Townhouse @ Newlands Street Stoke

Private kitchen
Double Room, Shared Bathroom | Private kitchen
Private kitchen
Double Room, Shared Bathroom | Miscellaneous
Double Room, Shared Bathroom
4.0 / 10.0
Good(5 Ratings)

Bed and Breakfast in Stoke-on-Trent

3-Star Hotel

Reasons to book

Includes essentialsInternet / Wifi and more
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About this bed and breakfast

You'll find the convenience of weekly housekeeping available during your stay.

Amenities

Internet / Wifi

Map of Stoke-on-Trent

££££
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Ratings and reviews

4.0 / 10.0
Good(5 Ratings)
1.0 / 10.0
Aug 2021
Check-in was at 3pm. No details regarding check-in were sent prior to the check-in. I called many times seeking information but was told that the information would be provided to me at 3pm however no details were sent. @4pm l was still chasing for the details. At around 4:30pm thats when they decided to tell me that the place wasn't ready and the cleaners hadn't been around to clean. The most frustrating thing is that they could have apologised and gave me a heads up than for me to travel then having to wait. In addition l had a night shift in stoke and my plan was to check in at 3 then sleep for 2hours before going to work but this was not made possible for me. They decided to give me the keypad code after they told me the place wasn't ready. l waited an hour for the cleaners to show up. The place wasn't ready till after 6pm. l literally managed to change and go to work without sleeping after travelling the whole day. l never got any apologies or whatsoever, although l had informed them about me going to work. The day of the checkout l asked for late check out because on check in the property wasn't made available to me till 3hours later of the original time. Therefore l wanted 3 hours added to the checkout time. They ignored me my messages on whatsapp although they read them. Worst place ever!
0.5 / 10.0
Aug 2021
Check-in was at 3pm. No details regarding check-in were sent prior to the check-in. I called many times seeking information but was told that the information would be provided to me at 3pm however no details were sent. @4pm l was still chasing for the details. At around 4:30pm thats when they decided to tell me that the place wasn't ready and the cleaners hadn't been around to clean. The most frustrating thing is that they could have apologised and gave me a heads up than for me to travel then having to wait. In addition l had a night shift in stoke and my plan was to check in at 3 then sleep for 2hours before going to work but this was not made possible for me. They decided to give me the keypad code after they told me the place wasn't ready. l waited an hour for the cleaners to show up. The place wasn't ready till after 6pm. l literally managed to change and go to work without sleeping after travelling the whole day. l never got any apologies or whatsoever, although l had informed them about me going to work. The day of the checkout l asked for late check out because on check in the property wasn't made available to me till 3hours later of the original time. Therefore l wanted 3 hours added to the checkout time. They ignored me my messages on whatsapp although they read them. Worst place ever!
4.0 / 10.0
Mar 2019
In shower cold water doesn’t work and I reported couple of time but no one fix it
3.0 / 10.0
Mar 2019
I liked that the property was clean, and centralized to most places in Stoke-on-Trent. I didn't like the check in procedure as there is no one there to give you guidance as to the location of the keys to open the front door to get into the property. Its a so called "self check-in" procedure with a little key box on the outside which makes it very unsafe for the guest who may be new to the area, to be standing outside the property with their luggage fondling with these keys to get inside. It also pose a threat to uninvited or unscheduled guest as I was faced with an incident whereby someone was staying at the property who was not a registered guest which resulted in the involvement of the Police.
6.0 / 10.0
Mar 2019
I liked that the property was clean, and centralized to most places in Stoke-on-Trent. I didn't like the check in procedure as there is no one there to give you guidance as to the location of the keys to open the front door to get into the property. Its a so called "self check-in" procedure with a little key box on the outside which makes it very unsafe for the guest who may be new to the area, to be standing outside the property with their luggage fondling with these keys to get inside. It also pose a threat to uninvited or unscheduled guest as I was faced with an incident whereby someone was staying at the property who was not a registered guest which resulted in the involvement of the Police.

FAQs

How much does this bed and breakfast cost compared to others in Stoke-on-Trent?

The average price for a rental in Stoke-on-Trent is £64 per night. This rental is £36 less expensive than the average.

Is parking included with this bed and breakfast?

Parking is not specified as an available amenity at Townhouse @ Newlands Street Stoke. For more information, we encourage you to contact the property about where to park.

Is there a pool at this bed and breakfast?

We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.

Is Townhouse @ Newlands Street Stoke pet friendly?

Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Townhouse @ Newlands Street Stoke?

We found 1 amenities for this rental. This includes , and internet / wifi.

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