The Westin Copley Place, Boston
4.3
Excellent(938 Reviews)Hotel in Back Bay, MA
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Located in Boston's trendy Back Bay area and connected to the Copley Place Mall, this hotel offers luxury amenities and first-class accommodations. It is walking distance from Newbury Street which is filled with restaurants, shops and more.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Back Bay, MA
Available Rooms
Traditional Guest Room, Guest room, 1 King
1 King • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Traditional Guest Room, Guest room, 2 Queen
2 Queen • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Club Access Guest Room, Club lounge access, Guest room, 1 King
1 King • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Club Access Guest Room, Club lounge access, Guest room, 2 Queen
2 Queen • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Corner King Guest Room, Larger Guest room, 1 King, City view
1 King • 398 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(938 Reviews)
100% verified reviews4.3
Todos
Es caro
4.3
Great location and clean efficient hotel.
4.3
They lost our three panama hats when they brought up the luggage. I told Brendon at the front desk the next morning. He took all my information, but I haven’t heard from him. It’s almost impossible to get in touch with the front desk by phone. It’s been almost a month now. I am getting frustrated now, that’s why the bad rating. Can you help? Thank you Anne Gabriel
4.3
Ubicación
Cobro de $75 x early check in
4.3
観光しやすかった
特にない
4.3
La posizione
Poco.
Personale poco professionale a parte il reparto house keeping.
Abbiamo dovuto cambiare 3 stanze per un problema di muffa nel sistema dell'aria condizionata.
Colazione di pessima qualità, poca scelta, non più buffet. Abbiamo ordinato toast e waffle. I toast erano vecchi riscaldati, il waffle freddo...tutto servito dopo 40 min.
Mai più
4.3
The location, the Mall, the Room, the gym…
N/A
4.3
Beautiful building. Nice room and comfortable bed.
Only valet parking at $70 per day. Our bathroom fan didn’t work. Steamy bathroom.
4.3
Bon emplacement et literie confortable !
PDJ offert, belle attention
Pour le prix de la chambre nous avons retrouvé des cheveux dans la sdb !
Pas d’explication lors du Check in …
4.3
La limpieza y comodidad
4.3
Location, service, very clean, staff extremely friendly.
Parking is too expensive
4.3
The property itself was very close to shopping, restaurants, local train station and close to tourist attractions. Staff are very professional and answered. Any questions that needed answered. Oh and the beds, the beds are amazingly comfortable
As a solo traveller could not find a fault with the property
4.3
excellent location, convenient to everything. Staff are very responsive and friendly . Rooms are spacious, super clean sand very comfy . Would definitely stay there again!!!!!!
4.3
AC fan was working poorly. Shower fixture in my room was loose and coming off (room 3406). The locks were not working at all.
The remodel rooms are poorly remodeled.
4.3
Nice to have a safe in the room, refrigerator and free water. Liked the sofa also. We booked the hop on and hop off trolley through the hotel and that was convenient.
The breakfast was great for the weekend buffet but the regular breakfast food was terrible (taste) and expensive:(
4.3
Not much
Room was small
Toilet was clogged constantly
Long walk to get in and out
Not for the disabled
4.3
Great location, highly convenient. Spacious room with a view.
Wasn’t too thrilled with the beds, but that could be a personal preference. We didn’t like the 30 USD spending scheme added to the bill.
4.3
Bien situé et belle espace dans la chambre pour cinq ! Déjeuner excellent
La grandeur de la salle de bain et le divan lit pas très confortable
4.3
Its location is good, very convenient to visit the nearby places of interest.
The checkin experience in this hotel was so awful. Wait almost one hour after 4pm to get the room, even though we had stayed in the same hotel for 2 days before moving to a suite. The staff at the front desk seem very cold to the guests. I won't choose the hotel again.
4.3
Location is good
Outdated, all facilities do not correspond to Westin brand or the pictures presented.
Booking.com do not have good relationship with this hotel. Booking could not be confirmed, kids were not included in the breakfast etc. many issues.
4.3
The location was fantastic for everything in the back Bay Area. The beds were super comfortable and everything was very clean. We were there for the 4th of July fireworks and it was very convenient
That it didn’t have a pool
The wait for the elevators was long
4.3
Design of the room itself appeared nice
Very poor bathroom layout. Poor sound proofing of rooms.
4.3
Everything was clean. The friendly and helpful staff. Walking distance to all of our visited spots.
4.3
I booked a larger size Queen room. It was wonderfully furnished with an L-shaped sofa and windows on two sides, overlooking the Back Bay and Charles River. Shower was good with plenty of hot water -- no "Chinese water torture" here. Despite the hotel hosting two conferences, the hallways were quiet and I couldn't hear the traffic outside. The hotel also has a direct tunnel connection to the Copley Square Mall and Marriott Boston Copley Plaza hotel so plenty of opportunities for shopping and choice of restaurants.
I wish that the room had a proper bureau as I ended up having to store my clothing in the nightstand drawers. The floor was also engineered hardwood with no carpet -- steps echoed and I'm sure if there was a person below me, they would have heard them. I heard the ones above me.
4.3
The hotel, while in a good location has no charm whatsoever.
The room decor is lacking in every way. This is not much better than a Holiday Inn but costs 3 times as much.
4.3
地理位置十分优越
客房服务员很差的，小费也是放了
4.3
The beds and pillows are soooo comfortable.
The cost to park your car. You are a guest at the hotel you should get a discounted rate.
4.3
Location and room view
Facilities
4.3
very centrally located, particularly if you want to be close to back bay shopping + promenade + parks
it’s a mega hotel. very busy. I know it’s a holiday weekend, so maybe that’s why? also, only valet parking which is $70… pretty steep
4.3
The hotel is fabulous. Our rooms were warm. Although we were given a fan, it still did not reach the maximum level of comfort I would have expected for a high quality hotel. Overall, everything was great except the temperature of the room. All the amenities of the hotel was great!
The hot hotel room.
4.3
Cleanliness of hotel room very nice
I checked in on Wed and asked if they had a room for Thur since I had called originally and they said yes for $588. When I arrived the front desk person was rude said they were sold out. I said I just went on line and I can get a room and she said she would talk to a manager and rudely took next person in line. I ended up getting a room for $900 on line booking.com.
4.3
Location and rooms were very nice
Charged a resort fee. A downtown hotel should not be charging a resort fee. Just add it to my room rate and stop lowering your advertised rates to then screw guests when the get to the front desk.
4.3
Breakfast was good but could have been better
Frount desk appeared grumpy
More restaurants
More amenities in the room
Minibar equipped
4.3
room and location
4.3
Wonderful location
Staff - not friendly, appearing arrogant - takes the mood down a notch and colors your stay.
4.3
A great stay & good location.
Thanks for all services of Westin Copley Place.
Let us enjoy the Boston Marathon travel in 2024.
4.3
Location and indoor shopping
No slipper in room, room was not very clean and safe box was locked!
4.3
The location is optimal. No need to go outside to catch the T, since there’s a station right in Copley Place. There’s a parking garage 2 minutes away and it’s about a 15 min walk to Fenway park.
Wish the rooms were bigger.
4.3
Corner room, beautiful view .
4.3
The breakfast was the standout; it was the best breakfast I have ever had in any hotel. Also good were the facilities, the overall cleanliness, valet parking, wait time for elevators and efficiency and attentiveness of the staff.
The room was average. The bed made noise. The shower was neither powerful nor abundant.
FAQs
How much does this hotel cost compared to others in Back Bay?
The average price for a rental in Back Bay is £166 per night. This rental is £70 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Copley Place, Boston. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Copley Place, Boston pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Copley Place, Boston?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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