Pan Pacific Singapore
4.2
Excellent(3,032 Reviews)Hotel in Singapore
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
The 5-star Pan Pacific Singapore is directly connected to Marina Square Mall and Suntec Convention Centre.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Singapore
Available Rooms
Deluxe Room
1 King or 2 Single • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Pacific Club Room
1 King or 2 Single • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Panoramic Room
1 King or 2 Single • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premier Suite
1 Queen • 850 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premier Marina Bay
1 King or 2 Single • 495 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.2
Excellent(3,032 Reviews)100% verified reviews
4.2
Spacious and quiet room, excellent bathroom, very comfortable bed, everything clean and in working order, onsite restaurants, Singapore hop-on/hop off bus within walking distance
Very long check-in process, expensive breakfast
4.2
The hotel was so clean , and my room was so spacious and with a very beautiful view. The bed was the best part . Very big and so comfortable. Staff were so helpful and friendly . They facilitate my check in and check out so smoothly. I would like to mention Ms. Shine , Ms. Catherine and Mr. Robin in the reception desk. Their services were so professional and kind. I really felt attended and spoiled during my stay in the hotel . The coffee and brioche at the bar were so amazing. The location was another best thing for this hotel . Access to two malls directly from the hotel and being in the heart of the city was so easy to access many other restaurants and coffee shops around.
I liked everything .
4.2
The property is centrally located, within walking distance to a number of attractions. A number of huge air conditioned shopping malls right next to the hotel (for the shopper in your group). However, the weather (hot and muggy- not the hotel’s fault) can make walking around a challenge. Take plenty of water with you if you plan to walk in Singapore at this time of the year. We took taxis to get around town. Service personnel were very quick and courteous with every need.
4.2
Very close to shopping and the Marina Bay area. We walked to all the hotspots, very easy to get about. Hotel was clean and air con worked well, small rooms but that is expected in Singapore.
4.2
Un hotel moderno con un lobby precioso, muy bien ubicado, muy cerca de Marina Bay y de un centro comercial moderno con muchos sitios para comer, cafeterías o ir de compras. Nos dieron unas habitaciones con unas vistas espectaculares de Marina Bay. El servicio muy amable.
4.2
Fabulous service and hotel facilities. Great cocktail bar!
4.2
L’accueil, le personnel, la chambre, la vue et le petit déjeuner exceptionnel
Rien à redire
4.2
Views from level 38.
Breakfast on level 38.
Pool
At check-in I accepted and paid for an upgrade from our Executive Marina Bay room to a suite. I was disappointed that while we received a larger room, we lost all views of Marina Bay which was a key reason we chose this hotel and the Executive Marina Bay room. Maybe a rookie error on my part but I expect an upgrade gives you what you had plus more, not bigger but a lesser experience than what you had booked.
4.2
Bra läge med nära till det mesta. Fin utsikt, om man väljer ett rum med utsikt mot Marina Bay.
4.2
We had a deluxe room with a balcony that looked across the marina towards the Marina Sands Hotel. Our king bed was v comfortable and hard to get out of most days. The room was spacious with well appointed lighting, there were power sockets with USB charging and HDMI ports. Our USB charging outputs did not work, but we are prepared for those moments by taking a multi power box with USB charging and plenty of adaptors (UK fittings for SG). There is only one power socket beside the bed so you need an extra long cord if you want to charge your devices from the bedside without a power socket. There were two phones in the room if your using the work station. The real treat is the shower, 3 types to choose from, rain, spa and hand. Hotel location is perfect with corridors to the shopping malls, MRT Promenade is a 5 min walk. Here is the small things that need improvement, room service is too slow, it took an hour for a toasted sandwich and the order was still wrong, the trolley sat outside the room for near to 24 hrs, I took it back to reception. You dont get any reward points unless you book direct. My partner had strained a knee muscle and the team was amazing and caring we got all the support needed. However sometimes you need to explore your requests a little more deeply with the right person in order to get what you reasonably need, ask to speak to someone who knows the system a bit better. Overall it was worth every cent and we will go back.
as above, not much really.
4.2
The room was great. Loved the shower, didn't want to get out. Food was amazing. Staff was great. The hotel took care of my every needs. From storing my luggage until my late flight to anticipating the fact that I would need an extra robe and slippers.
The bathroom could have been cleaner.
4.2
as fi dorit balcoane mai late sau macar de sticla. aveam senzatia ca optureaza vederea minunata.
4.2
Das Zimmer hatte eine gute Aussicht auf die Stadt, war sehr geräumig und sehr gut gepflegt. Das Frühstück war sehr gut, eine große Auswahl und alle Produkte waren frisch. Die Lage des Hotels ist perfekt man kommt in 5 Minuten (aufgerundet) direkt in die erste MRT Station. Aber auch zu Fuß sind viele Ausflugziele erreichbar.
Keine Mängel die wir berichten könnten.
4.2
Friendly room service staff working at the 9th floor, interior of the hotel room.
No bidet for the room i checked in. Please install bidet for all rooms toilets. Because i would love to stay in other rooms as well but bidets is life!
4.2
Location, Staff, Rooms, …
Pool is little bit small.
4.2
Lovely modern room! Good proximity to the shops and MRT
Disappointed in the restaurants. We had dinner at the Pacific Emporium one night and it wasn't great at all-dry toasted sandwich! The 'Chinese' restaurant looked good but it was very expensive.
4.2
A beautiful hotel in a great location for seeing Singapore! Very clean and comfortable with a great view from the large floor-to-ceiling windows in our room. Spacious bathrooms and a powerful shower. The location could not be beat; this is a perfect headquarters to explore all of Singapore, to include Gardens By the Bay and other popular spots. The buffet breakfast should not be missed.
The room was on the expensive side, but was a good value when you factor in the location and compare it to other properties in the area.
4.2
Excellent reception
Size of the room
Bathtub
4.2
Ambience
Location
4.2
Excellent bfast with varieties of food selection
and big space cozy nstaff was vy helpful too.
Had enjoy the heartybfast n hope to stay at Pacific club the next trip
A pick up service at a certain point around
Orchard after shopping to bring back to the hotel
will be fantastic
Getting back to hotel is pretty hassle cos out of way
4.2
We liked everything
Nothing
4.2
Great location and easy access to the city and tourist destinations. The room was spacious and comfortable
Staff were not as helpful as they could have been. We asked for a room on a higher floor and they told us they would check and get back to us - they never did.
Constant pinging from the elevators was enough to disturb us in our room - would be good if the hotel could consider lowering the volume given the number of guests travelling in from different time zones.
But overall a great hotel & would recommend to other travellers
4.2
First impression and last impressions are surely those who will leave a long lasting impression. Check-in service was great and was severed by a very friendly & motivated staff.
The location of the Hotel is great when you have to go to Suntec city or even MBS, everything is in walking distance and the MRT is also close by. The view from the rooms are just stunning.
Unfortunately, the AC-only ventilation in the rooms wasn't my cup of tea, and there was a noticeable lingering smell. Maintenance seemed a bit overlooked; the shower water flow issue turned the whole floor into a wet zone.
The primary concern lies in the check out process, a crucial and lasting impression on guests. Unfortunately they were disorganised and inefficient. Hotels are well-aware of peak hours and check out times, which just leads to the conclusion that the management has not effectively streamlined its operations. Using Covid as an excuse for the failed management just outlines the failure of the management to train its employees correctly.
Express check-outs, self check in services are not preferred nor wanted by guests, which the hotel can clearly see from their daily operations. Employees should appreciate that guests prefer the human interaction, as the implementation of AI and digitalisation will diminish their requirements to perform this job. Indicating for job security you should not only be more organised but more motivated to provide a service. Failing to do so, jeopardises your job and this will come faster than an employee might think.
Hence more personal interactions, improved and organised service are not only required, but surely wanted from the majority of the guests.
4.2
Location excellent, friendly set
4.2
We managed to check in early which was really great travelling with a toddler
We couldn't go to the restaurant to have a drink because they were only serving buffet so we had to walk to a different dining option
4.2
Very friendly and great staff!
Top location
The room is modern and convenient
Pool area and kids club are great
The requested additional bed was not prepared. However, this issue was solved very quickly:-)
4.2
Pan Pacific Singapore is a true gem in the heart of the city. Its prime location near shopping malls, MRT access, and food courts is unbeatable. With luxurious rooms, stunning views, and excellent facilities, including a beautiful swimming pool, it's the perfect choice for an unforgettable stay in Singapore.
4.2
Gutes Hotel in zentraler Lage + sehr gutes Frühstück + guter Service
Sehr hohe Kosten für Speisen und Getränke an der Bar und im Restaurant
4.2
the staff is amazing, you get such a warm welcome and also everyone is super child friendly! it was beyond expectations and i have stayed in great hotels worldwide. everything is super nicely decorated and the rooms are super clean and with a nice interior design. the shampoo's, lotions etc are from balmain so you leave the shower with a great smell. location is great, attached to the hotel there is a mall with tons of restaurants. and super nearby the gardens by the bay attractions. i travelled with my toddler and she loved the child play paradise inside the hotel on the 4th level behind the pool where you find everything from lovely books to read to slides, climbing walls, tents, etc. great money value compared to other expensive hotels nearby!
nothing!
4.2
Facility, location, staff, everything was great
Nothing
4.2
Location, staff, comfort
Check-in. We didn’t get the connecting (big) rooms that we booked as one of them was not available at around 5:30 pm the day we checked-in. The receptionist told us they “upgrade“ the connecting rooms to a higher floor and they’re bigger, but we wouldn’t know for sure.
4.2
Sehr gut, wie immer.
Wir haben auch am Ankunftstag das Zimmer gebucht obwohl wir erst am anderen Morgen ankamen. Da erwarten wir auch, dass das Zimmer gemacht wird, auch wenn wir erst am Mittag das Zimmer verlassen haben.
4.2
The hotel looked fabulous for Christmas and the design and overall look and feel is excellent. The staff were great in all areas of the hotel.
Pool was cold and noisy with kids, we didn’t stay long which was ashame as we wanted to chill. Don’t mind children having the best time, they should but this was unusually noisy.
Gluten free options are really limited at breakfast. The bread role could be improved with the chef/baker making their own. There wasn’t any readily available cereal and there was no desserts/cakes that were gluten free. I ate well with eggs, potatoes, bacon, fruit, salad etc but it’s always nice to get a treat.
Our room had a connecting door which I don’t like and never felt settled during our stay. There was plenty of available rooms and not sure why we were given this room. I should have asked for a room change but we were so tired - we should have as I was awake most of the night!
4.2
-preparation of connecting room as per my request
-preparation of early check-in as free charge
-keeping frozen foods
Toilet was little unclean condition.
4.2
I was upgraded without having to ask, it made my stay very special and I would recommend the hotel to others because the view was amazing from that room.
I was confused about how to, if it was possible, order dine-in. Might be they don’t do it but confusing when looking at their app and it is an option.
4.2
위치는 아주 좋음. 다만 처음 가는 사람은 길이 헷갈릴 수 있음. 도로에 횡단보도가 없고 주변 쇼핑몰 연결다리로 옮겨다녀야함. 그것만 파악하면 시원한 실내로 다닐 수 있음. 수영장 좋음.
발코니 문을 열면 방안과 바깥의 온도차이로 바닥과 테이블에 물기가 생김. 발코니 난간이 돌이라 막혀있어서 고층인데도 불구하고 앉아서는 마리나베이를 내려다볼 수 없음.
4.2
we loved this property. The location and all facilities were fantastic.
4.2
位置不错,方便
可以接受
4.2
Fantastic location close to everything. Staff were very professional, courteous and accommodated our every need. Facilities very modern.
Cannot speak more highly of the staff.
The Emporium.
FAQs
How much does this hotel cost compared to others in Singapore?
The average price for a rental in Singapore is R 906 per night. This rental is R 561 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pan Pacific Singapore. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pan Pacific Singapore. Enjoy the water!
Is Pan Pacific Singapore pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pan Pacific Singapore?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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