Koener Hotel & Spa
Hotel in Luxembourg
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Koener Hotel & Spa offers spacious accommodation with free Wi-Fi in the heart of the Luxembourg Ardennes, in the picturesque town of Clervaux. It features extensive wellness facilities including an indoor pool, sauna and fitness centre.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Luxembourg
Available Rooms
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 645 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
4.0
La propreté, la grande suite, le Spa, le restaurant
Le matelas du lit n’est pas confortable et celui du canapé lit encore moins, insonorisation mauvaise
2.5
Het was fijn om een afgesloten parkeergarage te hebben voor de motoren. De aangewezen plek door de receptie was niet beschikbaar, op een andere plek gezet en doorgegeven en de volgende dag bij terugkomst stond er een ander. Na zoeken, vond ik onze naam elders in de garage op een andere parkeerplek.
Communicatie en organisatie over de parkeerplekken en het parkeerbeleid. Onze kamer was erg gedateerd. Gedateerd is niet erg, maar er was scheurvorming in de tegens van de badkamer en toilet (tientallen) en op de kamer was op diverse plekken het behang lelijk beschadigd. Hotel zit in het centrum, maar een normale supermarkt zit op 10min rijden, dus voor een ontbijt ben je bijna genoodzaakt om dit bij het hotel inclusief te nemen.
4.0
Le confort, le positionnement et le Spa
Par contre notre chambre donnait sur un mur. Peu de clarté
0.5
Apenas da localização.
Quarto sem climatisation, com température de 36 graus, apenas tinha uma ventoinha.no quarto .fiquei no quarto 509 ouvia todo o barulho da rua, não havia isolation.
Não gostei da limpeza.
Para aceder a piscina Não tinha ninguém na recepcao para dar informacoes, fui um fim de semana para relaxar e não foi o que aconteceu..instalacoes muito velhas.
3.5
Piscine , cadre de la ville et région,
Repas restaurant italien parfait ( pris 1 seul plat principal)
Petit déjeuner juste PARFAIT et TRÈS BON avec tous ce qu on peut immaginer
La salle du restaurant italien, mauvais acoustique ( mon époux appareil auditifs)
Aucune vue depuis la chambre ( vue sur des coupoles de toit) pas grave. C était 1 nuit de passage ( chambre 212)
1.5
Veel te duur voor wat je maar krijgt....
Zeer slechte bediening..zelf verliezen ze veel inkomsten..je vraagt een drankje 1uur later : vergeten..
4.0
Mooie omgeving
Wifi
4.0
Le petit déjeuner était super et complet.
Le personnel très agréable et très sympathique.
La situation de l'hôtel est idéale.
Les lits n'étaient pas assez fermes pour nous.
3.5
Petit déjeuner parfait. bElle situation de l'établissement. Personnel agréable.
Entretien très sommaire de la chambre après la première nuit. Chambre laissée en bon état d'ordre et entretien avant passage du personnel qui s'est contenté d'essayer le sol de la salle de bain avec essuie de bain usagé. Remplacement serviettes usagées effectué. Intervention de quelques minutes. Nous étions présents
3.5
La superficie de la chambre
La qualité des soins du spa
Les
chambres requièrent un rafraîchissement
L'organisation des différents restos et le personnel totalement désorganisé
5.0
tres belles prestations au spa hamam et piscine
4.0
Le confort de la chambre - petit déjeuner correct ✅
Rapport qualité /prix .
1.5
In feite niets beviel ons daar, buiten over zoveel jaren terug, steakhouse definitief gesloten, een restaurant...vergane glorie..en veel te duur..en lang wachten op je eten...1uur....schandelijk...onbekwame kok...
Veel te groots nu...veel restaurants..en niet een ok....komaam...altijd maar meer en groter...eens zal dit zich vloeken...wat een dom magement...er loopt daar personeel...niets te doen...niets...erg...garage voor auto...15euro per nacht niemand die zei...er is hier een grote gratis parking aan hotel bijna....waarom....plaats zat erop....echt....erg.
.
Ik heb daarnet alles bijna gezegd, kamer standaardkamer onder dak..3verdieping...snachts kan je ze niet verduisteren ...was defect....wat kost een simpel gordijntje ...2zetels.met vuile plekken erop.....aan meer dan een renovatie toe...
4.5
Nice big room, had private parking for our moterbikes, restaurant was very good and staff very pleasant.
4.0
Convenient location in the center of the small town. The room was large and overall very quiet. Water, robes and slippers for the spa were in the room. (Bring your towel with you from the room.) Good place to relax with a little luxury.
When we checked-in we were told about breakfast serving hours. We later asked to confirm if it was included, and we were told yes. However, upon checking out the next day we were charged for breakfast -which was quite expensive, basically half the price of our stay. Check the spa's opening hours if you arrive in the evening. We were told that it closes at 9pm. We brought our bags to our room to get settled in before going to swim, but when we went it was closing at 8pm -in 5 minutes- and could no longer go. We had a long journey that day and we were really looking forward to it. At least we got to swim in the morning.
4.5
Hotel rooms and spa very clean. Breakfast choice and quality very good. Staff pleasant and helpful.
Got some road noise in our room so had to keep the window shut which was not ideal as it was quite hot
5.0
Very central. Clean, modern.
Not easy to know where parking is
4.0
Excellent location, adorable little town.
Agree with the other reviewers that the jacuzzi was way too cold.
3.5
Staff was very nice. The room price included free use of the small spa, wich was a nice opportunity as we just rented a smaller room. The bed was comfy.
The Room looked like it needed a renovation, stains on the furniture and walls, mould in the shower.
4.0
Excellent breakfast, there ŵas a large selection of different sorts of food. The lokation is very good in the center of the city and with many restaurants around
4.5
Very nice hotel. Decent price. Great breakfast.
The centre piece in the breakfast room is a black grand piano... But it's unplayable. This, in my opinion, is a crime against humanity. I'll be happy to fix it for you ;)
4.0
Large room, ideal for a couple with a child. Huge bathroom. The decor was dated but very clean. Room even had a balcony. Lovely pool area and very good breakfast.
Some areas need a lick of paint and some threadbare carpet needs replacing. Some spaces in the hotel looked like in a time warp.
5.0
Very roomy and clean. The staff was really accomodating and nice.
/
1.5
the staff is extremely friendly and the breakfast buffet is fine as well
The room I had does not justify the price I paid at all. As other reviewers have already reported, many rooms are outdated. However, the room I had also seemed run-down in some places and did not really make me feel comfortable.
It did not help that one of the receptionists told the other couple that their room was much prettier than mine, well aware that I could hear everything.
If even staff know that some of the rooms lack in quality, then it might be time to invest in renovations - or at least adapt the room price to the room quality.
4.0
The room was very spacious and comfortable. The Spa is excellent! The breakfast is excellent and tasty.
There were noisy people on the street at night
4.0
excellent location, town center, near the castle and church, an abbey nearby. Very comfortable beds (we slept better than at home), 5 (!) restaurants at the hotel, high quality food. Excellent breakfast choices, fresh fruit, smoked salmon, I even spotted champagne :). A good spa and a swimming pool. The staff is very extremely friendly and helpful
the hotel is actually several buildings next to each other, connected by corridors and galeries. You might need to go outside to get from the reception into your room. There were some minor issues with the towels and bathrobes missing and lamps not working in the room, all fixed later by the staff, but it’s a pity you need to ask for it every time. The reception was rather crowded and seemed small for the hotel of this size. There are no towels for the spa, you need to bring the ones from your room. Consider making a reservation for the restaurants as it might be very busy. All the above are minor observations that didn’t spoil our stay.
5.0
everything was comfortable and clean by sight, and the people were kind.
the pool closes already at 21:00. We came from a long trip touring and needed some relaxation. That didn't lasted long.
3.5
Formidable breakfast, pleasant and helpful staff at the reception and restaurant.
We stayed here in summer 2022, and it's was very good, but our next stay in January 2023 it was disappointing. It seems like staff can't manage a full booked hotel. The room was cleaned in a rush so not very clean. Bathrobes were missing, shampoo in the shower was empty. Spa area too small for fully booked hotel, salina room was broken.
5.0
The service was outstanding!
Everything was excellent
4.0
Good food and friendly service.
For me the bed was too soft.
2.5
location , stuff, spa
room design was bad toilet was side and bathroom other side
no kettle tea coffee maker in the room of 4 stars hotel it’s shame
FAQs
How much does this hotel cost compared to others in Luxembourg?
The average price for a rental in Luxembourg is £99 per night. This rental is £2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Koener Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Koener Hotel & Spa. Enjoy the water!
Is Koener Hotel & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Koener Hotel & Spa?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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