L7 WEST LAKE HANOI By LOTTE
4.3
Excellent(141 Reviews)Hotel in Laos
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
L7 WEST LAKE HANOI By LOTTE has a shared lounge, terrace, a restaurant and bar in Hanoi. With free WiFi, this 5-star hotel offers a kids' club and room service. The property features a year-round outdoor pool, fitness centre, sauna and garden.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Laos
Available Rooms
1 Queen • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Queen • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(141 Reviews)100% verified reviews
4.3
Service
The four pillows in the room are all stinky.
4.3
Breakfast was good even though the spread was not a lot.
NA
4.3
Rất sạch sẽ ,
Phòng khách bé , bố trí không hợp lý
4.3
It is a pretty new and fancy hotel. The staff is kind and the rooms are great. They have a big gym, and sauna, and the bar on the top floor has a great view. The breakfast offers a lot of variety. The location is great as it is basically part of a big mall and you can access it from the hotel.
The bar was supper slow. I could only enjoy one drink in like 2 hours there. So, they can have a more organized and efficient system for that. You can't go from your floor to your friends' room on another floor using the elevator wich is quite boring but I guess for security reasons. They didn't have small face or hands towels, that was unexpected for me.
4.3
I recently had the pleasure of staying at L7 West Lake Hanoi, and I must say, it exceeded all my expectations. From the moment I stepped into the hotel, I was greeted with a warm welcome and a level of care that set the tone for the rest of my stay.
The employees at L7 West Lake Hanoi deserve special recognition for their exceptional service. From the front desk staff to the concierge and the housekeeping team, every interaction was marked by a genuine friendliness and a strong desire to ensure my comfort and satisfaction. They were always ready to assist, going above and beyond to accommodate my needs and preferences.
The facilities at L7 West Lake Hanoi are truly deserving of their 5-star rating. The hotel boasts a modern and stylish design that effortlessly blends elegance with comfort. The rooms are spacious, tastefully decorated, and equipped with state-of-the-art amenities that cater to every need. The plush bedding and high-quality linens provided a restful and rejuvenating sleep experience.
One of the highlights of my stay was the breathtaking view of West Lake from my room. The serene beauty of the lake, especially during sunrise and sunset, added an extra touch of tranquility to my stay. Additionally, the hotel's fitness center and spa facilities were top-notch, offering a range of wellness options to help guests unwind and rejuvenate.
The staff at L7 West Lake Hanoi consistently demonstrated a high level of professionalism and efficiency. From the moment I made a reservation until I checked out, their attention to detail and promptness in handling any requests or inquiries were truly commendable. They provided valuable recommendations for local attractions and dining options, ensuring that I experienced the best of what Hanoi had to offer.
The friendliness and effectiveness of the staff were truly exceptional. They treated me like a valued guest, and their genuine warmth and hospitality made me feel at home throughout my stay.
4.3
Location, if you want comfort choose another 5 star hotel. I've been to many 5 star hotel chains and this did not meet my expectations.
1. Beds are not really to a 5 star quality
2. It's mall room and sink is not in the bathroom it's outside near bed
3. One time parking , not suitable for events
4. Make me pay for a lost thing even though I keep repeating it was left beside the pool chair!
4.3
No
FAQs
How much does this hotel cost compared to others in Laos?
The average price for a rental in Laos is £31 per night. This rental is £2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at L7 WEST LAKE HANOI By LOTTE. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at L7 WEST LAKE HANOI By LOTTE. Enjoy the water!
Is L7 WEST LAKE HANOI By LOTTE pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at L7 WEST LAKE HANOI By LOTTE?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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