Southbank Hotel by Marriott Jacksonville Riverwalk

4.0 / 5.0

Good(1,217 Ratings)

Hotel in Jacksonville, FL

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Jacksonville, FL

Nearby attractions

Jacksonville Zoo and Gardens

9.5 mi

Cummer Museum of Art & Gardens

2.3 mi

VyStar Veterans Memorial Arena

1.2 mi

TIAA Bank Field

1.7 mi

Available Rooms

Guest room, 1 King, Street view

1 Queen • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room

2 Double • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with Pool View

1 Queen • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Pool View

2 Double • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Guest room, 1 King, St. Johns River view, Partial river view

1 Queen • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Southbank Hotel by Marriott Jacksonville Riverwalk

££££

4.0 / 5.0

Good(1,217 Ratings)

Hotel in Jacksonville, FL

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Jacksonville, FL

Nearby attractions

Jacksonville Zoo and Gardens

9.5 mi

Cummer Museum of Art & Gardens

2.3 mi

VyStar Veterans Memorial Arena

1.2 mi

TIAA Bank Field

1.7 mi

Available Rooms

Guest room, 1 King, Street view

1 Queen • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room

2 Double • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with Pool View

1 Queen • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Pool View

2 Double • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Guest room, 1 King, St. Johns River view, Partial river view

1 Queen • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(1,217 Ratings)

100% verified reviews

5.0 / 5.0

Dec 2024

I loved my stay.

The property was great, super clean super comfortable

Parking was a little confusing

1.5 / 5.0

Oct 2024

Probably not stay here again

Normally I would say that it’s on the river but in this case it’s because it was by the river that was going to rise because of hurricane Milton. But I did like the breakfast and the way it was like a restaurant feel to it

Room we got was for handicap accessible. Neither of us were/ are handicap. So the bathroom was a little wierd for us. Also on the second floor and could hear the noise from restaurant/bar below. Also to me the room had a smell to it.

2.5 / 5.0

Oct 2024

Displaced by Hurricane

Polite and respectful hotel staff

Room smelled like mildew and the air conditioner didn’t cool the room which was inconvenient considering it was 90 degrees in Florida. When asked to change rooms, the polite hotel staff apologized that the hotel was full due to all the hurricane victims. I guess I shouldn’t complain about the mildew smell and a hot room when others have lost their home… however I did as I am one of the victims…especially when paying $214 per night.

4.5 / 5.0

Oct 2024

An excellent stay

Our room was excellent, clean and well equipped. The bathroom had a lovely shower. The front desk staff were helpful. The breakfast was good value for money and was excellently staffed. Similarly, the bar staff were excellent as was the bar food.

The onsite parking was stressful, being both expensive and also limited at busy times.

4.5 / 5.0

Oct 2024

Wir wollten einfach mal Jacksonville sehen, 2 Tage genügte uns

Zimmer war gross und schön eingerichtet, Betten war gut zum einschlafen

Essen im Hotel gab es keine große Auswahl, und in der Nähe fast keine Restaurants

4.0 / 5.0

Aug 2024

Pretty good would stay again

Nice room comfy beds good pool and breakfast was good

Bar didn’t open till late afternoon

4.0 / 5.0

Aug 2024

Quick stop in Jacksonville

Great location on the James River. Quiet, clean and comfy.

4.5 / 5.0

Aug 2024

Great value!

Very clean. Lots of food options!

Not really walking distance to a ton of things

4.0 / 5.0

Jul 2024

Nice hotel at the river

Personal sehr nett, Frühstück preislich fair

2.5 / 5.0

Jul 2024

Eine Nacht in Jacksonville

Pool war gross, sauber. Zimmer auch gross und sauber. Lage etwas abseits, konnten aber gut zu Fuss nach Downtown gehen (ca 30 min). Fenster können nicht geöffnet werden, Ac gut regulierbar. Zu wenig Ablagefläche und auch zu wenig Möglichkeiten, Tücher aufzuhängen, um diese über nacht trocknen zu lassen.

S.o.

4.5 / 5.0

Jul 2024

Great

Dry clean and spacious

Nothing

3.5 / 5.0

Jul 2024

Comfortable, clean, and conveniently located.

Coffee in the lobby would have been appreciated.

5.0 / 5.0

Jul 2024

Good point to get to know Jax

Well equipped, clean and good located

4.0 / 5.0

Jun 2024

Getting Better

The hotel has been able to hire a few more employees to increase their availability and responsiveness. I have been specifically impressed with the restaurant employees and the valet service.

During one of the rainstorms, we did notice the window had a small leak, which was an unpleasant surprise.

2.0 / 5.0

Jun 2024

Great location

Think the hotel charge too much for the incidentals for what it is needs updating.

Felt it was too much to pay for incidentals the hotel room is old and updated didn't seem as clean as it could have been but that could be because it was old

5.0 / 5.0

Jun 2024

Great stay, very comfortable great staff. Please recognize Karl for his exception customer service. The room was booked

The hotel was clean and the staff were friendly and helpful. Karl at the reception was exceptional. His customer service skills were exceptional. He was very busy when we were checking in but never stopped smiling and helped all the guest with courtesy and respect. He definitely made Our stay enjoyable.

1.5 / 5.0

May 2024

Horrible organization. Room was ready later than expected

Close to river

Came for a concert. Room wasn’t ready until 6:30 pm. Tried to check in around 5 line was so long is wrapped around the building with over 100 people waiting

0.5 / 5.0

May 2024

Very disappointing

N/A

My husband and I came to Jacksonville for the Luke Combs concert on Friday 5/3/24. I booked this hotel (standard room with 1 king bed) on 3/4/24, 2 months in advance for this event. I booked this particular hotel because of it's proximity to the venue (Everbank Stadium), the view of the river, reasonable prices and good reviews. My husband and I drove 2.5-3 hrs from Palm Bay FL on 5/3, only to be told once we went to check in that they had overbooked for the night and would be relocating us to another Marriott 15-20 minutes away. We missed almost all of the opening acts for the concert and our Uber was $20 more each way than if we had been able to actually stay at this hotel because it was that much farther from the stadium. We weren't the only ones to be relocated to this other hotel either. We weren't offered any detailed explanation on how the overbooking happened or why it affected us and not others. We also weren't offered any sort of consolation for the inconvenience other than being told we wouldn't have to pay anything else for this other room except parking and incidentals. We were very disappointed with our experience and will not be booking at this hotel in the future.

3.0 / 5.0

May 2024

Outside of the restaurant, the hotel and personnel itself were fine although a bit expensive

Room was nice,clean and comfortable. Personnel at the front desk were very nice . Valet parking service was pricey but ,it was good service.

Breakfast was terrible. Expensive , cold. They got the order wrong ,but I didn’t send it back because we waited so long to get it. Waited forever for them to take our order. Then waited forever to get a cold breakfast. Value ,a bit expensive.

3.0 / 5.0

May 2024

It was good enough, the blood on the wall grossed me out though

The restaurant was good with good sized portions. The hotel looked nice and it’s close to the river walk.

Our room had blood splattered on the wall and the walls were dirty all over. We changed rooms. The view from both rooms was terrible. The room only had decaf coffee and a request for regular coffee, towels and a pillow took an hour to be delivered.

4.0 / 5.0

Apr 2024

War ein toller Aufenthalt

Die gute Lage und die Ausstattung

Eigentlich nichts

4.5 / 5.0

Apr 2024

Very nice and convenient stay !!

Can’t beat convenience !! This hotel was close to everything we needed. We traveled by bus (only 8 minutes away from the hotel) then uber around ( all rides less than 7 dollars a person). Right on the river walk . Beautiful scenery.

The pool area closes at 9pm☹️ didn’t get a chance to visit ; maybe next time. Tried to rent a microwave on the first night and we were told they were all given out then we were told they didn’t do microwave rentals at all the second night.

5.0 / 5.0

Apr 2024

Weekend Getaway

It was very clean and every one was nice

The parking

5.0 / 5.0

Apr 2024

Dr. Chad L. Jackson

The staff remembers your name from the bar, front desk, and breakfast buffet. They answer any questions you may have in a "glad you here" kinda way.

That the lobby punch was only for check-in. Many properties have expanded their customer experience to service to all throughout the day.

2.0 / 5.0

Apr 2024

would not stay here again

Great location. Comfortable beds.

Paid parking was like sardines packed in a parking lot. Restaurant combo purchase of breakfast daily DOES NOT INCLUDE COFFEE, O.J. NO DRINKS. The restaurant employee Franklin was rude and did not want to cooperate with our group. He said "I am not going to the front desk to help you" and the bar area was friendly except drinks are expensive and the food is not so good.

4.0 / 5.0

Mar 2024

Good

Restaurant service was slow, sent back soup. It was lukewarm to cold. Took 10 min + to get it back. By then husband was almost done with his burger.

Left an item behind ( yeti bag) we did the label thing to get it back. We had to call back after a few days and found out bag had not been sent out yet. Did receive it eventually. Took longer than expected considering we are only 6 hrs away.

5.0 / 5.0

Mar 2024

My stay was wonderful!!! I loved everything ❤️❤️

Everything was excellent. I loved my room, the bathroom , whole entire hotel was clean and really nice and comfortable.

Everything was great!!!

4.0 / 5.0

Mar 2024

Change out mattresses.

The staff was very nice. We ate at the restaurant and again very nice. The food was very good.

The bed was so uncomfortable

5.0 / 5.0

Jan 2024

This was a wonderful experience

The breakfast was great and the service was phenomenal

Everything went well for me

5.0 / 5.0

Jan 2024

Great place to rest when I wasn’t doing my thing.

Beautiful environments.

If you look too close you can see it’s dated here and there, and they intend to do more renovation, but it’s still sleek and open.

3.5 / 5.0

Jan 2024

Freundliches Personal , Essensangebote normal , Modernisierung wäre angebracht

Zentral,

Schlecht zu finden in der Dunkelheit, so gut wie keine Reklame Preis/ Leistung scheint nicht zu stimmen Parkgebühren nicht angemessen

3.5 / 5.0

Jan 2024

Importancia de atender bien a un cliente

EL HOTEL ES BASTANTE GRANDE Y ESTÁ MUY BIEN UBICADO. LA HABITACIÓN EN GENERAL CÓMODA, BUEN ESPACIO, CAMAS CÓMODAS.

Nos dió la impresión de que el hotel no estaba lleno, aún así, y siendo personas de 60 años, nos dieron una habitación que parecía ser la más alejada de la recepción; entre otras cosas, no salía agua caliente en la regadera, y precisamente la "razón" que nos dieron fue que esto era por ser la habitación más alejada!! La persona más amable fue el señor que vino a ver qué pasaba con la regadera, y quien nos apoyó para que nos cambiaran de habitación.

2.5 / 5.0

Jan 2024

Below average on service

Good location

Under staffed at front desk, restaurant and bar

5.0 / 5.0

Dec 2023

We will definitely be back. We had an amazing time.

Everyone was so nice and helpful. A great atmosphere to stay at!

A little hot in the hallways, but nothing really!

4.0 / 5.0

Dec 2023

Worked, but would not stay there agaun.

Quiet

free breakfast. We assumed continental breakfast would be free. Also thought there would Be more shops on a river walk

3.0 / 5.0

Dec 2023

Average hotel, standard stay.

Size of the room and helpful valet staff.

The desk staff were not too friendly, didn’t give us directions to our room or tell us check out time, just gave us the key. Not even a smile.

3.0 / 5.0

Dec 2023

The hotel can be great but the room wasn't

The room was spacious The gym was great

The Wi-Fi in the room was one of the worst I can used in an hotel of my life. In the lobby, it was correct. The room was not done during our 2 nights stay. We had to ask at the reception in the afternoon.

5.0 / 5.0

Nov 2023

Staff me feel at home.

Staff there are absolute best, they are genuinely friendly. The room was super clean and the bed quality was fantastic, slept great. It’s my eighth stay there and looking forward to the next stay. Kudos to Moe at the front desk. The Riverwalk is a good thing to do in the morning, beautiful, and you can see the city across the river.

It rained !! Staffed needs to work on that. Lol

FAQs

How much does this hotel cost compared to others in Jacksonville?

The average price for a rental in Jacksonville is £168 per night. This rental is £83 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Southbank Hotel by Marriott Jacksonville Riverwalk. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Southbank Hotel by Marriott Jacksonville Riverwalk. Enjoy the water!

Is Southbank Hotel by Marriott Jacksonville Riverwalk pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Southbank Hotel by Marriott Jacksonville Riverwalk?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel in Jacksonville, FL

Reasons to book

About this hotel

Amenities

Map of Jacksonville, FL

Nearby attractions

Available Rooms

Guest room, 1 King, Street view

Standard Queen Room

King Room with Pool View

Queen Room with Pool View

Guest room, 1 King, St. Johns River view, Partial river view

Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel in Jacksonville, FL

Reasons to book

About this hotel

Amenities

Map of Jacksonville, FL

Nearby attractions

Available Rooms

Guest room, 1 King, Street view

Standard Queen Room

King Room with Pool View

Queen Room with Pool View

Guest room, 1 King, St. Johns River view, Partial river view

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Jacksonville?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Southbank Hotel by Marriott Jacksonville Riverwalk pet friendly?

What amenities are available at Southbank Hotel by Marriott Jacksonville Riverwalk?

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