The Donatello
Hotel in San Francisco, CA
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with a full-service spa, near Oracle Park
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
The Donatello offers 94 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a sauna and a fitness center.
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
The Donatello offers 94 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of San Francisco, CA
Available Rooms
Studio Suite, 1 King Bed with Sofa bed, Kitchenette
1 King • 1 Sofa • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.0
We enjoyed our stay at The Donatello, it was very centrally located so we were able to get around and see all the sights with cable car just a short walk away as well as Union Square and Japantown.
We had a car so used their valet parking which was excellent, everyone we encountered on our stay were amazing and could not have been more helpful to us.
The only downside was the noise outside with a few protests starting early in the morning as well as homeless people screaming throughout the night. The hotel can’t do anything about this so I recommend bringing some ear plugs or something.
Overall a very good stay and would recommend.
10.0
Absolutely fantastic experience! Our room was ready 3 hours early and we were allowed to check in. The staff was so helpful and attentive. We loved the large room, beautiful bathroom, and the 1500 club on the top floor was simply outstanding, with hreat views and a beautiful place to relax. Had dinner at the restaurant with live Jazz, enjoyed the jacuzzi, and the all-day hot beverages was such a treat! The location was so convenient, walkable to lots of locations, shopping, yransit, cable-cars. Will definitely stay again!
4.0
Good location, nice and helpful staff but been without Internet for three days wasn’t very good.
5.0
Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
10.0
Very nice place for a few days in SF
6.0
Nice building. In downtown San Fransisco. At walking distance from peers and fashion stores.
10.0
The room was very confortable, clean and nice.
10.0
Loved it
8.0
It's OK, excellent location, but a lot of homeless nearby
10.0
Great place.
10.0
Parking fee is reasonable for SF. What we didn’t like is the check out time of 10 am. I have stayed at many hotels but have never been to a hotel with a check out of 10 am. I don’t think that is normal.
10.0
The property itself is wonderful. Excellent staff, rooms are great, facilities were clean.
8.0
This was a great place to stay! It was very close to the city transportation and shopping. At night, the area to the south was a bit sketchy but in order to enter the hotel at night, you have to scan your key card so that made us feel way better. The room was very large and clean! Definitely would love to stay here again in the future!
10.0
Nice stay
8.0
Clean, convenient, GREAT STAFF, accommodating.
6.0
Until my final morning, I would have given the Donatello five stars in every regard, hands down. That changed.
The problem I encountered was at check-out. They have a 10am check-out time, which is a little early, but definitely not ridiculous. However, many might expect it to be the more standard 11am, as I did. I would suggest they explicitly let guests know, verbally, about the check-out time upon check-in.
I did realize early that morning that check-out was 10am. I packed, made a pretty quick trip to their fitness center, and returned to my room no later than 9:50, just enough time to take a quick shower and zip my suitcase. I was already locked out of my room at 9:50: my key card no longer worked. So I had to go down to the lobby, where I was met by attitude and noticeably curt behavior from a previously friendly desk attendant. She had to make a a new room key. I made it back to my room by 9:58, trying my best to hurry. (Of course, it still was before check-out time). At 10:02, housekeeping knocked on my door to get in, even though I had the "do not disturb" marker on the door.
In the end I checked out by 10:15. A 15 minute grace period doesn't seem unreasonable. Of course, I would have checked out just on time had I not been locked out of my room.
It was a stressful process and I must say left a bad taste in my mouth. Despire it being a really good stay until then, it was enough to make me not wish to stay there on my next trip to San Francisco.
10.0
Very safe and clean.
10.0
Great value and price. Very comfortable room and the staff was very helpful and friendly. Loved the restaurant.
5.0
Fantastic hotel. Big rooms. I stay in Union Square a lot and this is one of the best places I've stayed.
10.0
The property was great: very clean, safe, and lots of old character with modern conveniences. Parking was a little expensive per day, but did feel like the safest option. Our only real problem was the noise at night! This hotel is right downtown, so you will likely hear sirens, karaoke, saxophones, yelling/screaming, loud motors, racing cars and even some basic home construction. The only way I can recommend this hotel is if you come equipped with good earplugs.
5.0
Great location, clean, friendly staff, comfortable suites
8.0
Sirens heard easily at night that kept waking me up. The restaurant staff was very friendly and accommodating. Would be nice if the hotel had some kid friendly food options. My 17 year old even had a hard time picking from the menu. Definitely a more upscale restaurant. I found it delicious however.
8.0
The Donatello was beautiful and the property was pretty. The staff was very pleasant. One thing I did NOT like was having to listen to the spiel about time-share and feeling pressured to participate.
10.0
high quality hotel with friendly staff and convenient location
10.0
The hotel was great. The citys homeless population is out of control.
6.0
The first room we were offered stank of stale smoke! After complaining we were offered another room next door, which was fine. Rooms were large and a very comfy bed.
The desk staff were fine, but one of the Door men was about as miserable as you can get! Sandra, the concierge was wonderful, helpful and friendly.
the roof top area is OK, but think they should replenish the coffee pots more regularly, tasted stale. The sauna and jacuzzi areas were nice and well stocked.
Our first night we turned right out of the hotel and in 5 minutes were in the middle of homeless land, full of druggies and gangs of very intimidating people. I wish we had been warned of this by the hotel, it was pretty scary! But turn left or go straight over towards Union Square and its a different world!
8.0
Had a nice stay.
8.0
While this hotel is not in the greatest area with several transits and drug use, the hotel itself was lovely. Very clean, quick and efficient service.
4.0
Our room was on the street and it was LOUD. We heard clashing of bottles, trash truck, etc. The elevators were broken and we have a disable person in our group. This was most inconvenient and should not have happened. Very disappointed.
10.0
Very nice, the restaurant has delicious food!
5.0
Brilliantly located hotel, large room with a proper desk and very comfortable bed. Kitchenette was excellent with a Coffee machine plus coffee, microwave, fridge cleaning equipment. Brilliant bathroom with space for your stuff, with a proper mirror a vanity mirror. Stayed on the ninth floor and it was nice and quiet but as our heating was broken, it was bloody freezing. We had access to the Club lounge on the top floor and it was absolutely fantastic.
10.0
This was our first time staying at the Donatello and we were very impressed and the staff were all very friendly and helpful. The room was spacious and had everything we needed. The location was ideal with lots of restaurants nearby. We took advantage of the complimentary coffee, tea and hot chocolate on the top floor and used the games room several times during our stay. We would definitely stay again.
10.0
Yes
10.0
Great little hotel centrally located near union square. Lots of great food options and transportation nearby.
10.0
a nice hotel in the city close to restaurants and shopping and also Bart. Rooms have kitchenettes which is nice.
10.0
Great location and amenities
4.0
Ended up with a corner room - very spacious, but the additional windows meant it was very loud. There were odd loud banging noises coming from the street nearby around midnight/1 am both nights I was there — I ended up downloading a white noise machine to be able to fall asleep. The bed was mostly comfy, just mildly firmer than what I prefer.
Was able to catch some of the live jazz Sunday night at the restaurant- it was wonderful! The valet parking was very convenient and rates were on par with the surrounding hotels.
10.0
Everyone very friendly
10.0
Beautiful hotel. Has somewhat of old san fransisco charm. Staff is absolutely amazing. Alexendria at the reception was very helpful and professional. Carlos was also very kind and helpful. The rooftop club has Beautiful views and its a wonderful space to relax with complimentary tea, coffee, and hot chocolate. The location is very central. We thoroughly enjoyed our stay.
10.0
Friendly staff, clean room, comfy bed, very good location. I would recommend to everyone.
FAQs
How much does this hotel cost compared to others in San Francisco?
The average price for a rental in San Francisco is £164 per night. This rental is £243 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Donatello. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Donatello pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Donatello?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and hot tub or spa.
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