Splendid Hotel & Spa
Hotel in Hanoi
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel with a full-service spa, a short walk to Hoan Kiem Lake
Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Splendid Hotel & Spa offers 20 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Splendid Hotel & Spa offers 20 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Hanoi
Available Rooms
Deluxe Double Room
1 King • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room, Lake View
1 Double • 1 Single • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double Room
1 Queen • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 Double Bed
1 Double • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Double Room Single Use, 1 Queen Bed, Accessible
1 Queen • 194 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
2.5 / 5.0
I really enjoyed my 3 nights stay at Splendid Hotel & SPA. Location is awesome. It is literally 20m away from the lake (in the city center). I could see the lake as soon as come outside the hotel. Room was very spacious. My room had a queen bed + a large size twin bed. Beds were super comfortable. Room was very clean. Bathroom was very clean and hot water was always available. Girls (Hannah and Hoa - not sure I spelled her name correctly :) ) at the reception are super friendly and very helpful. The guy comes in the evening is also super nice. Hannah arranged Ha Long Bay luxury cruise for me and I think she got me the best deal :). I would highly recommend to book through the hotel because they follow through it. I also booked airport pick up and drop off at a very reasonable price. They send nice cars for airport pick up and drop off. It makes your experience hassles free. I would highly recommend that. I am definitely going to stay at this hotel next time I come to Hanoi and will use the services offered by them like airport pickups or drop off, booking tours etc.
0.5 / 5.0
I made a reservation 6 hours before arriving at the hotel. When we arrived we were told we didn’t have a room because someone was sick and their luggage was still in the room. When I made the reservation there were multiple rooms available. The hotel wanted to send us to a sister property but we refused.
2.5 / 5.0
The receptionist Ms. Kimmie did all the best things for us. The trip might not have been so delicate but eventually we enjoyed our day in Hanoi thanks to the hotel and Kimmie.
2.0 / 5.0
Located in the heart of the Old Quarter, and overall, it was a decent experience. The location is definitely one of its biggest strengths, with many restaurants, cafes, and cultural spots within walking distance. It's a convenient base for exploring the area.
However, the rooms were quite small, which made it a bit cramped, especially for longer stays. Additionally, there were a few minor service issues, like forgetting to bring fresh towels on a couple of occasions. While these were resolved after a request, it did affect the overall experience.
5.0 / 5.0
I stayed there for a few days. The room was clean and the staff had a good attitude. I especially appreciated Hieu's support when I checked out. Although most of the staff spoke English, there were also staff who could speak Japanese, so I think it was easier to communicate than at other hotels.
5.0 / 5.0
all good
4.0 / 5.0
The staff is amazing and very helpful. The rooms could use a little make over but overall clean and comfortable.
5.0 / 5.0
Professional & courteous staffs, clean room, as described in listings.
5.0 / 5.0
The staff was friendly and very accommodating.
This place is smack dab in the middle of everything, within walking distance to many places.
I would highly recommend anyone to stay here.
2.0 / 5.0
Good location and clean room. We love the front desk lady; she is friendly and helpful. I definitely like to recommend this place to others for a value stay
4.0 / 5.0
This is excellent hotel for visiting Hanoi. Tons of great restaurants and Hoàn Kiếm Lake , night market and BRG mart nearby and just 1-5 minutes walking distance.
The staff is so nice and helpful especially Hannah Le. After I booked my hotel, she has already contacted with me through WhatsApp and provided a lot of information about hotel services and local travel program. Her excellent services making my trip so easily and safely. Next time if I visit Hanoi again, I will stay within Splendid for sure.
2.5 / 5.0
Hotel is only a few steps away from Hoan Kiem lake and perfectly located for exploring the old quarter of Hanoi and surrounding area. Rooms are small but comfortable and has everything you need. The service from the staff was excellent, and a special thanks to Hanna at the front desk who was outstanding from check-in and throughout our stay.
5.0 / 5.0
The hotel is in a perfect location, few steps away from everything. Staff is super friendly and helpful
5.0 / 5.0
Fantastic location, friendly staff & clean. Had everything I needed and close by lots of great dining options. Highly recommend
5.0 / 5.0
We had a great time staying at the Splendid Hotel. It's not a 5 star hotel but it's very clean and close to everything. I found the rooms a little small. Hanna is a great source of information and made our stay so enjoyable. She's outgoing and very fun to talk to. If you need something she will make it happen. Cheers to all the staff
1.0 / 5.0
It's a beat up, fly infested, dirty cage. No kidding, I'm pissed that I booked this. Flies everywhere!
5.0 / 5.0
I enjoyed my stay at this property and I felt it was a great value considering the convenience of the location. The staff was very helpful whenever I needed anything or when I had questions. I recommend Splendid Hotel and Spa to anyone who is planning a trip to Hanoi.
4.0 / 5.0
The room was neat and clean but a bit small, especially given the price. The location was ideal. The staff was extremely helpful in making dinner reservations, setting up tours, and arranging airport transfers.
4.0 / 5.0
The property is in a good location. The staff particularly Hannah, Kevin and the young guy who is in the night shift were really very helpful and accommodating.
The staff went an extra mile to help us.
2.5 / 5.0
Perfect location. Staff was super friendly and attentive. The room was comfortable.
5.0 / 5.0
the staff were very attentive, the room is spacious, very clean, and quiet, thanks for a wonderful experience,
2.5 / 5.0
Very pleasant stay in the quaint Old Quarter of Hanoi. Staff were very pleasant and helpful
3.0 / 5.0
The location is good in a small hotel. It's a pity that I was worried about the noise until midnight and I couldn't use the hot water shower. The staff was friendly!
2.0 / 5.0
.The room to small
2.5 / 5.0
We stayed 8 days in total at Splendid Hotel Hannah was amazing organised a 3 day tour of Sapa and a 3day cruise of Halong Bay plus all the transfers from the moment we landed in Hanoi and back to the airport to leave including transfers To Nimh binh at a very reasonable cost. The hotel was OK the location was fantastic We easily walked to all the all the major attractions. All in all a great holiday and will definitely return to the Splendid Hotel
5.0 / 5.0
The hotel was great as always and super convenient to all the action, but quiet inside. But the front desk staff, particularly Hannah, is the BEST!! Second time here and will be back.
2.5 / 5.0
Very nice clean bright hotel close to the lake. Centrally located and easy to get around with lots of shops & restaurants near by.
Both Kevin & Hannah made my stay extra special with their attentive care
2.5 / 5.0
Felt very comfortable in this hotel. It’s close to all attractions in Hanoi and the hotel is clean and bright inside the room.
Special shout out to Kevin & Hannah who made me feel very welcome and spent a lot of their time making me feel comfortable.
2.5 / 5.0
Got off to a bad start when we arived all locked up and shutters down however rang the door bell and all was sorted very quickly had our resivations at first but all was good in the end
States breakfast included but no restaurant?? Which we fiund confusing did not spoil our stay as the staff where brillient and so helpfull
2.5 / 5.0
Overall stay was excellent with extremely friendly hostess Hanh. We felt well taken care of while staying there.
5.0 / 5.0
Kevin was extremely helpful and booked a trip to Halong Bay. The location is smack dab in the Old Quarter and easy to get to sites. Walking distance to Water Puppet Theater. Extremely busy with motorbikes in surrounding streets Really enjoyed and would go back!
5.0 / 5.0
Very well located, excellent value for money
1.0 / 5.0
3 stars reviews and pictures are not true on website. Narrow alley is the check in counter. Room card having problem open door, dirty room, a/c having problem need fan to help out, comforter cover has blood and oil stains, rain shower spray water to ceiling, safe not bolted down and compressed fire extinguisher standing on floor should be mounted for safety. Honest opinion this is a terrible hotel.
5.0 / 5.0
N/A
5.0 / 5.0
We stayed at the Splendid Hotel and Spa for 10 days in Aug 2023.
The hotel itself was nice - we had a large room that came with all necessary amenities such as free bottled water every day. The room was very clean and comfortable - and was equipped with both air con and a fan! The location of the hotel is perfect - only a few minutes from the lake and less than a 30 minute walk from nearly every single tourist destination in Hanoi!
However, what makes this hotel outstanding is its staff. Ms Hannah was an amazing host - she helped us book two separate trips during our time here, checking which days were best for weather and finding us good prices. Everything was arranged for us - all we had to do was show up. She even told the tour company in advance about my food allergy, making the whole journey stress free. She also helped us with transport to and from the airport, as well as with laundry services. The rest of the staff (unfortunately I don’t know their names!) are equally as lovely - you are always greeted with a smile and they are willing to go the extra mile to help.
I strongly recommend this hotel - mainly for its amazing staff!
5.0 / 5.0
The hotel is ok but the staff was fantastic, super helpful and nice. They went overboard to make me feel at home.
5.0 / 5.0
Very clean and service was great.
4.0 / 5.0
The hotel is clean and accessible to food. I really like the front desk staff. Shout out to Hanna. She is really nice and helpful. The only thing the needs to improve is the air conditioner,should give extra small towels and should give large bottle of water.
2.0 / 5.0
The staff was super friendly and helpful. Unfortunately , The ac is not working properly and the bathroom has bug on the sink.
3.0 / 5.0
Great location. Room was okay and enough as we only needed it for one night. Pretty old and run down though. Only two towels in the room and no extra toilet paper. The staff at reception made up for it all though as they were incredibly friendly, kind and helpful! It was a breeze to have them arrange a car for us to get to the airport that arrived exactly on time to pick us up.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is £31 per night. This rental is £29 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Splendid Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Splendid Hotel & Spa. Enjoy the water!
Is Splendid Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Splendid Hotel & Spa?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
Explore similar vacation rentals in Hanoi
Explore all rentals in HanoiHanoi travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu