Black Bear Inn & Suites

3.6

Good(1,051 Reviews)

Hotel in Gatlinburg, TN

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Gatlinburg, this Tennessee hotel is only a 1-minute drive from the Great Smoky Mountains National Park. Free WiFi is available and a complimentary hot breakfast is offered daily.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Map of Gatlinburg, TN

Nearby attractions

The Island in Pigeon Forge

11.5 mi

Dollywood

9.8 mi

Ripley's Aquarium of the Smokies

1.1 mi

Mingo Falls

29.7 mi

Available Rooms

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Black Bear Inn & Suites

££££

3.6

Good(1,051 Reviews)

Hotel in Gatlinburg, TN

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Gatlinburg, this Tennessee hotel is only a 1-minute drive from the Great Smoky Mountains National Park. Free WiFi is available and a complimentary hot breakfast is offered daily.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Map of Gatlinburg, TN

Nearby attractions

The Island in Pigeon Forge

11.5 mi

Dollywood

9.8 mi

Ripley's Aquarium of the Smokies

1.1 mi

Mingo Falls

29.7 mi

Available Rooms

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(1,051 Reviews)

100% verified reviews

2.5

Nov 2023

Before booking this non-refundable hotel, call and ask about the cleanliness.

We only booked this hotel as an overnight rest stop before traveling thru the Park to Clingman's Dome and then to Cherokee and Maggie Valley. It is a great location, near the entrance to Cherokee National Park The bed was comfortable, the roll in Disability Access shower was adequate. The room and bathroom were clean, except....

When preparing to leave, I dropped my ring. It rolled under the bed, but it didn't go far. It was stopped by a 1/4" or more layer of dust and trash under the entire floor under the bed. Just for grins, I checked behind some of the other furniture. Same issue. On the bright side, I didn't see any bugs. I read the reviews, many noting the cleanliness., but most were older reviews. Apparently, the Management hasn't got the message. Maybe things will change. The rating is a 5 of 10, not 5 of 5.

2.5

Apr 2023

Will need work , as room had issues

We didn’t eat at the lobby

Was able to walk out and be around allot of activity

3.0

Mar 2023

Connie Jo , who works at the breakfast served in lobby was amazing!

Great location

toilet handle was broken

3.5

Mar 2023

Good

Location

The bathroom shower

5.0

Mar 2023

will be back!!

very convenient, clean, super nice staff

4.5

Mar 2023

Superb

Staff was very friendly and helpful. Breakfast is always good.

Would like to check in earlier

2.5

Mar 2023

Passable

Continental breakfast was better than advertised. There were hot options! Rooms were clean and updated. The location was great as we could walk anywhere in Gatlinburg, practically.

Hallways and common areas were very outdated, which made us a little nervous for our room. Hot tub was roped off with caution tape and automatic sliding door to enter pool area was broken. We had to force it open (no sign for either). Unable to connect to wifi for the majority of the time we were there. Our shower had 2 temps: ice cold and scalding.

2.5

Mar 2023

Location was the best part

Location was great! Breakfast was good also!

the hotel looks better from the outside, the rooms need more updates. There was only one elevator so there was long waits. The pool was not attached and in the middle of the parking lot.

5.0

Mar 2023

loved the location and the staff was exceptional

location

beds uncomfortable

4.0

Mar 2023

Very good

Great location and friendly staff

Place looking a little old.

3.0

Jan 2023

We enjoyed our time away and didn't let a few minor things ruin our trip!

We really liked that a hot breakfast was included in the price of the room. The breakfast staff was very helpful and friendly. With the inn being in a good location, we were able to walk to several of the attractions we wanted to enjoy. The room was in a quiet area of the inn.

We paid extra so we could have a fireplace but whenever we got there it wouldn't light so we had to wait until the next day for the maintenance man to come light the pilot light. The water from the shower puddles under the sink because the floor is sloped wrong.

2.5

Jan 2023

Passable

very nice staff

we only had hot water one day

3.5

Jan 2023

Great location.

location is great. Its in walking distance to almost everything . my daughter loved the breakfast and ate there everyday

I booked 2 rooms. For the hotel to be empty I was surprised that they were on separate floors. Some of the furniture in the common space is outdated and torn.

5.0

Jan 2023

Exceptional

Everything, especially the sweet staff!

1.5

Jan 2023

This is not a three-star hotel, and barely meets the standard for two stars these days.

This was my second stay at Black Bear. The first was a stay around Christmastime two years ago with a big family group in one of the penthouse suites. It was nice, if a little basic, but comfortable and fine for the price. The location is great. Parking is no extra charge and easily available. The staff is friendly enough and the breakfast attendant in particular was helpful and kind, but if this were my business, I'd be ashamed of charging people to stay here. If it were listed as two-stars, I would have much less to complain about.

I stayed in one of the basic queen rooms this week, and it was really amazingly terrible. Our room didn't even live up to the standards of a modern budget 2-star room, much less what's supposed to be a 3-star property. And I must have missed the rest of the hotel two years ago, or maybe they stopped maintenance back then, because the rest of the place looks like it's at least two years behind on repairs. There were broken tiles and wall panels in many visible places in the hotel. The door to our balcony had a broken door frame. The outdoor balcony seats are molded plastic patio seats that would make a roadside motel look cheap. The elevators are old, very slow, and do not inspire confidence. The doors seemed confused about when they should open and close and honestly made me worry about whether they properly worked. The hotel interior damage extends to the elevators as well. At least one of them had significant unrepaired damage that was definitely not fresh. The rooms are surprisingly dated, with the bare minimum of appliance and amenity functionally. The HVACs are standard in-wall motel units and are pretty noisy. The fridges are at least available and work, but are about the noisiest refrigerators possible, and there's no effort made to put them in cabinets or anything to minimize the noise. The furniture is really basic and old. The carpet was shockingly old, buckled, and had dangerous tacks exposed at the floor seams. I was shocked that the "LCD TV" was a tiny 21" model that was at least five years old and had zero functionality other than a cable input. At least it had an HDMI input so I could plug in a Roku, but then the hotel WiFi was useless too. It was so slow that streaming any useless too. It was so slow that streaming any video was impossible. The bathroom, in contrast to the rest of the room, was alright, but drop ceilings??

4.0

Jan 2023

Great family vacation

Location! loved being right in the town, could walk everywhere! breakfast was decent, very pretty lobby area. Rooms were clean!

Although, I did not tell the front desk, I had 2 rooms for 3 nights, 1 double suite and 1 king suite. I did not get a double suite, so I slept on the pull out sofa. i made it work. We were also not on the same floor. luckily still not far apart. A little outdated, and odd smell near the elevators. Didn't care for the shower, shower head way to low for tall people

3.0

Nov 2022

Pleasant

The hotel itself was a very convenient location!

I’m unaware how other hotels are in the area as far as the wear and tear goes but the carpets were stained in almost all areas of the hotel. That caught my eye first thing. The rooms were very outdated in my opinion. Other than that we enjoyed our time in Gatlinburg just was not super impressed with our choice in hotel.

3.0

Nov 2022

good location, need to upgrade tv and shower pressure

location

tv didn’t work right

5.0

Oct 2022

we enjoyed our stay and will definitely go back there again

the room was large and clean

nothing

4.0

Oct 2022

Very good

Great location

Rooms could use a little updating, but we didn't spend to much time in thw room.

3.0

Jun 2022

It meet basic needs but nothing more than that

Great customer service

Rooms were small, not as clean as I would expect, broken electric outlet cover, needs weren't comfortable at all.

1.5

Jun 2022

Never again. You need a major upgrade.

Worst breakfast ever! No attendant on duty to help with meal service? Thinnest towels. No hot water at bathroom sink -- unless it was after a hot shower. Room layout was bad. if sitting at the desk no one else can get by. Ice machine on floor broken. One bed didn't have a comforter on it until we called an asked for a blanket . Then they brought the comforter but no blanket. The room was very humid. Dinky little pillows. After an extremely long day getting to Gatlinburg, checking in wasn't fun since I wanted to change credit cards and had to prove I had the initial card with me. Snippy little clerk! Who cares as long as you are paid?

2.0

Jun 2022

I will not be back.

Location.

It has really gone down hill after changing hands....Over all it was not very clean. Did not waste my time on the breakfast...

2.5

Apr 2022

Passable

the room was nice

the hot tub doesn’t work and the breaker was not as it was stated on the website

FAQs

How much does this hotel cost compared to others in Gatlinburg?

The average price for a rental in Gatlinburg is £218 per night. This rental is £117 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Black Bear Inn & Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Black Bear Inn & Suites. Enjoy the water!

Is Black Bear Inn & Suites pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Black Bear Inn & Suites?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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Black Bear Inn & Suites

Hotel in Gatlinburg, TN

Reasons to book

About this hotel

Amenities

Map of Gatlinburg, TN

Nearby attractions

Available Rooms

Black Bear Inn & Suites

Hotel in Gatlinburg, TN

Reasons to book

About this hotel

Amenities

Map of Gatlinburg, TN

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Gatlinburg?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Black Bear Inn & Suites pet friendly?

What amenities are available at Black Bear Inn & Suites?

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