Fairfield by Marriott Surabaya

3.9

Good(250 Reviews)

Hotel in Surabaya

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Fairfield by Marriott Surabaya is situated in Surabaya, 4.4 km from Sharp Bamboo Monument and 5 km from Submarine Monument. Guests can enjoy pampering massages at the spa centre or dine at the on-site restaurant.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

4.7 mi

Available Rooms

Deluxe King Room

1 King • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 Sofa • 1 Double • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Suite

2 Single • 1 King • 1 Sofa • 861 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Fairfield by Marriott Surabaya

RRRR

3.9

Good(250 Reviews)

Hotel in Surabaya

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

4.7 mi

Available Rooms

Deluxe King Room

1 King • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 Sofa • 1 Double • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Suite

2 Single • 1 King • 1 Sofa • 861 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

3.9

Good(250 Reviews)

100% verified reviews

0.5

Aug 2024

Bad Experience and Horrible Stay

Not a single thing

The hotel is in a run down state. The photos on your website are deceptive. The rooms are in a bad state, the staff is very rude.

0.5

Aug 2024

Horrible stay Do not ever book this hotel.

Nothing

The pictures posted on your website are very deceptive. The hotel is in a run down state with bad rooms and rude staff.

3.5

Feb 2024

General

The restaurant is good. Th staff are very kind abd well trained.

The room that I stayed in is not well soundproofed.

3.5

Jan 2024

Good value and location is near to highway ,,

Location

Room is too cold despite air conditioner had been turned off, water in shower is not hot enough

3.5

Dec 2023

We had business in the nearby area of the hotel, the price for facilities was competitive,

Breakfast was sufficient. Room was clean. Car parking was good at the front of the hotel. Swimming pool access good, but not enough shade or seating.

The room was smaller and not well laid out. Room decor was not up to spec. Reception was on the first floor and welcome was not up to spec. Normal car parking is awkward under the hotel. Reception on first floor and access restricted during our stay by maintenance on escalator.

4.0

Dec 2023

It was a pleasant stay. Thank you.

I love the price and location and the staffs. And I received a nice surprise in a form of a free breakfast.

The Hotel is probably 7 years old and maybe a renovation will be needed for the lobby and restaurant. For the room, I think it needs a little extra cleaning.

4.0

Nov 2023

Review Fairfield 8/10

(+) -Kamar sangat rapi -Design sangat detail dan bagus -Fasilitas seperti gym, pool dirawat dgn baik sehingga nyaman ketika digunakan -Kamar mandi bersih -Speaker pada kamar unik menambah nilai plus

(-) - Toiletries kamar mandi kurang lengkap, contoh : tidak ada sisir -TV otomatis nyala sendiri, cukup mengganggu karena harus dimatikan scr manual -Makanan saat breakfast tidak terlalu beragam -Mestinya disediakan handuk kecil pada tempat gym -Tidak ada welcome drink -Tidak ada laundry bag sehigga sulit ketika mau laundry

0.5

Oct 2023

2 star facility at 4 star price

Nothing

Location is bad. Not near to anywhere. Nearest indomart is about 500m. The mall is abt 2km away. Definitely need car. Carpark is dark with super narrow isle. Room is not big and carpet is dirty. It doesnt even have wardrobe. So no bathrobe for sure. They only issue 1 card per room of 2 pax which created so much inconveniences. Very minimum toiletries. Only toothbrush n 1 tiny comb. No hand towel, no face towel, no shower cap etc. Shower head angle is stuck so its not adjustable at room 1908. They uses cheap soap and shampoo. Better bring your own. The $12 breakfast is misserable. No meat item at all. Only sausages and egg. Many carbs items. Fruits are just pappaya and honeydew. Coffee machine broken on day 2 (i stay 3 nights) so no cappucino and all. Swimming pool is filthy. And they decided to clean it on saturday morning when its weekend and many kids want to swim. Afterward they decided to close the pool completely. As for the rate, they charged different rate for the 2 exact room i booked and they said it from booking.com

5.0

Sep 2023

Great hotel with great price, love it. Definitely will back again in future time.

1. Happy and enjoy with variety and quality of breakfast, congratulation to the chef and team. 2. Room setting for twin room with additional extra bed/sofa genius idea, suitable for family trip. unfortunately only stay very short day.

As 4 star hotel overall good, only minor cleanliness there is a spot at flat sheet. Sensitive issue Arrive at midnight have problem with signage your hotel. Lost entrance then make long turn 1 more time, Need clear signage that visible while driving. My opinion this one of weakness from Fairfield Mayjend Sungkono.

5.0

Sep 2023

Exceptional

Thank you so much for the excellent services, friendly staff and warm hospitality.

4.0

Aug 2023

Good for biz traveller

Clean and quiet

Location

3.5

Aug 2023

Good value

Big room

Cleanliness, abit worn down, reception and bellboy are slow service (maybe understaffed?)

4.0

Aug 2023

Very good

The room was spacious for our family suite, our extended family can meet and have small gathering there. The buffet for breakfast had so many varieties and it tasted decent,

The hot water wasn't working, but they sent people to take care of it fast.

5.0

Jul 2023

10 point

Good nicegg

1.0

Jul 2023

All textile and dish need to be changed.

Very good personal.

Durty towels, durty blanckets and pillows. Durty dish in dinnig room. We didn’t expect this from Marriott.

4.0

Jun 2023

Very good

Room

3.5

Jun 2023

Overpriced for the state of the place

The bed was so comfortable, and the room was quiet and cool. The staff were so helpful and friendly. Left me a cute towel-dog creation and handwritten note.

The pool area was disappointing, there are only 3 sunbeds and it is basically in the shade all day. The prices in the restaurant are very expensive, and don't include a very high tax and service charge that is added on after. Not a lot of options on the menu either. The hotel is generally not in a good way with stains on carpets, marks on the walls and mirrors. Overall I don't think that it should be priced so high per night considering how run down the place is!

5.0

Jun 2023

Wonderful. We will stay there again if we have chance to come here in the future.

The variety of foods is good. The staffs are very friendly and helpful.

The taste of food is a bit too salty for us.

5.0

Jun 2023

Exceptional

The room is clean

Nothing

4.5

May 2023

Superb

love the welcome gift, a plate of fruits and the rooms are very clean

N/A

1.0

May 2023

this was a terrible place. I would never stay there again know what I recommend it.

not clean. not a great place. restaurant was terrible. worst meal in the 3 1/2 weeks we were traveling in Indonesia.

rooms, restaurant, towel, smelled like cigarette smoke. Even Walley asked for a fresh set. The sheets were dirty and stained.

2.5

Mar 2023

Can be better and cleaner

Staff was pleasant. The bed was quite comfortable.

The room has a smell. It's not very clean but passable. The towel had a cigarette smoke smell which was rather disgusting. The telephone in the room was not working so I had to go to reception when I needed something.

FAQs

How much does this hotel cost compared to others in Surabaya?

The average price for a rental in Surabaya is R 697 per night. This rental is R 340 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Fairfield by Marriott Surabaya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Fairfield by Marriott Surabaya. Enjoy the water!

Is Fairfield by Marriott Surabaya pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fairfield by Marriott Surabaya?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Surabaya

Explore all rentals in Surabaya

4.5

Excellent(450 Reviews)

JW Marriott Hotel Surabaya

Fairfield by Marriott Surabaya

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Deluxe King Room

Junior Suite

Family Suite

Deluxe Twin Room

Fairfield by Marriott Surabaya

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Deluxe King Room

Junior Suite

Family Suite

Deluxe Twin Room

Reviews

FAQs

How much does this hotel cost compared to others in Surabaya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Fairfield by Marriott Surabaya pet friendly?

What amenities are available at Fairfield by Marriott Surabaya?

Explore similar vacation rentals in Surabaya

Surabaya travel inspiration

Related vacation destinations