Four Points by Sheraton Surabaya, Tunjungan Plaza
Hotel in Surabaya
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Surabaya
Available Rooms
Deluxe King Room
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Room
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Suite
1 King • 570 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Family Room
1 Bunk • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
4.0
Delicious. Steamed buns could have been a little hotter
Pad thai. Abit salty
4.0
Location is superb, just beside Tunjungan plaza
Staff service is perfect
Breakfast is excellent
5.0
Supercomfortabel, goed onderhouden, beste ontbijtbuffet ooit gehad , zeer vriendelijk en behulpzaam personeel
5.0
lokasi ok
tidak ada
5.0
Stanze molto ampie, vicino a un centro commerciale che offre anche soluzioni per mangiare. Personale gentilissimo. Colazione con vasta scelta internazionale con prodotti ottimi.
4.0
The bed was one of the best - I really loved the bed over more expensive name brand hotels. The staff also really friendly. The location right beside a mall also excellent.
The buffet food not great but the staff were excellent. Due to mall close by there were few local restaurants in the area. Also I was there for work so didn’t use the pool but it didn’t feel very private - but good for people with kids.
4.0
Das Buffet zum Frühstück war sehr gut gewesen und Personal waren auch sehr freundlich.
4.5
Fantastic choices and excellent staff
5.0
I had the pleasure of a five-night stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, from August 19th to August 24th, 2023, with my wife and parents. The experience was pleasant, with attentive and polite staff making the check-in process smooth.
I did encounter some challenges with the hotel parking. It was a bit tight to get into the dedicated parking space, and mostly, the requirement to collect a stamp at the lobby each time to exit the hotel car park was quite inconvenient. It would be wonderful if the parking process could be streamlined in the future to enhance the guest experience.
4.0
The hotel has huge and comfy bed, and also breakfast was excellent and fresh
4.0
I like the service of all the staff there. They assisted me during my breakfast picks, and also tidied up my room well and made towel decorations for me everyday. i felt welcomed
4.5
Everything is perfect!
They play the same Indonesian children’s songs the whole day by the swimming pool when we stayed there!
3.5
The staff, especially the ones in the restaurants are extremely super friendly and helpful. The location is right in the center of Surabaya and being attached to the big mall is an added value for those who like shopping.
The indoor carpen in my room produced a strange smell. I assumed it was water spilled on it by previous guests and the damb made it producing unpleasant smell.
5.0
the same as before, perfect place to stay...
5.0
Very nice hotel. Room was very clean, new and modern. All of the staff were so friendly and polite and greet us from reception, concierge, house keeping and pool staff
None
4.5
The location of Four Points by Sheraton Surabaya, Tunjungan Plaza is very good. Only 50 mtrs from Tunjungan Plaza, with shops, cinemas and restaurants. Breakfast is enormous. Local and international breakfast is availlable. Rooms are very clean, bathroom modern and spacious.
all good.
4.5
everything good especially location
none
3.5
Location
Bath room water pressure and hot/cool control.
4.5
the location is great , friendly staff & very clean
4.0
Location, hospitality and of course the room and the aminities.
The music in the lobby was too loud, so it was quite annoying when we want to have a meeting in the lobby.
4.0
Early check in. Nice breakfast and location
I dislike the floor where there is an outdoor walkway in front of the rooms. It feels less private and I have to always keep my window curtain closed as I am afraid if someone will peek inside.
5.0
Perfect location (inside the Tunjungan Plaza), staffs are great, fresh room interior
The access to mall must go outside or through parking, not so comfy.
5.0
everything was good. service , location, staff all fantastic
none
4.5
location, excellent breakfast and very friendly staff
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is R 719 per night. This rental is R 324 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton Surabaya, Tunjungan Plaza. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Surabaya, Tunjungan Plaza. Enjoy the water!
Is Four Points by Sheraton Surabaya, Tunjungan Plaza pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Surabaya, Tunjungan Plaza?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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