DoubleTree by Hilton Hotel Albuquerque
Hotel in Albuquerque, NM
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Connected to the Albuquerque Convention Center via an underground tunnel, this hotel is situated in the heart of the city centre, and features spacious accommodation complete with modern amenities.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Albuquerque, NM
Available Rooms
2 Double • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
5.0
No breakfast did not eat there
Location
0.5
I didn’t like check in was at 4 pm and actually got my room at 9pm. That is unacceptable, I also have to pay for parking!!
1.5
The front office staff was lackadaisical And uninterested in the issues that I brought to them. When I arrived at the hotel, my room was 86° and I called the front office and they sent electrician who told me the air conditioning had been out for the entire day I asked for a fan and it was never brought to me and then later at 1 AM I called the office to let them know that it was still very hot in my room and they finally moved me to another room which was cool I was confused why this did not happen the first time I called the front office and took two more calls before I was even moved. Additionally, I tried to work with the front office, figuring out how I could pay for parking and the answer I received was that they did not know I expressed that the only way I could stay at the hotel was to park i their lot and I confused by why they would not know how to help me make the payment and shut down once I left, but that did not happen. The desk person I spoke to acted like she was frustrated that I would ask she was not pleasant . I asked to speak to a manager who also did not know, but did try to help and was nicer. The carpet in my room was dingy and definitely the hotel needs some updates The price was over $200 a night and for that amount of money I would prefer to stay somewhere else where the staff is friendly and any kind of issue is attended to immediately
3.0
it was a nice hotel the charge to much and then they took out and extra 100 out of NY account
the location
3.5
Appeared to be secure, staff was friendly
No microwave in rooms, floors need to be cleaned.
2.5
Location
Overcharged rooms Didn’t honor booking.com guaranteed price. No official employees at check in. No official on site to correct billing. Manager available at random times during week - and never as promised.
5.0
It was a stay on our wedding night and the staff was amazing and made us feel so special!!!
3.0
Perfect location in the center. Main Street was within walking distance.
The toilet was dirty from outside. Much cheaper accommodation cares more about cleanliness. The receptionist did not help us to extend our stay and we had to make a new reservation via mobile phone, although it was not a problem at another hotel.
3.0
Location, staff, cookies
Ada room had no lock or handle on bathroom door, was open hole. Shower drain was clogged, bathroom flooded as did not have proper stops in shower to prevent water from escaping shower area. No welcome books, paper tv guide, no information at all in the room about the hotel. Parking lot was full so we had to park at city center underground. Both elevators in the parking garage were ahut off and locked down. We almost were trapped. Had to call security and someone finally turned on elevator so we could leave and go back to hotel. Hotel was a very long walk especially pushing a wheel chair. This experience was kind of tainted by these issues i juat mentioned and am a little disappointed. Especially since i had to pay $189 for a room that was far below my expectations.
3.5
some staff were helpful
a/c didn’t work properly, dirty bathroom!
0.5
Receptionist by the name of Ty was extremely rude. When I asked for a late checkout, he told me a blunt no, even if they had availability. Every single Hilton on the planet has given me at least a 12PM checkout if they were real busy. Ty insisted on the 11Am checkout time. Also I was purposefully avoiding this person and going to the nice young lady’s reception desk, and he would start talking to me uninvited, not allowing her to deal with me, insisting he deals with me. It’s the worse Hilton I stayed at. Horrible for allergy sufferers as the air conditioning units have never been serviced - filters haven’t been changed. Ty charged me $50 for a late checkout even though I went to the other desk to checkout. He was running around harassing homeless people in the parking lot. Rudest receptionist. I will never stay at that Hilton again when in Albuquerque and I am seriously going to try to avoid Hilton altogether for as long as hotels like this one have a franchise
2.5
Great location, close to the airport.
Staff was friendly and they provide free shuttle to the airport.
There is a nice Cafe in the lobby that serves Starbucks drinks!
No water bottles in the room.
Intercom/room phone wasn't working at all and had to go down each time for any request, which was annoying
1.0
close to convention center
everything else
2.5
It was cold andsausage was tough.
Warmer food needed
0.5
Charge extra for parking lot and never refund my deposit.
2.5
location
old and smells like it
5.0
I liked the location and the hotel itself. Everything is fresh and clean.
I have no complains.
0.5
Literally I felt the hotel was nasty filthy and dirty although it could’ve just been everything was so old and needed to be repainted New carpet etc. everything just looked dirty the tub had big dark black stains in it this hotel just gave me that ick...
Paint the wall so they looked clean
new carpet so it looked clean
The tub needed to be replaced stained and looked filthy
Parking lot was a joke
Broken ice machine shall I go on
3.5
The room was good size and layout, the bed very comfortable. The hotel staff nice and accomodating. Airport shuttle prompt.
The windows very dirty, coudn't see through. The ac/heat unit awfully loud, I thought the kind is not used anywhere anymore. Not much of a choice in terms of food in and around. Loud gatherings at a nearby plaza.
2.5
Great location for my purpose.
Room was hot and refrigerator was very loud.
FAQs
How much does this hotel cost compared to others in Albuquerque?
The average price for a rental in Albuquerque is £119 per night. This rental is £43 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Hotel Albuquerque. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Hotel Albuquerque. Enjoy the water!
Is DoubleTree by Hilton Hotel Albuquerque pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Hotel Albuquerque?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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