryer used to shut down after a min of operation.

10.0

Oct 2022

Great spot with small buts.

Great localisation but gets crowded on weekends.

Rock climbing and jacuzzi did not work although I made sure in advance they would.

7.0

Sep 2022

New Experience

The traditional life of Kazakhstan

It is hot at noon and no AC available at room

6.0

Sep 2022

Ok-ish.

Beautiful landscape. Decent breakfast. Fresh air. Friendly and overall polite staff. Comfortable room.

Was quite hard to get to my apartment(tree house), I had a heavy luggage and needed to bring it on like 4th floor. The food was mediocre at best. When I ordered food to my room first time - the guys who brought it didn’t give me the change and said they would do it later - never saw them again. Also not very pleasant to go around the location because of terrain. Hard to catch a taxi back to the city. I heard loud music in the evening in my room.

5.0

Sep 2022

don’t stay in the hotel in any weekend no service no food

the area of facility

No resturant no food available after 7 and resturent full of tourists no place for how are staying in hotel. the Managment not helping at all , there isn’t any internet they have problem which they can’t fix in two days.

8.0

Aug 2022

cool and calm.

the room ,atmosphere,telefrike,the breakfast restaurant.

no lift in the hotel , Wi-Fi was weak and no food market.

10.0

Aug 2022

Exceptional

Resort is located on a magnificient mountain top with a lot of options for outdoor activities. Equipment and facilities are up to a high quality and so are the safety standards!

FAQs

How much does this resort cost compared to others in Almaty Region, Kazakhstan?

The average price for a rental in Almaty Region, Kazakhstan is £31 per night. This rental is £30 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Oi-Qaragai Mountain Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.

Is Oi-Qaragai Mountain Resort pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Oi-Qaragai Mountain Resort?

We found 13 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, fireplace, smoking allowed, and parking.

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Oi-Qaragai Mountain Resort

Resort in Almaty Region, Kazakhstan

Reasons to book

About this resort

Amenities

Map of Almaty Region, Kazakhstan

Available Rooms

Comfort Double or Twin Room in Cottage

Junior Suite in Cottage

Suite in Cottage

Chalet

Standard Tree House

Oi-Qaragai Mountain Resort

Resort in Almaty Region, Kazakhstan

Reasons to book

About this resort

Amenities

Map of Almaty Region, Kazakhstan

Available Rooms

Comfort Double or Twin Room in Cottage

Junior Suite in Cottage

Suite in Cottage

Chalet

Standard Tree House

Reviews

FAQs

How much does this resort cost compared to others in Almaty Region, Kazakhstan?

Is parking included with this resort?

Is there a pool at this resort?

Is Oi-Qaragai Mountain Resort pet friendly?

What amenities are available at Oi-Qaragai Mountain Resort?

Explore similar vacation rentals in Almaty Region, Kazakhstan

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