The Donatello
Hotel in San Francisco, CA
2 guests
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a full-service spa, near Oracle Park
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
The Donatello offers 94 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a sauna and a fitness center.
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
The Donatello offers 94 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of San Francisco, CA
Available Rooms
Studio Suite, 1 King Bed with Sofa bed, Kitchenette
Beds not specified • 398 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
4.0 / 10.0
We enjoyed our stay at The Donatello, it was very centrally located so we were able to get around and see all the sights with cable car just a short walk away as well as Union Square and Japantown.
We had a car so used their valet parking which was excellent, everyone we encountered on our stay were amazing and could not have been more helpful to us.
The only downside was the noise outside with a few protests starting early in the morning as well as homeless people screaming throughout the night. The hotel can’t do anything about this so I recommend bringing some ear plugs or something.
Overall a very good stay and would recommend.
10.0 / 10.0
Absolutely fantastic experience! Our room was ready 3 hours early and we were allowed to check in. The staff was so helpful and attentive. We loved the large room, beautiful bathroom, and the 1500 club on the top floor was simply outstanding, with hreat views and a beautiful place to relax. Had dinner at the restaurant with live Jazz, enjoyed the jacuzzi, and the all-day hot beverages was such a treat! The location was so convenient, walkable to lots of locations, shopping, yransit, cable-cars. Will definitely stay again!
4.0 / 10.0
Good location, nice and helpful staff but been without Internet for three days wasn’t very good.
4.0 / 10.0
Good location, nice and helpful staff but been without Internet for three days wasn’t very good.
5.0 / 10.0
Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
5.0 / 10.0
Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
10.0 / 10.0
Very nice place for a few days in SF
10.0 / 10.0
Very nice place for a few days in SF
6.0 / 10.0
Nice building. In downtown San Fransisco. At walking distance from peers and fashion stores.
6.0 / 10.0
Nice building. In downtown San Fransisco. At walking distance from peers and fashion stores.
10.0 / 10.0
The room was very confortable, clean and nice.
10.0 / 10.0
Loved it
10.0 / 10.0
Loved it
8.0 / 10.0
It's OK, excellent location, but a lot of homeless nearby
8.0 / 10.0
It's OK, excellent location, but a lot of homeless nearby
10.0 / 10.0
Great place.
10.0 / 10.0
Great place.
10.0 / 10.0
Parking fee is reasonable for SF. What we didn’t like is the check out time of 10 am. I have stayed at many hotels but have never been to a hotel with a check out of 10 am. I don’t think that is normal.
10.0 / 10.0
Parking fee is reasonable for SF. What we didn’t like is the check out time of 10 am. I have stayed at many hotels but have never been to a hotel with a check out of 10 am. I don’t think that is normal.
10.0 / 10.0
The property itself is wonderful. Excellent staff, rooms are great, facilities were clean.
10.0 / 10.0
The property itself is wonderful. Excellent staff, rooms are great, facilities were clean.
8.0 / 10.0
This was a great place to stay! It was very close to the city transportation and shopping. At night, the area to the south was a bit sketchy but in order to enter the hotel at night, you have to scan your key card so that made us feel way better. The room was very large and clean! Definitely would love to stay here again in the future!
8.0 / 10.0
This was a great place to stay! It was very close to the city transportation and shopping. At night, the area to the south was a bit sketchy but in order to enter the hotel at night, you have to scan your key card so that made us feel way better. The room was very large and clean! Definitely would love to stay here again in the future!
10.0 / 10.0
Nice stay
10.0 / 10.0
Nice stay
8.0 / 10.0
Clean, convenient, GREAT STAFF, accommodating.
8.0 / 10.0
Clean, convenient, GREAT STAFF, accommodating.
6.0 / 10.0
Until my final morning, I would have given the Donatello five stars in every regard, hands down. That changed.
The problem I encountered was at check-out. They have a 10am check-out time, which is a little early, but definitely not ridiculous. However, many might expect it to be the more standard 11am, as I did. I would suggest they explicitly let guests know, verbally, about the check-out time upon check-in.
I did realize early that morning that check-out was 10am. I packed, made a pretty quick trip to their fitness center, and returned to my room no later than 9:50, just enough time to take a quick shower and zip my suitcase. I was already locked out of my room at 9:50: my key card no longer worked. So I had to go down to the lobby, where I was met by attitude and noticeably curt behavior from a previously friendly desk attendant. She had to make a a new room key. I made it back to my room by 9:58, trying my best to hurry. (Of course, it still was before check-out time). At 10:02, housekeeping knocked on my door to get in, even though I had the "do not disturb" marker on the door.
In the end I checked out by 10:15. A 15 minute grace period doesn't seem unreasonable. Of course, I would have checked out just on time had I not been locked out of my room.
It was a stressful process and I must say left a bad taste in my mouth. Despire it being a really good stay until then, it was enough to make me not wish to stay there on my next trip to San Francisco.
6.0 / 10.0
Until my final morning, I would have given the Donatello five stars in every regard, hands down. That changed.
The problem I encountered was at check-out. They have a 10am check-out time, which is a little early, but definitely not ridiculous. However, many might expect it to be the more standard 11am, as I did. I would suggest they explicitly let guests know, verbally, about the check-out time upon check-in.
I did realize early that morning that check-out was 10am. I packed, made a pretty quick trip to their fitness center, and returned to my room no later than 9:50, just enough time to take a quick shower and zip my suitcase. I was already locked out of my room at 9:50: my key card no longer worked. So I had to go down to the lobby, where I was met by attitude and noticeably curt behavior from a previously friendly desk attendant. She had to make a a new room key. I made it back to my room by 9:58, trying my best to hurry. (Of course, it still was before check-out time). At 10:02, housekeeping knocked on my door to get in, even though I had the "do not disturb" marker on the door.
In the end I checked out by 10:15. A 15 minute grace period doesn't seem unreasonable. Of course, I would have checked out just on time had I not been locked out of my room.
It was a stressful process and I must say left a bad taste in my mouth. Despire it being a really good stay until then, it was enough to make me not wish to stay there on my next trip to San Francisco.
10.0 / 10.0
Very safe and clean.
10.0 / 10.0
Very safe and clean.
10.0 / 10.0
Great value and price. Very comfortable room and the staff was very helpful and friendly. Loved the restaurant.
10.0 / 10.0
Great value and price. Very comfortable room and the staff was very helpful and friendly. Loved the restaurant.
5.0 / 10.0
Fantastic hotel. Big rooms. I stay in Union Square a lot and this is one of the best places I've stayed.
5.0 / 10.0
Fantastic hotel. Big rooms. I stay in Union Square a lot and this is one of the best places I've stayed.
10.0 / 10.0
The property was great: very clean, safe, and lots of old character with modern conveniences. Parking was a little expensive per day, but did feel like the safest option. Our only real problem was the noise at night! This hotel is right downtown, so you will likely hear sirens, karaoke, saxophones, yelling/screaming, loud motors, racing cars and even some basic home construction. The only way I can recommend this hotel is if you come equipped with good earplugs.
10.0 / 10.0
The property was great: very clean, safe, and lots of old character with modern conveniences. Parking was a little expensive per day, but did feel like the safest option. Our only real problem was the noise at night! This hotel is right downtown, so you will likely hear sirens, karaoke, saxophones, yelling/screaming, loud motors, racing cars and even some basic home construction. The only way I can recommend this hotel is if you come equipped with good earplugs.
8.0 / 10.0
Sirens heard easily at night that kept waking me up. The restaurant staff was very friendly and accommodating. Would be nice if the hotel had some kid friendly food options. My 17 year old even had a hard time picking from the menu. Definitely a more upscale restaurant. I found it delicious however.
8.0 / 10.0
Sirens heard easily at night that kept waking me up. The restaurant staff was very friendly and accommodating. Would be nice if the hotel had some kid friendly food options. My 17 year old even had a hard time picking from the menu. Definitely a more upscale restaurant. I found it delicious however.
5.0 / 10.0
Great location, clean, friendly staff, comfortable suites
FAQs
How much does this hotel cost compared to others in San Francisco?
The average price for a rental in San Francisco is £164 per night. This rental is £243 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Donatello. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Donatello pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Donatello?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and hot tub or spa.
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