Hanoi Bonsella Hotel

Junior Suite, 1 Queen Bed, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Free toiletries, hair dryer, slippers, bidet

Junior Suite, 1 Queen Bed, Non Smoking, City View | Bathroom | Free toiletries, hair dryer, slippers, bidet

4.8

Outstanding(369 Reviews)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

About this hotel

Art Deco Hanoi hotel connected to a shopping center, steps from Hoan Kiem Lake
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hanoi Bonsella Hotel offers 24 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.8 mi

Vietnam Museum of Ethnology

5.5 mi

My Dinh National Stadium

9 mi

Hanoi Old Quarter

0.4 mi

Available Rooms

Executive Suite, Non Smoking, City View

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 Queen Bed, Non Smoking, City View

1 Queen • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Suite, Non Smoking, City View

1 Queen • 1 Single • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premier Room, 1 King Bed, Non Smoking, City View

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Non Smoking, City View

1 King • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Hanoi Bonsella Hotel

££££

4.8

Outstanding(369 Reviews)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.8 mi

Vietnam Museum of Ethnology

5.5 mi

My Dinh National Stadium

9 mi

Hanoi Old Quarter

0.4 mi

Available Rooms

Executive Suite, Non Smoking, City View

1 King • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 Queen Bed, Non Smoking, City View

1 Queen • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Suite, Non Smoking, City View

1 Queen • 1 Single • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premier Room, 1 King Bed, Non Smoking, City View

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Non Smoking, City View

1 King • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.8

Outstanding(369 Reviews)

2.0

Oct 2024

The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.

5.0

May 2024

Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.

0.5

May 2024

It’s the worst experience I’ve ever had in my almost 40 years of travelling. The water bottles no matter big or small need to pay(not what they told us when we checked in) and I feel cheated and humiliated when they told us we’d destroyed the opening ( not really opened) a bottle of wine which no label on it. I didn’t even see where it was and my husband told me it was on the top of the shelf. I strongly suggest hotels.com evaluate the hotel because I don’t want other guests be cheated or wrong finger pointed as I had been.

5.0

Mar 2024

An excellent hotel in all ways. Excellent staff. Highly recommended

4.0

Oct 2023

Nice area, lots of food and massages a minute away!

5.0

Jan 2023

Fantastic location, friendly, knowledgeable and helpful staff. Lovely room.

4.0

Nov 2022

Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.

5.0

Aug 2022

Good service Good location

3.0

Jul 2022

Good location but not so well maintained

5.0

Jun 2022

Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that.

5.0

May 2022

The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella.

5.0

Mar 2020

The staff was amazing! The breakfast was the best we had while visiting Vietnam (we traveled from north to the southern most tip) . It was on the top floor and we sat out on the balcony looking over the other buildings and lake. Quite lovely! The rooms were nice and had air conditioning. It was located in walking distance to most things. Great shopping. We also did an amazing tour/bike/boat of Nin Bin - we were taken on the river to see the amazing lime Stone Mountain formations and then biked all over and had lunch- it was a super fun event! (Instead of doing a boat trip of Halong Bay which I hear is very over crowed and polluted) - just a thought for those that don’t want to spend a lot time.

2.5

Feb 2020

Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.

5.0

Feb 2020

We loved our stay at the Hanoi Bonsella Hotel. The staff went above and beyond in all aspects of service. The room was new and clean. The location is perfect...close to everything...but on a quieter street. Every morning you can enjoy an incredible breakfast on the top floor with a view of the lake and city. My wife and eleven year old daughter agree with me that this was probably our favorite big city boutique hotel experience...ever. Thank you!

2.0

Feb 2020

position is very central and all employees are striving to give a high service level. Room was excellent. Pleasure being a guest. hotel recommendable

2.5

Jan 2020

wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.

4.0

Jan 2020

Good location, facilities were comfortable but minimal

2.5

Dec 2019

Wonderful staff and excellent services! Good location too!

2.5

Dec 2019

Good location. Friendly staff. Super good breakfast on both food and service.

2.5

Dec 2019

The room was well equipped with all essentials plus little gimmicks like ear plugs, petals of flower and a comprehensive directory on highly recommended eateries...Staff were their biggest assets - well trained , polite / helpful/cheerful !Location is par excellence !Sound insulation can be improved .

2.5

Dec 2019

Fantastic location!!! Close to all the action, great restaurants and hustle and bustle of old town. Very friendly helpful staff and delicious breakfast. Clean and well maintained. Highly recommended.

2.5

Nov 2019

Nice room. clean. comfort. warm staff.excellent service....

2.5

Nov 2019

The staff were very helpful. They had a great attitude and were available throughout the entire trip. Definitely recommend a stay at this hotel!

2.5

Nov 2019

Really close to downtown (Hoan Kiem Lake), staffs were so nice.

2.5

Oct 2019

From check in to checkout 6 days later the service was beyond my expectations. The room was good, clean and quiet. Location was the best. Elevator was quick. Breakfast buffet and made to order with staff always ready to assist. Front desk was ready to help with answers to my never ending questions. Booking an excursion with staff was simple and used a good tour organization. When we departed early for a personal excursion of our own, the staff prepared a bag of breakfast to go which was an excellent start to our journey. I would like to give a shoutout to Jason and Kate for their professionalism, assistance and sincerity. We will definitely be a repeat customer. Cheers.

2.5

Oct 2019

Perfect location, great room but the thing that made it stand out was all the staff, from the cleaner to receptionist were very friendly and this is my go to hotel when visiting Hanoi

2.0

Oct 2019

Staff is superb. Good breakfast. Slightly noisy location, of course you are in the middle of a city

2.5

Oct 2019

This is a small boutique hotel, very comfortable and with amazing staff. It you want to stay where things are happening, this is the place. All staff was very, very attentive. Just to give an example: My wife needed soy milk with the coffee. Well, soy milk is not popular in Vietnam, and they did not have it on the buffet. However, Ha (yes, her name is Ha), figure out what it was and had someone go and buy some soy milk right away and had it just in time. Jenny at the front desk actually booked all the transportation to/from airport and even the HaLong by cruise, even for transportation to/from another hotel when I first arrive. Jason, the manager is also very active and anticipating our needs all the time. We noticed that generally speaking staff service is very personal in Vietnam and other Asian countries. Makes me wish that American hotels would consider more than just making an effort to give their change in brand new bills as a standard of service quality.

2.5

Sep 2019

Great hotel on a quieter street in the old part of the city. Excellent staff and attention to detail.

2.5

Sep 2019

Location is very good for eating and sightseeing around. And hotel provide a restaurant list for reference.

2.5

Sep 2019

The staff made us feel special from beginning to end. Jenny, Kate and Helen at the front desk were just wonderful. The young lady at breakfast was great too.

2.5

Jul 2019

Location and service were superb for the price. Will stay again.

2.5

Jun 2019

Wonderful service, breakfast is delicious, everybody is so friendly and helpful

1.3

Jun 2019

Wonderful hotel with good quiet location, big room & extremely friendly staff ready to help-out with any requests. The buffet breakfast was also good with sufficient menu for full-time Vegetarians like us. Would highly recommend this hotel as it is within walking distance to the Hoan Kiem Lake, shopping streets & plentiful of F&B outlets.

1.3

May 2019

Nice staffs! Good location! Clean!

2.5

Nov 2018

Everything is top notch at this hotel. Great breakfast also.

2.5

Nov 2018

nice hotel in the old quarters. less than 5min walk to the hoan kiem lake and abt 5min walk to the water puppet show theatre. very friendly staff and good service. stayed in both junior suite and family room. prefer the family room as it is less noisy at night. the staff almost made a mistake and asked me to make payment for an extra bed for the junior suite even though i have already made payment for 3 pax through expedia. the issue was quickly resolved by the manager.

2.5

Jul 2018

Ideally situated in the old Quarter, a few mn from the Lake and the quaint cathedral area. Nicest and most welcoming staff, excellent breakfast and very comfortable rooms and beds.

2.0

Jul 2018

Location is close to weekend market and good eateries are nearby. Staff are helpful, cheerful anf friendly all round like Sophia of front desk, the guys too, sorry can’t remember the names and the 2 waitressing at breakfast, exceptional services. Bonsella is lucky to have good staffs. Overall, the room at 9 floor was good, fairly new, except one set back, the place is noisy and weekend noises from street and everywhere started ad early as 6 am. Otherwide the breakfast and friendly staffs made up for it.

2.0

Mar 2018

A pleasant welcome with excellent staff introducing the attractions and a list of eateries. We receive daily wonderful attention and I am so pleased with them that I would definitely go back to Bonsella if I’m returning to Hanoi. The unhappy part would only be that the irritating noise from the traffic, and someone using the loud speaker every morning that disrupts a peaceful sleep. other than that, the hotel and their staff had made our trip very enjoyable.

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is £31 per night. This rental is £36 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hanoi Bonsella Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hanoi Bonsella Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hanoi Bonsella Hotel?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and tv.

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4.8

Outstanding(3,067 Reviews)

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Hanoi Bonsella Hotel

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Executive Suite, Non Smoking, City View

Junior Suite, 1 Queen Bed, Non Smoking, City View

Family Suite, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View

Deluxe Room, Non Smoking, City View

Hanoi Bonsella Hotel

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Executive Suite, Non Smoking, City View

Junior Suite, 1 Queen Bed, Non Smoking, City View

Family Suite, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View

Deluxe Room, Non Smoking, City View

Reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hanoi Bonsella Hotel pet friendly?

What amenities are available at Hanoi Bonsella Hotel?

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