Rafayel Hotel & Spa
3.8
Good(2,127 Reviews)Hotel in London
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more
About this hotel
On the riverfront, this eco-friendly 5-star boutique hotel has a spa, 2 restaurants and a bar with river views. Clapham Junction Tube station is just a 10-minute walk away.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of London
Available Rooms
Standard Double Room
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Double • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room
1 Queen • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Deluxe Double Room
1 Queen • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.8
Good(2,127 Reviews)100% verified reviews
3.8
Everything
I didn't like that the spa was not open till late night
3.8
Very warm welcome from reception team and everything was great
3.8
Clean and clean facilities, beautiful room outstanding service with a smile restaurant was a bonus and a beautiful setting on the Thames
N/an excellent in all and a very enjoyable stay… will be booking again
3.8
Fab location
Good evening meal & breakfast
Huge room
Car parking - maybe another time
ON the river
Weird decor
Could've had a bigger double bed
Not handy to underground station
3.8
Die Größe des Zimmers und die tägliche Reinigung des Zimmers war in Ordnung. Der Fitness Raum war auch ordentlich ausgestattet, allerdings ohne die Möglichkeit die Geräte nach dem benutzen zu reinigen.
Insgesamt war das Hotel 3* würdig, der Gesamtzustand ist eines 5* Hotel nicht würdig.
Aufkleber am Boden, auf den Tischen mit wirren Bildern um anscheinend etwas griechisches darzustellen, Kunstblumen, grüne Wände aus Kunstpflanzen. Sehr unfreundliche Rezeptionisten die nicht Grüßen.
5 Tage das selbe Frühstück (keine Abwechslung), das ist für 15£ schon echt wenig.
Alles in allen hab ich mir für diesen Preis und für 5* viel mehr erwartet!
Erstmals kann ich eine Unterkunft NICHT empfehlen.
3.8
Very clean and tidy. Great location and so comfortable.
Restaurant was not up to standard and the food I had I could have had some place else cheaper.
3.8
Nice and great selection
The beds wasn’t as comfy as usual hotel beds
3.8
Comfortable
Not sure about the heating system…
3.8
The Locations was ok...considering i booked it late.
The Premises were nice and clean and the Room which was on the 3rd Floor was very nice..
It was a street view....but again i booked it late (would have been nice to have a river view)
The Breakfast was vey nice...a buffect slection..
Only criticism is as soon as we walked into the restaurant the gentleman asked me which eggs did i want and i havent even sat down and it arrived when i was having my cereals....!
3.8
The Hotel was perfectly situated for our stay in Battersea, it sits on the Thames has a great restaurant, the bedrooms are spacious and the bed was comfortable with a walk in raindrop shower and spacious shower room. Cleaned everyday with staff who couldn’t help enough and accommodating. We had our daughter and granddaughter which ascot was also provide in the second bedroom which was adjacent to our for our stay. Breakfast was included in our costing and all I can say is the variety was amazing, cooked English, Continental, pastries, fresh fruit it was all there so plenty to choose from.
We had an evening meal one night I think it was a Saturday the food was also superb and reasonable cost, there were three private parties ongoing but the staff still had time for you as we were a couple dining and the Hotel owner made time to talk to you that goes along way, would I stay there again the answer is yes.
I couldn’t fault the property.
3.8
Camera e bagno grandi,
Letto king molto comodo
, bagno con bidet e tutti i comfort
La camera è molto poco illuminata e la moquette nera peggiora la situazione , l’aria calda fuoriusciva con molto vento NON REGOLABILE per cui l’abbiamo spenta ma faceva freddo … risultato : molto discomfort
3.8
Easy to find.
Wasn’t clean, there were blood stains on the bed linens. The decor was old and the room keys continuously malfunctioned resulting in us getting locked in the car park for up to 10mins.
3.8
Very large well equipped room
The air conditioning and other equipment were noisy in the night.
3.8
Misleading -AVOID AT ALL COST
Misleading -AVOID AT ALL COST
3.8
A friendly welcome, lovely atmosphere, menu for dinner and breakfast had good choices and value for money.
Bar in the evening over looking the Thames with London lit up was delightful.
Staff were extremely polite and helpful. Would definitely stay again.
Disappointed with spa facilities, but they were clean and accessible,
3.8
Excellent hotel. Good facilities, very nice interior design with paintings and sculptures: out of the ordinary. Very friendly staff. Located on the bank of the River Thames.
WiFi connection was poor
3.8
Location was fine, bed was comfy
Bathroom had lots of broken tiles and things were only temporary fixes. Shower knobs were broken and the water was freezing so we were unable to have a shower. Bathroom was dirty, bath had hair in the bottom and dirty marks and dust. Very run down, carpet in the hallway was pulled up and dirty marks all over.
3.8
Calm vibe
The car park
3.8
The place it’s nice and clean.Staff great and very calm place.
No cleaning noises and door flapping.
Very discreet place.
Including the price spa which I told will cost extra.
And possible to buy swimming suits.
One very positive things if you go buy transport the 170 bus will drop you exactly front of the hotel and I had a view to the bus stop from my room.
I never saw any bus come that regularly how this was.
Really great time.
All was great.
3.8
The room was spacious with all modern cons
The internet
3.8
A comfortable hotel with everything I needed including secure parking. Highly individual decor.
Too many signs.
3.8
Room size
Unclean. Hair on the pillow and in the shower. Rubbish under the bed. Staff were scarce.
3.8
nothing
everything
3.8
Location
3.8
Very good location as we wanted to go to my sons favourite restaurant in chelsea
It's about a 10 pounds uber far each way so ok for london
Also not far from battersea park
Rooms are a little dated but spacious and in room 112 you overlook the thames and the gardens
Plenty of tea coffee and iced water in room
Undeground parking is handy bit expensive at 20 pounds a night though
Cleaning could have been better found a Cotton bud from previous occupant on chair
3.8
It’s right next to the river, so nice
location for a walk/run. The rooms are large and clean.
It looks like a lot of money has been spent on the building and decor, however it’s really missing a soul… Just the layout and style is like something from the 80s. Obviously taste is subjective, but I felt this could be so much better.
3.8
location
nothing
3.8
very nice view and rooms were nice.
the hot tub was out of order and one of the sauna rooms wasn’t working and the “pool” was just a bit bigger than the size of the hot tub. For the value of money the room is nice but the extra amenities is very small and I was disappointed with such a small space and only some of the facilities working. there also was none at the desk of the spa so could get towels, tried to get staffs attention but they didn’t come. also no help on how to connect to the room speakers and says you can play from the tv but there was no mode on there. I booked this hotel to use the spa facilities and 1/2 didn’t work so seemed a waste of money. I understand if repaid needed to be made but there was no compensation.
3.8
nothing
No bar in a supposed 5*, Door into hotel. look of the place from outside and with a load of flats above it. Finding a jumper on the floor from I presume previous guest so room wasn’t hoovered.
3.8
beautiful property. we received a free upgrade and made use of all the facilities
price is fairly high
3.8
clean, Big and comfortable Room. staff was very friendly.
pretty far from everything. right next to helipad so there was noise throughout the day. the room we got had glass walls and right next to street, where everyone could see inside. how is this place 5star ?
3.8
Location is fine good bus service . Hotel staff were very helpful and acted immediately to help with any problems . We did not find the bed comfy , too hard for us and as one of us has a bad back , is often a problem in hotels , may be fine for anyone else . We had a problem with the extractor in the bathroom which would not turn off and made a lot of noise stopping us sleeping , they came and did a temporary repair for us at midnight/1am which stopped the problem for the night , so were very helpful . Breakfast was good and reasonably priced .
Bed not comfy . Husband rang to see if had any mattress toppers available , but didn’t , but did bring him up an extra duvet to sleep on top of .
3.8
Absolutely everything location,staff,facilities value for money
3.8
Spa and our room
That we had to leave and check out lol
3.8
it was fairly close to a venue I needed to get to!!
n/a
3.8
room was nice
staff were extremely rude and aggressive was told to leave the hotel at 4am due to apparently not having enough beds? spent £420 for a suite and never got to stay the night please avoid
FAQs
How much does this hotel cost compared to others in London?
The average price for a rental in London is R 3,050 per night. This rental is R 433 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Rafayel Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Rafayel Hotel & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Rafayel Hotel & Spa?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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