Mandarin Oriental, Tokyo
Hotel in Chiba Prefecture
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Boasting fine restaurants and an award-winning spa on the 37th floor, Mandarin Oriental offers 5-star luxury in the historical Nihonbashi area in the heart of Tokyo. Among the most spacious in Tokyo, rooms feature gorgeous city views.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Chiba Prefecture
Available Rooms
Deluxe King Room
1 King • 538 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 538 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Mandarin Grand King Room
1 King • 645 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Mandarin Grand Twin Room
2 Single • 645 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Mandarin Twin Suite
2 Single • 1076 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
8.0 / 10.0
very much like it. very large and comfortable room.
too expensive
9.0 / 10.0
View and bed
2 different elevators to access your room
9.0 / 10.0
景色が非常に綺麗
掃除が行き届いていなかった。前泊者であろう外国のお菓子のゴミが床に残っていた。
8.0 / 10.0
Super comfortable room and a wonderful bed. Excellent service.
No pajamas in the room. Room had a view of the train station .
Annoying to have to go up or down to the 38th floor and walk to change elevator banks every time. Too expensive.
10.0 / 10.0
ホスピタリティ
なし
10.0 / 10.0
The view from my room (31st floor) was simply breathtaking, the room itself was beautiful and spacious, the bathroom was another highlight.
The staff was very helpful and friendly - 10 out of 10, the barkeeper even created a special drink for me.
I loved staying at the MO Tokyo and definitely will be back.
The portions at Sense restaurant could be slightly bigger…very tasty though.
10.0 / 10.0
Établissement de très grand standing, propre et très accueillant 👍🏿
Nous avons tout aimé
10.0 / 10.0
Super schönes, gut gelegenes Hotel mit hervorragend ausgebildetem Personal
Sehr gutes Frühstück, grosse Auswahl
8.0 / 10.0
Generally our stay was wonderful, I originally booked for a couple of days but ended up staying for two weeks. A tornado threatened and altered a lot of our travel plans. Most of the staff could speak English and on the whole were well trained. Breakfasts are the best we have had at any 5 star hotel and you can eat as much as you like. The views from the hotel are wonderful and on a clear day you can see mount Fuji. We independently hired our own English speaking chauffeur and limo to get a tour around Mount Fiji and other distant villages and lakes, it was much cheaper than the hotel (and the scamming airport taxis).
Hotel restaurants are very expensive and the French Restaurant meals were minuscule, and better suited to a health farm (basically it was a complete rip off and far less food was served than was displayed to me by a photo on the waitresses mobile (illegal in Japan). This was eventually rectified by a replacement second meal after complaining directly to the French chef. I don't like paying huge money to be left hungry (and I am not a huge guy)! Once we got familiar with the surroundings we ate almost all future meals outside the hotel. Staff messed us around insisting I move rooms when I extended one of my stays, this inconvenience was later cancelled but only after we had packed our bags so we had to unpack again. We were harassed to pay for ONE room meal, by staff, which was better settled in my own time at the front desk. Again we ate elsewhere to avoid the disruption and constant phone calls and knocking on our door.
10.0 / 10.0
الفندق رائع وإطلالاته جميلة
المساحات كبيرة
الموقع مميز قريب من السوق ومن محطة القطار مباشرة
الموظفون متعاونون وودودين جدا
تشعر بخدمات الخمس نجوم بالفعل
10.0 / 10.0
Absolutamente todo
Todo perfecto
9.0 / 10.0
All staffs are very helpful and professional. Especially the bell boy services, always warm welcome us and helped us with our shopping bags to our room. Food was amazing, tried their Chinese restaurant and afternoon tea. Satisfied with their food and service.
Nothing much,if I need to pick one, maybe they don’t offer Limo Bus to the airport. But they can help you to book a taxi however the price is much more expensive.
10.0 / 10.0
Excellent hotel with excellent Facilities
10.0 / 10.0
The Spa was amazing, best one in my life because of the view. It is a place that makes you not go out, it has all the facilities: gym, food, coffee, interaction, relaxation.
It was all ok.
8.0 / 10.0
Zengin büfe ve iyi hizmet. Personelin olağanüstü kibar yardımsever olması. Otelin altından metro istasyonuna bağlantı olması. Ferah ve konforlu odalar. Temizlik.
Restaurantta yediğimiz akşam yemeği çok özel değildi. Otelde '' lounge'' olmamaması bir eksiklik. Bar yeterince büyük değil ve oldukça yoğundu.
8.0 / 10.0
it was great
check in
10.0 / 10.0
فخامته
موقعه
محطه القطار ملاصق فالفندق
الحي الي فيه الفندق راقي ويعتبر من ارقى الاحياء في طوكيو
غالي سعره وايد
10.0 / 10.0
tout etait vraiment top
rien
9.0 / 10.0
Elegante e confortavel. Variedade de restaurantes e bar excelente
pouca flexibilidade para late checkout
7.0 / 10.0
The view over Toyo
The lifts were unusual. One lift to get to reception. Another down to room. When leaving room it was necessary to take lift up then change lifts to go down to street level.
9.0 / 10.0
Struttura molto elegante le camere molto belle con una vista incredibile sulla città .Il personale eccellente ci ha assistito per qualunque cosa !
La colazione ottima ma un po’ costosa
10.0 / 10.0
Wonderful stay in the sky.
6.0 / 10.0
Location, clean, services and size of the room
The price is extremely high comparing to same level of hotel.
10.0 / 10.0
Everything! Staff especially
Nothing
10.0 / 10.0
Our favorite hotel anywhere. Impeccable service.
10.0 / 10.0
The hotel is beautiful.. but the best thing about the hotel is the staff... the concierge team is AMAZING... one of the conceirge team members - Rina went over and above to help me find the best places to visit and the restaurents to go to.. she even walked me to one of the restaurants near by to make sure I don't get lost! Another amazing team members is Toya Nakajima... there are really not enough words to describe how amazing the staff is at the hotel. I can't possibly recommend this property more...
I wish they had a restaurant that makes Japanese tapenyaki...
4.0 / 10.0
Location
Spacious room
View
French restaurant was amazing
Staff is welcoming and ready to help except for those at reception and that is why I have valued the hotel that low
Staff at reception and their manager. When I booked, the hotel charged me around $1,9k. Turned out later on our departure, it was not payment (why should you charge it then?). At the arrival, a deposit was charged - around $2,8k (which is ridiculous in my opinion). And at the departure I was asked to pay around $3k, which, as the said, was payment for accomodation + services that we used. And other two payments should have returned to my account as both of them were preauthorisation. It was early morning and we were on our way to international flight when we started to argue with the clerk. I had to insistently explain why I did not want to pay any more money and it is in their power to charge the correct final amount out of my deposit and the first payment at time of booking. It costed me a lot of my nerves as I was afraid to be late on the plane while clerk started to call a bank at 5.30 am with his manager, saying "I understand" while I was trying to explain that we paid enough and we kind of getting late for the plane. Finally, after around 40 minutes they printed me a receipt with the final amount and let me go. Afterwards, the final amount was charged correctly and the rest was returned to the account. Why couldn't you do it starting from the beginning and forced me to go all that hell circles of arguing with you? I stayed in four different hotels across Japan and all the payments were settled out of deposit automatically. Only Mandarin Oriental that "special". The hotel never to return again. If I paid all they asked and did not complain, I would end up with ±$8k frozen (which I did not have). Priceless!
10.0 / 10.0
One of the best hotels I've ever stayed at. Staff was professional and respectful. Our room had an incredible view of the city with Skytree in the distance.
Nothing comes to mind. It's very expensive, but it is to be expected for the quality.
10.0 / 10.0
Amazing team. Nothing compares to this hotel.
10.0 / 10.0
by far the best hotel experience I have ever had in the world. The staff goes above and beyond any expectations that I could have thought of. The food is delicious and the Mandarin Bar has some amazing drinks. The staff is so kind and the concierge was so helpful booking restaurants and she even walked me to the train station to show me how to reserve a seat on the Shinkansen.
nothing
10.0 / 10.0
very luxurious, excellent location, amazing service, took care of welcoming the kids with pajama and welcoming card and a panda toy, excellent restaurants, the room was huge.
nothing
FAQs
How much does this hotel cost compared to others in Chiba Prefecture?
The average price for a rental in Chiba Prefecture is £55 per night. This rental is £16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mandarin Oriental, Tokyo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mandarin Oriental, Tokyo pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mandarin Oriental, Tokyo?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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