Sheraton Jacksonville Hotel
4.3
Excellent(222 Reviews)Hotel in Jacksonville, FL
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This Florida hotel is located 18.5 km from Jacksonville city centre and 4.8 km from the University of North Florida. Features include an indoor pool, an on-site restaurant, and rooms with free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Jacksonville, FL
Available Rooms
1 King • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(222 Reviews)100% verified reviews
4.3
Location is convenient for the office however the hotel is quite old and repairs are needed.
Hotel was over sold, when I went to check in at 2am because of delayed flights my room had been sold and the receptionist tried to place me in a room with my colleague even though we had booked two separate rooms. After a considerable wait I was sent to the hotel next door where they managed to secure a room, not ideal after a very long day of travelling.
4.3
Looked upscale and it had a bar and grill.
Low water pressure, sink slow to drain, and found a clump of hair on the side of the shower. Made me wonder how clean the room really was. I was disgusted by finding the hair.
4.3
The staff was outstanding. Everyone was friendly and more than willing to help if you needed it. From the time you checked in to the time you left, they were very attentive.
The continental breakfast could’ve been a bit better. When booking the room, I booked the continental breakfast included. It still wasn’t free, but it was easier than having to pay for breakfast. The offerings offered a little bit to be desired. I have stayed at some more properties offering free breakfast, and the selection was much greater. I think it would be a better option. If when booking the room, it came with a buffet breakfast, not just a continental breakfast.
4.3
The linen smelled clean and fresh. The room overall was cleaned well. The location is good and the staff was very friendly and helpful.
I didn't like the parking. My mother is handicap and I had to let her out and and find a park far from the front. Also there wasn't a microwave on the room and the fridge didn't get cold.
4.3
The room was nice, bed was comfortable. Beautiful bathroom
Pool was closed. I slipped in the tub, the cleaning person didn't thoroughly rinse the cleaning solution. There was a long strain of hair on my pillow. I was moved because someone left their dog unattended and he barked for hours.
4.3
Staff was great, overall room was great
I didn't like that my room was not serviced my third night and that the curtains did not fully close.
4.3
Didn’t eat breakfast. My bank card shows it was debited twice. Please check on that.
See above.
4.3
Great area and the room was decently clean. The pool was nice but small.
Kind of expensive for a two night stay and disappointed that the “included breakfast” was not included and was an additional 7 to 15 dollars.
4.3
great employees , club food , restaurant
comfortable beds
cleaning staff didn’t pick up dishes and trash from room service outside the hotel room entrances in the hallways for the couple nights we were there, other than that very clean hotel.
4.3
clean
no outdoor pool
4.3
EXCELLENT
NOTHING
4.3
clean and neat
nothing everything was great
4.3
Breakfast was not good
Choice could be better
4.3
everything
everything was fine
4.3
Decent buffet breakfast. Dog friendly.
Cleanliness. Communication between staff.
4.3
Pretty Hotel, but not as clean as it should be
Our stay was not pleasing. I booked the room so my partner and I could have a belated Valentine's weekend, the kids had a sitter, and we had some alone time. Upon arrival to the hotel, it was absolutely FLOODED with kids there for a hockey tournament. And while obviously that's not the hotels fault they booked, there should have been some kind of notice at booking there was an event like that. We purposely got a hotel away from downtown and the beach for the quiet. Additionally, the hotel did absolutely nothing about the kids running and causing a scene everywhere. Kids had hockey nets set up and we're playing in the hallways, in the lobby... We tried to use the gym facility and kids were running around throwing balls. One of the reasons we chose this hotel was the indoor pool, kids running and splashing everywhere. Another reason- restaurant and bar! Selling point right? Nope. Kids running around there too. Don't try to use the office space computers- Minecraft tournaments 24hrs. So okay, we though we'd avoid the kids and order room service. Paid about 60$. My eggs were so salty I couldn't eat them. They advertised fresh fruit with the cereal option, but forgot that so I paid 8$ for a single cup of frosted flakes. They advertised 3 pancakes, the order only came with two. Additionally when we arrived at 4 when our check in was supposed to be 3, our room still wasn't ready. So they got us into a room, that honestly may not have been finished being cleaned. There was candy on the ground by the chair. We only had one towel. And there were no trash bags in any of the trash containers. And top of that a housekeeper apparently didn't know we were int he room and just used their key and came straight in our room, no knock or anything. This wasn't a cheap room, honestly we deserve our money back.
4.3
Nice location and nice room.
The walls are thin. The people in the next room were loud and coughing and sneezing all night. Couldn't get rest.
4.3
Location was great. Front desk staff was great.
I check in the wee hours of the morning. I was tired and my bathroom wasn’t clean. There was hair on the back of the door like someone blow dried this hair. The next cleaning it was still there it just seemed like the bathroom was thoroughly cleaned.
4.3
Tried to order a la carte but wasn’t an option for room service
Pool was small, wifi keep going in and out
4.3
The room was great and the service was too!
I could hear people above us from the vent in the bathroom which was really weird.
4.3
Everything was just perfect, we loved the room, the facility, the breakfast, the parking, the check in
Nothing at all
FAQs
How much does this hotel cost compared to others in Jacksonville?
The average price for a rental in Jacksonville is £179 per night. This rental is £95 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Jacksonville Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Jacksonville Hotel. Enjoy the water!
Is Sheraton Jacksonville Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Jacksonville Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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