El Mouradi Palm Marina
Hotel in Sousse Governorate, Tunisia
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
This all-inclusive, luxury hotel offers a choice of restaurants and an outdoor swimming pool with a sun terrace. Guest rooms have a balcony with a view of the sandy beach.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Sousse Governorate, Tunisia
Available Rooms
1 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 215 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Double • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
4.0 / 10.0
this property is at best a 3* and not a 5* as advertised. It is overrun with loud, rude obnoxious Russians. Loud kids ran riot despite areas for children to play, and the parents couldn't care less that other people had paid good money to stay there their kids were allowed to ruin your time.
Locals also used the hotel and their kids were equally whiney and loud no matter where you went, they were there.
The animation team constantly banged around shouting for you to join one activity or another, with no clue how to read the room, the same as the guy on the beach trying to get people to take a parachute ride or the vendors pacing up and down the sands selling stuff.
No air con just a cold fan, no mini bar as advertised, hard rock very uncomfortable beds, and nothing like the glamourous photos.
The view from my room (218) was that of the side of the adjacent hotel and a road ( not at all attractive and no good complaining as the staff on the desk didn't care. I also didn't get my a la carte dinner as they didn't tell you about it. I had to find out myself and the restaurant wasn't open and all I got was a smirk and "Oh well, next time"
The inc drinks are awful if of course, you could get them, all I wanted was a pina colada which was NEVER available and the excuse was, oh it finished and that was @ 6 pm every night. They want you to purchase the premium alcohol by limiting the all inc that has been paid for
The food to be fair was the hotel's saving grace as it was very varied and ample THE DONUTS are delicious.
The pool was crystal clear, the sun loungers were plentiful
This was my experience and opinion yours may be very different however I will never stay here again and wouldn't recommend it
see the review
6.0 / 10.0
the close access to the beach.. pool resorts and easy access for excersions. staff were nice and pleasant in the lobby area, perfume area, and pool and beach area.
1 bar staff was rude Downstairs leading to the outside family entertainment area. when I asked him to top my alchol drink up, felt like he needed a slap, as he didnt do what i requested and became argumentive, he was rude to other foriegn tourists, another is when the family entertainment finished, about 11pm.. 1 bar waiter thought he be clever and quickly walk passed and remove my drink off the table as they were cleaning up as I was still on my table.. in the oudoor entertainment area, without even asking and the glass wasnt even empty. so i had to place my drink back... when it came to dinner, being seated, you rely on waiters to accomodate your drink, i asked for a coke,, this guy just walked off and came back with a coffee lol and staff were unorganised... And this being all inclusive. bar staff acting like they own the alcohol, it wasn't even branded alcohol, just the cheap brand..
bathroom had ants roaming around the sink. have no idea where they came from but as the bathroom was fully tiled, it was outdated.. and bathtub has limescale and taps were old and rusty.. everyone i met weren't happy with the cleaniess of the room. Also No Internet WiFi.. the signal was horrendous. had to buy an International sim after day 3. Got fed up.
4.0 / 10.0
Very poor and dirty carpeting in the rooms and the corridors. Very old TV (cathodic tube!), old furnitures. Needs renovation urgently. Fitness access payable, which is weird for this category of hotels!
The staff, the restauration. The beach.
7.0 / 10.0
Emplacement pieds dans l’eau.
Le choix du pâtisserie dans le restaurant.
Comportement femmes de ménages impolies et parler à haute voix.
Non respect envers le résident par femme de ménage.
Personnel du restaurant: tu donnes du pourboire, tu seras bien pris en charge (pour quelques uns).
Piscine pleine du chlore avec odeur insupportable.
5.0 / 10.0
La nourriture était trop bon
L’emplacement aussi c’est top et pieds sur mer
Le personnel malheureusement.. le personnel préfère les touristes mais pas les maghrébins…ils nous ont déplacé de la table du dîner deux fois pour mettre les touristes aussi les serveurs servent que les étrangers..on a aussi demandé de faire le ménage mais ils n’ont pas rangé la chambre que après notre deuxième demande de plus on a appelé la réception pour demander des serviettes après une longue attente on a appelé la deuxième fois et la réceptionniste a raccroché.
3.0 / 10.0
La nourriture.
La propreté était pas au rendez-vous, ils m’ont donné une chambre qui ne correspondait pas a ce que j’ai réservé.
10.0 / 10.0
Customer service
Everything
5.0 / 10.0
The room was nice and spacious.
There were ants in our bed. The hallways looked dirty and unpleasant to walk in. Very bad internet connection.
5.0 / 10.0
Staff
Rooms tv air conditioning
9.0 / 10.0
Oh my I can’t fault it, from the very start when I arrived, first impressions was I loved the building, staff where very welcoming, it was late into the evening and the staff was more concerned about me getting myself something to eat, which I thought was a sweet gesture.
Around every designated area staff where very friendly. In particular the kitchen staff they made extra effort to go and get me food and set the table up for me. Entertainment was excellent, games & sports always an activity going on. All I would like to say is El Mouradi Palm Marina be proud of yourself and keep up the good work which I’m sure you will. مَا شَاءَ ٱللَّٰهُ
💞
10.0 / 10.0
There is always a mixed selection of breakfast everyday,all staff the chefs , the waiters are so friendly and helpful. Please remember to give them some tips,they work so hard to ensure a happy service.
Not applicable
10.0 / 10.0
Everything was perfect, Hssan the waiter was the best and Aziz the Animator is fantastic, and all the staffs are very kind and Smilly
10.0 / 10.0
Staff was friendly n very helpful
Nothing to report everything was good
8.0 / 10.0
👍🏻
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1.0 / 10.0
There is very little to like about this hotel other than the pool is large and nice and its very close to a nice beach but so are other hotels in the area.
Just about everything. The hotel is a bit of a scam. The reality has little to do with the photos posted on hotel website. The rooms are atrocious with very dirty smelly carpets. They have no room service. Staff seem clueless and struggling. It has nothing to so with its 5 star rating. Food was horrible and the whole place seemed unhygienic. .
5.0 / 10.0
Very poor WiFi and food wasn’t that great
1.0 / 10.0
the access to the beach and the pool
the hotel was dirty . there were ants in the bathroom
2.0 / 10.0
First of all we paid 100$ more than it was mentioned in booking, personal was very disappointing the first room they show me was inhabitable with a TV from 1999, the floor dirty with a smell, the food you better look for restaurants near because you won’t be able to eat it.
10.0 / 10.0
Fabulous beach and pool areas..
Staff very welcoming.
Food selection was a bit boring. Especially at dinner.
Its only All Inclusive if a stay is 3 or more nights. Very strange policy.
10.0 / 10.0
one traveler is in a wheelchair - so we had some worries before the travel - but all experience was wonderfull! everything is easily accessible, staff is brilliant - we received a lot of help without asking for it. the food was very delicous, the beach also is very very beutiful and comfortable.
8.0 / 10.0
I stayed in 5 hotels in Tunisia during my stay and this one has the best choice of food. The hotel was nice. It was clean. Good location. Great staff.
The rooms and halls maybe need updating for example take out carpets
1.0 / 10.0
..Nothing to like.... at arrival they couldn't find our reservation we sat in the reception for more than an hour....they didn't know what they were doing.
.All ... the service ...the staff..the food
5.0 / 10.0
The hotel is nice but very old and needs some reconstructions. I liked the food and the private hotel beach.
I didn’t like my room because it was not functional. The shower faucet was broken so it is harder to use. Room is tooo old and it’s definitely not 5 star apartment. And the people who are working there are very nonprofessional, rude, invade privacy…
the maid entered the room without knocking and she automatically opened the door where the safe is. The guy who is booking the tours was asking me the whole day to bring the money for the trip. I decided to cancel it because It was not ok….
7.0 / 10.0
Hotel is clean
Housekeeping staff are quiet while working
Room is spacious
- while booking í asked for a ground floor room which the hotel booking had confirmed. Unfortunately when I arrived they informed me that the no ground floor room is available as there is a seminar 😕. I was very upset because my mum was sick and couldn't manage long distances.
Staff working in the bar are asking everyone about their choice of drinks. My self and my mum both wering Hijab not being approached from the staff about our choice of drinks. The reason could be they are assuming we are not drinking but still we can have non alcoholic drinks. This is very unprofessional.
Carpets in the room and in the courtyard need urgently to be changed ( looking very old).
Towels in the room very old.
FAQs
How much does this hotel cost compared to others in Sousse Governorate, Tunisia?
The average price for a rental in Sousse Governorate, Tunisia is £44 per night. This rental is £3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at El Mouradi Palm Marina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at El Mouradi Palm Marina. Enjoy the water!
Is El Mouradi Palm Marina pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at El Mouradi Palm Marina?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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