Best Western Palace Hotel & Casino

3.7

Good(2,188 Reviews)

Hotel in Douglas

4-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Beachfront or waterfront and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach.

Amenities

Pool

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Douglas

Nearby attractions

Manx Museum

1.1 mi

Isle of Man Motor Museum

22.2 mi

House of Manannan

16.1 mi

Ape Mann Adventure Park

11.1 mi

Available Rooms

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Best Western Palace Hotel & Casino

RRRR

3.7

Good(2,188 Reviews)

Hotel in Douglas

4-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Beachfront or waterfront and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach.

Amenities

Pool

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Douglas

Nearby attractions

Manx Museum

1.1 mi

Isle of Man Motor Museum

22.2 mi

House of Manannan

16.1 mi

Ape Mann Adventure Park

11.1 mi

Available Rooms

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.7

Good(2,188 Reviews)

100% verified reviews

3.7

Aug 2024

Pleasant stay, hotel could have done better very easily.

Breakfast room is great, views out to sea.

Rooms generally tired, needs a revamp desperately or at least attention to detail on ripped carpets and paintwork. I have stopped here over the years many times but I will be seeking better value for money in future.

3.7

Aug 2024

Excellent hotel, well situated, slightly marred by the pitiful range of non-alcoholic beer and cider

breakfast, room with balcony, view, swimming pool, restaurants, parking, location

The pitiful range of non-alcoholic beers and ciders in Lookys bar and in the restaurants generally. Just offering Heineken Zero and one berry cider to customers who enjoy beer and cider but are not allowed alcohol (driving, pregnancy, health reasons, medication reasons) is appalling customer service.

3.7

May 2024

Beautiful location.

The breakfast was good and you get a wonderful view.

I felt the whole hotel is looking a little tired and in need of refreshing. The free wifi was terrible. I just wish hotels would just stop paid wifi and give everyone good wifi for free. Just add it onto prices.

3.7

May 2024

Decent location, great food and drink!

The location is great for anyone visiting the island. It's right on the seafront, with a lovely view of Douglas bay. The onsite bar is good, plenty of different drinks and very good food. We also enjoyed the Majestic Chinese restaurant which was excellent.

The rooms were basic and a little tired. Also we stayed for 4 days and only had our room serviced once in this time, which in my view is not enough. Every other day would have been preferable. The hotel is undergoing some work to the onsite pool, so we were unable to use that at the time but we were notified in advance.

3.7

May 2024

Work in progress

Convenient location with good parking. Very helpful staff. Good choice of breakfasts.

WiFi not working. Room located above noisy air conditioning. Hotel not in full operation. Improvements were under way

3.7

May 2024

Ok for short stay

Speedie check in

Corridors and room carpets very worn, and tired woodwork in room, bed head light didn't work, loose switch.

3.7

Feb 2024

Couple of nights stay, decent value for money. Ive stayed in a lot worse places for a lot more money

Bar food and breakfast was decent. Sea view room was nice. Pool / gym / sauna etc all decent, great value for money. Clean rooms.

Decor tired, needs modernising. The shower needs upgrading, mixer taps either too hot or freezing. Bed a little firm too. Wifi not reliable.

3.7

Sep 2023

I’d recommend this hotel to anyone who wants a good base for sightseeing and expects a quality service. Would definitely

Great location on the seafront, staff very friendly and helpful, food choices excellent. One of the best views from an indoor pool ever!

Can’t think of anything except you need to leave the main building to access the leisure centre.

3.7

Jul 2023

Can not wait to return again.

5 star everything.

Only staying four days

3.7

Jul 2023

Love I.O.M AND always look forward to my visits!!!!

Good location , nice friendly staff, good breakfast!!

Room needs new carpet and a freshen up !!! Room 208 carpet was discussing!!

3.7

Jul 2023

Worse than Fawlty Towers.

Some staff were friendly

There is no way that this should be a 4 star. It is filthy dirty & smells. The ceiling in bathroom was covered in mold. Stench of old smoke in room. Manager did however accept that the room needed to be put out of commission. Manager was nice but reception staff unfriendly & unhelpful. Didn’t even tell you about parking arrangements. Avoid this place. It’s not cheap.

3.7

May 2023

disappointed

the breakfast was good and the pool was nice

the staff were rude and unaccomadating they said they were busy all the time. the room was very small and quite noisy

3.7

May 2023

Passable

Breakfast was fine and restaurant staff and view pleasant

Rooms quite small. Beds very small . Entrance to hotel very shabby

3.7

May 2023

Overall good shame about internet

Excellent breakfast.breakfast staff very helpful despite being very busy.

Internet was almost useless. Extremely low speeds and continuous disconnects. Bathroom was a little dated..

3.7

May 2023

second time staying and was really disappointed

location is great

run down, bathrooms are very small, not very clean

3.7

Mar 2023

All splendid thanks……

everything apart from the shower was weak

nothing apart from the shower was weak

3.7

Mar 2023

Pleasant

Breakfast

Carpets in the main area need replacing

3.7

Mar 2023

perfect

nice staff, warm, spacious and clean rooms, lovely sea view

3.7

Mar 2023

Great spot, reasonably priced

Big room, we were able to check in early, which was brilliant as having a family get to together.

Main meal was cold.

3.7

Mar 2023

Good

variety of evening meals 2 restraunts

hard mattress

3.7

Feb 2023

Exceptional

There was a bloody excellent band playing the night we stayed. Don't know if they have entertainment like that every weekend but wow! I think they were called Boneyard or something like that.

Having to pay to park. Come on, we've already spent money to stay there.

3.7

Jan 2023

did the job

let us check in early

it’s dated needs a refurb

3.7

Jan 2023

Isle of man holidays

Friendly staff, clean rooms, heating working very well...all excellent 👌 Thanks I will be back for sure!! I love the restaurants and casino underneath the hotel so practical

3.7

Jan 2023

good location comfortable rooms

the health club

noisy dining room

3.7

Jan 2023

Amazing Christmas break

Great stay, the English breakfast was top-notch 100%. Great staff, nice gym and sauna. Good room, great views of the beach.

3.7

Jan 2023

Exceptional

Very helpful staff, especially Cindy.

3.7

Dec 2022

lovely stay with a couple of nigglesl

location and we we're wall under one roof.

we could here all the noises outside of our room plus the wind was whistling through the gaps. no staff on the bar, we had to keep looking for them at tea time 4-6pm.

3.7

Dec 2022

Exceptional

The lovely warm welcome at check in.

Nothing

FAQs

How much does this hotel cost compared to others in Douglas?

The average price for a rental in Douglas is R 1,485 per night. This rental is R 17 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Palace Hotel & Casino. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Palace Hotel & Casino. Enjoy the water!

Is Best Western Palace Hotel & Casino pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Palace Hotel & Casino?

We found 11 amenities for this rental. This includes pool, internet / wifi, smoking allowed, parking, and laundry.

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Best Western Palace Hotel & Casino

Hotel in Douglas

Reasons to book

About this hotel

Amenities

Map of Douglas

Nearby attractions

Available Rooms

Best Western Palace Hotel & Casino

Hotel in Douglas

Reasons to book

About this hotel

Amenities

Map of Douglas

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Douglas?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Palace Hotel & Casino pet friendly?

What amenities are available at Best Western Palace Hotel & Casino?

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