SureStay Hotel by Best Western San Rafael
3.2
Average(216 Reviews)Hotel in San Rafael, CA
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Featuring free WiFi, SureStay Hotel by Best Western San Rafael offers accommodation in San Rafael. Guests can enjoy the on-site bar.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Family friendly
Map of San Rafael, CA
Available Rooms
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 Queen
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.2
Average(216 Reviews)100% verified reviews
4.0
Quick stop over
Hot water dispenser, located at the reception, inaccessible after 8pm - reception area closed after 8pm. Breakfast is simple - resort mgr will watch you closely as u pick up the muffin/cereals. In-room coffee machine is dusty
No refilling of Juice machine when the juices run out
3.0
Breakfast not very interesting. I went to the coffee roasters across the street for better coffee and breakfast(seems to be a popular place where regulars greet the workers by name). Nice big bathroom(disabled access room). Really close to Highway 101 so there was traffic noise, however, not overwhelming. Had microwave oven and fridge so easy to store my leftovers from dinner. Not the most exciting location but when you reserve ahead you get a decent room price.
Close to Highway 101(frontage road). Not a very appealing neighborhood. Breakfast is minimal with bagels in plastic packaging,small yogurts, K-Cup coffee.
3.5
I like the location.
The female staff at the front desk was rude. I was not allowed to change rooms and pay less money due to my mother (third party) getting sick and not being able to travel.
2.0
We found a sock under one of the tables. There was what appeared to be used tissues in the tissue box. And the ac unit blows the curtains open while it is turned on.
The area seemed a little loud and there were a few aspects of the room that looked like they were missed during cleaning.
1.5
Clean room
No pool ,location ,and no breakfast room
5.0
easy access. I asked for 1st floor and that’s what I got. the property is clean. bed comfy. most of all, it was quiet.
0.5
Not much
Room not clean and it made my nose run like a fountain. Other guests partied outside the rooms all night and no one would answere the phone at the front desk. Worst place I've ever stayed!!!!
4.0
Our room was spacious,clean and comfortable. The mattresses were excellent.
The pillows.
4.0
We didn't have breakfast there.
Floor should have been vacuumed better and it sloped quite a bit toward the entry door, could feel it pretty good. Sprayed heavily with room deodorizer or perfume and was really overwhelming.
4.0
Convenient location off of the highway. Easy check-in process and there was still a plastic guard between the lady and the guests. I arrived around 8pm on a Friday and the rooms had all been sold out--so I was glad I booked online around 3pm that day. Super comfortable beds. pretty clean as well--- I appreciated hardwood floors instead of carpet.
There's not enough parking near the rooms and some of the other guests parked taking up two spaces. I ended up parking right in the entrance slots up in the front of reception, so I was nervous because there was less lighting in those slots that in the regular guest parking lot. We confirmed with the man at reception if it was ok to park there overnight and he was sarcastic in responding back that yes, those slots were still part of the hotel property.
3.5
The breakfast was horrible!
4.0
room was ok
nothing really
2.5
We did like being on the end closest to the freeway.
The bed was not comfortable at all. It felt like it had a bar in the middle of it. The room was sloped.
5.0
Room was good
The parking
4.0
clean
2.0
when I left
felt like a motel
3.0
Quiet, clean and neat in appearance. Non-smoking. Pleasant staff!
Air conditioning unit not up to par.
FAQs
How much does this hotel cost compared to others in San Rafael?
The average price for a rental in San Rafael is £184 per night. This rental is £119 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western San Rafael. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay Hotel by Best Western San Rafael pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western San Rafael?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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