Hotel Keyaki no Ki

Exterior
Twin Room, Non Smoking | Free WiFi, bed sheets
Arcade
Twin Room, Non Smoking | Free WiFi, bed sheets
Twin Room, Non Smoking | Free WiFi, bed sheets
3.1
Average(20 Reviews)

Hotel in Hakuba

3-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Ski hotel with a free shuttle to the slopes
Hotel Keyaki no Ki offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage, and ski passes.
Housekeeping is not available.
Hotel Keyaki no Ki offers 80 air-conditioned accommodations with slippers and hair dryers. This Hakuba hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Family friendly

Map of Hakuba

Available Rooms

Twin Room, Non Smoking

2 Single • 273 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Family Room up to 4 guests (Non-Smoking)

4 Single • 273 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
expedia logo

Reviews

3.1
Average(20 Reviews)
3.1
star 4 emptystar 5 empty
Feb 2024
Superb location and price
3.1
star 4 emptystar 5 empty
Feb 2024
The hotel is about 80 style old but rooms are big.Rooms are not made up daily. The staff is excellent very helpful , shuttles to the major ski hills. They shuttled us to our bus on our last day. If you are fine with a clean 3 star this could be your hotel.
3.1
star 4 emptystar 5 empty
Jan 2019
It was an usual place more like a hostel than a hotel. Rooms were not made up daily, you had to sort and dispose your own rubbish and no new towels were provided. In the room you got cups and a kettle and a fridge and nothing else. You had to get to the convenience store and buy all your own or buy drinks from the vending machine including hot canned coffee. There were no restaurant facilities at the hotel as advertised when we arrived and the restaurant only opened with one menu item the day before we left. Bedding was old and questionable. The breakfast was buffet but the exact same food everyday. Location was nowhere need restaurants and shop but a 15 to 20 min walk away which we did often until the hotel got their shuttle service up and running. However on the good side, the staff were young friendly and helpful given the limited facilities available for them to work with.
3.1
star 4 emptystar 5 empty
May 2015
We (my family & another family) made the decision to book about a week out from our trip to Nagano so our options were very limited; should have known better. Its an overpriced hotel for what we got. Neither of the restaurants were open, the spa wasnt open, and the bar was closed. The rooms had cheap mattresses with old covers, towels were almost see-though and small, the TV was a glorified computer monitor that we could never figure out, and the kerosene heater in our room didnt work. We woke up freezing in the morning. Paying $250+ per room is unacceptable. I will say that the next morning the owner was very cheerful & helpful; however, that courtesy could not come close to compensating us for paying too much and having a bad experience.
3.1
star 4 emptystar 5 empty
May 2015
The hotel was overpriced; hotel fees were almost as much as the room. The accommodations were not as listed on the website. There was only 1 person working the entire time we were there. The hotel was in disarray due to construction/renovation/neglect. Our family and our friends felt deceived by what we got. Perhaps the booking agency needs to update hotel info more often. Ive never been disappointed w/ my online bookings until this trip. Wed like to see the booking agent make amends for this disaster.
3.1
star 4 emptystar 5 empty
Apr 2015
What was on Hotels.com was not actually what we got. The picture of the hotel was nothing compared to what it actually looked like and we spend over an hour looking for it. There was A LOT of, I believe, renovation going on. The hotel info on your site said there were 2 restaurants (they were both closed) and free we-fi in rooms (there was not). The hotel was cold, even in the lobby & hallways. There were kerosene heaters in the rooms but ours didn't work and we woke up to 11°C (52°F). We appeared to be the only ones staying in the hotel but were put on the 4th floor. The price of $170 USD was a bit steep but the additional hotel charges of $102 USD totaling $272 USD for this room was astronomical and so overpriced for what we got. I've booked w/ Hotels.com on many occasions and have always been happy w/ the accommodations. This was my absolute worst hotel experience I've ever had!! Honestly, I think Hotels.com should give me (and our friends who came with us) a free night's lodging. It was so bad we all laughed & joked about it reminding us of the hotel in The Shining; kid you not. I'm a bit hesitant to book again through Hotels.com, especially if they don't make this right.
3.1
star 4 emptystar 5 empty
Apr 2015
What was on Hotels.com was not actually what we got. The picture of the hotel was nothing compared to what it actually looked like and we spend over an hour looking for it. There was A LOT of, I believe, renovation going on. The hotel info on your site said there were 2 restaurants (they were both closed) and free we-fi in rooms (there was not). The hotel was cold, even in the lobby & hallways. There were kerosene heaters in the rooms but ours didnt work and we woke up to 11°C (52°F). We appeared to be the only ones staying in the hotel but were put on the 4th floor. The price of $170 USD was a bit steep but the additional hotel charges of $102 USD totaling $272 USD for this room was astronomical and so overpriced for what we got. Ive booked w/ Hotels.com on many occasions and have always been happy w/ the accommodations. This was my absolute worst hotel experience Ive ever had!! Honestly, I think Hotels.com should give me (and our friends who came with us) a free nights lodging. It was so bad we all laughed & joked about it reminding us of the hotel in The Shining; kid you not. Im a bit hesitant to book again through Hotels.com, especially if they dont make this right.
3.1
star 4 emptystar 5 empty
Feb 2015
This hotel was great! The service the two men running it provided was incomparable!! Their hotel shuttle was incredibly convenient, their location was quiet and removed from the noisy parts of Hakuba village and it was a nice place to relax at night. The only down side was the beds were a tad worn out, which we didn't notice after a full day of skiing anyhow. These guys make every effort to ensure you have a wonderful stay with them, and they succeed.

FAQs

How much does this hotel cost compared to others in Hakuba?

The average price for a rental in Hakuba is £206 per night. This rental is £63 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Keyaki no Ki. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Keyaki no Ki pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Keyaki no Ki?

We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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