Mercure Exeter Southgate Hotel

On site, Pool view, Swimming pool, Swimming pool

3.8

Good(4,021 Reviews)

Hotel in Exeter

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. It offers a health and fitness centre with an indoor swimming pool and a gym.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Exeter

Nearby attractions

Paignton Zoo Environmental Park

32.8 mi

Babbacombe Model Village

26.4 mi

Pennywell Farm

33.9 mi

Kents Cavern Prehistoric Caves

28.1 mi

Available Rooms

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 161 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Mercure Exeter Southgate Hotel

RRRR

3.8

Good(4,021 Reviews)

Hotel in Exeter

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. It offers a health and fitness centre with an indoor swimming pool and a gym.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Exeter

Nearby attractions

Paignton Zoo Environmental Park

32.8 mi

Babbacombe Model Village

26.4 mi

Pennywell Farm

33.9 mi

Kents Cavern Prehistoric Caves

28.1 mi

Available Rooms

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 161 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(4,021 Reviews)

100% verified reviews

3.8

Aug 2024

Typical Mercure hotel. Comfortable and good location.

Good location for central Exeter. It's got car parking which is good. This is a typical Mercure hotel. A little business like but comfortable and well priced.

Staff were inattentive at reception. They don't answer the phones and chat amongst themselves. Slow check in because they were too busy chatting - felt disorganised.

3.8

Jul 2024

Good value for money

Comfortable mattresses, modern and large bathroom; breakfast tea, chocolate, coffee and biscuits in the room.

We had to wait 10 minutes to check in because the room wasn't ready.

3.8

Jul 2024

Excellent!

Location and quality of upgrade room. Front desk service by the chap who served me and even brought up a jug of water since I was luggage-laden, was second to none - he’s a keeper - I work in HR and he’d be on my talent list for sure. He anticipated and read my tiredness from driving with a considerate tone and approach - almost second guessing what I needed to make my registration and stay perfect. Liked the swimming pool too as good length and amenable facilities compare to other hotels. Thank you - I’ll be can for sure. I’ve stayed at other brands under the same umbrella company and it’s ace.

I wasn’t charged for parking or swimming due to the water outage but I’d suggest these chargeable should be listed as such on the website for not charge at all. It was a frustration to learn these are normally chargeables.

3.8

Jul 2024

Disappointing

Location

Bed was incredibly hard and uncomfortable. Also I specifically requested twin beds but was given a double.

3.8

Jun 2024

Wish I had longer to enjoy the facilities.

Very welcoming staff. Lovely large bright lobby area with hydration lemon and cucumber water.

3.8

May 2024

Great stay. Loved the hotel. Amazing location. Lovely pool facilities

Lovely stay. Lovely room. Amazing service and price

The pool and jacuzzi were slightly cold

3.8

May 2024

We will happily stay at the hotel again.

The location was perfect for our time in Exeter. The hotel was very spacious and the room we had was comfortable and quiet.

I am coeliac so found the evening menu very limited in choice. The breakfast was fine with all the available food clearly labelled.

3.8

Apr 2024

Comfy for our little 4 year

Swimming pool how accomadting you all were

Ummmm there wasnt anything to be honest

3.8

Apr 2024

Comfortable stay in a great location

Brilliant location, with a sizeable and comfortable room. Bathroom especially was lovely. Spa/fitness facilities were reasonable.

Our trip coincided with a large group at the hotel. This group were continually running up and down hallways making lots of noise and generally disrespecting other guests. Staff appeared to be finding it difficult to ask this group to be more respectful, although I can appreciate the difficulty this presented. We also booked our stay on the premise of the spa facilities being included in the price. This was not the case, as recently as charge has been applied. It would have been good to have this communicated before.

3.8

Apr 2024

Comfort, friendly, good facilities, value, location

Good facilities, not that bothered about some of the dated bits in rooms. Nice bar, spa etc for the money

Expensive bar drinks

3.8

Mar 2024

Not great !!!!!

Close to central Exeter

Dirty bathroom Mismatched furniture and old Poor reception had to wait after check in time as room was not ready. Previous clients rubbish still in room

3.8

Mar 2024

Lovely stay

Rooms were clean and comfortable, facilities were lovely and the staff were always happy to help, nothing felt like it was too much :) breakfast was also great

3.8

Mar 2024

Lovely hotel with easy reach of the city centre.

The hotel looks lovely on arrival with a nice big open fire and grand foyer. The staff were really helpful and friendly. We used the pool and the sauna which were really nice and quiet.

3.8

Mar 2024

Very disappointed with the stay

The staff was friendly

Unclean was mold in the shower and in the coffee maker, was not provided with a remote control and got woken up at 3am with someone knocking on the hotel door trying to get into our room because they was drunk, couldn't use the swimming pool because it was to full when we wanted to use it. Bedroom was not great looking very dated, marks all over walls and wall paper. £15 to park the car in the hotels own car parking is very expensive.

3.8

Feb 2024

Great location with a welcoming and friendly staff.

Great location. Clean rooms and nice staff. Felt very welcome.

Breakfast could be better.

3.8

Feb 2024

Ok, but a little disappointed

Hotel lobby was beautiful on arrival. Swimming pool was nice, particularly just before close when few others were there.

Room was smaller than expected for the price and was in need of some maintenance, nothing major but small things such as dents in the wall and missing handles on cupboard made an otherwise nice room feel a bit disappointing

3.8

Feb 2024

Excellent

Made you feel very welcome very clean at the hotel and the food was hot

The Jacuzzi was very cold, and the change is needed to be a bit more cleaner

3.8

Feb 2024

Comfort and convenience in central Exeter

Central locality. Friendly/helpful staff. Leisure facilities

N/a

3.8

Feb 2024

On arrival we were told breakfast included but when we went to restaurant next morning we’re told not so…so that was dis

Spacious entrance…location…spa facilities though we didn’t have time to use them..

Corridors with cleaning equipment in them & carpets need abandoning.

3.8

Feb 2024

Great hotel in a great location, the kids loved it!

The breakfast was good and the facilities were great!

Nothing - it was great.

3.8

Jan 2024

Great stay, super, friendly staff, nothing too much trouble.

Location and approachable, friendly staff.

Nothing

3.8

Jan 2024

2 nights in Exeter

Location and staff service

Dated and the rooms were not the cleanest (multiple stains on carpet, windows not the cleanest). I have stayed here a number of times and were it not for the location, and convenient parking, I would choose another hotel.

3.8

Jan 2024

Friendly, efficient and comfortable.

Pretty much everything. The room was comfortable, clean and just the right size for a couple staying for one night to attend a function. There was no rush to get us out in the morning and upon vacating our room we were able to relax in the lounge with a pot of tea before commencing our journey home. The staff were friendly helpful and efficient.

I cancelled a booking with a competitor hotel and booked with you for a number of reasons including cost as you were slighly cheaper. However, when I took car parking into consideration there wasn't a great deal of difference monetarily. I see charging for the car parking as just a way of making money which doesn't add value for the customer. Parking should be complimentary for hotel residents.

3.8

Jan 2024

Disappointing and and very over priced for very basic accomodation.

We have stayed there before and have always enjoyed our stay.It has good facilities and is in a great location.

It was disappointing,the decor all looked a little shabby, the towels were thin and frayed there were no cushions or throw on the bed, just plain sheets ( very basic).

3.8

Nov 2023

Perfect base for exploring Exeter

Great location and friendly staff

Nothing

3.8

Oct 2023

I experienced nice sleep, good food and feel at home

It’s a nice place

None

3.8

Sep 2023

Very underwhelming for the price.

The room itself was a good size. Other than that there was little to recommend it.

Our room was not ready at the check in time. The bedroom windows had no sound proofing and fitted badly - they need double glazing. Fitness area - this was really disappointing - no one on reception, all areas shabby and in need of updating, changing room properly dirty and unpleasant. Calling it a "spa" is a stretch.

3.8

Sep 2023

Convenient

We requested twin beds in our booking and got a double. We had to re visit reception and request the correct accommodation. Not good Also had to pay 15 pounds car parking this on top of the hotel cost is daylight robbery!

Location

3.8

Sep 2023

Very good

very comfortable and hearty breakfast

3.8

Sep 2023

it’s was just “ok”

tired but ok

gym and spa not good

3.8

Aug 2023

A great place to stay.

The twin beds are a bit small but confortable. The room has a good size and the hotel is in general quiet even when full. The swimming pool, spa, sauna and gym are totally professional and not too busy. With profesional changing rooms, dedicated staff. Like a regular good gym. A fantastic addition to your trip. Check out time is late (12:00) and check in early (14:00) you could ask for an addition. Great bar and terrace. Location is perfect.

Small beds. Expensive breakfast (did not try it). But clean and confortable. Good bathroom.

3.8

Jul 2023

Enjoyable overall

Location, price, car parking

The breakfast area was a muddle with poor selection of bread, overcrowding of patrons round a small area. A simple way to improve would be to have a better selection of quality bread, preserves in pots or sachets and serve tea in pots at the table.

3.8

Jul 2023

Short stay

Lovely entrance and breakfast

Rooms look a little out dated and needed attention , furniture has seen better days ,although bathrooms lovely

3.8

Jul 2023

A relaxing and comfortable stay with friendly and accommodating staff in a first class location.

The location and proximity of parking was excellent. Our rooms were spacious and comfortable with particularly good bathrooms and the range of choices and quality of breakfast first class. We also enjoyed a relaxing drink in the spacious and comfortable bar area in the evening.

No problems at all.

3.8

Jul 2023

Really liked our room this time.

Comfortable room , arm chair in room, walk in shower, as requested. No trip hazards

No water in room would have liked more tea bags and milk.Would have liked more service at breakfast.

3.8

Jul 2023

Bad Air-conditioning

This is a lovely hotel well placed in the city centre. The facilities and staff are fantastic.The Spa is a wonderful way to start the day or just chill and relax.

Unfortunately, both me and my partner have checked out today, feeling a little tired due to being very uncomfortable during the night and not getting much sleep. The room was very hot due to the current weather and even tho the air-conditioning was on it did not have any cooling affect at all. After reading and checking the settings many times it just was not working to a point where the best solution was to just turn it off. Such a shame as I would highly recommend the hotel otherwise

FAQs

How much does this hotel cost compared to others in Exeter?

The average price for a rental in Exeter is R 1,992 per night. This rental is R 18 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Exeter Southgate Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Exeter Southgate Hotel. Enjoy the water!

Is Mercure Exeter Southgate Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Mercure Exeter Southgate Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Facade/entrance, Swimming pool, Swimming pool

4.0

Good(1,922 Reviews)

Hotel du Vin Exeter

Mercure Exeter Southgate Hotel

Hotel in Exeter

Reasons to book

About this hotel

Amenities

Map of Exeter

Nearby attractions

Available Rooms

Mercure Exeter Southgate Hotel

Hotel in Exeter

Reasons to book

About this hotel

Amenities

Map of Exeter

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Exeter?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Exeter Southgate Hotel pet friendly?

What amenities are available at Mercure Exeter Southgate Hotel?

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