Hilton Astana
Hotel in Kazakhstan
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Set within Expo-2017 exhibition complex in Astana, Hilton Astana welcomes guests with a restaurant, rooftop bar with a city view and indoor swimming pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kazakhstan
Available Rooms
Deluxe King Room
1 King • 365 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe King Suite
1 King • 914 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive King Room
1 King • 365 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 King • 1044 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Mobility Access
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
9.0
Great buffet breakfast. Nice comfortable room with a great view of the EXPO area. Next door to a great shopping mall, and walking distance to the university. Attentive, polite staff.
We didn’t get a chance to eat at the ninth floor restaurant because there was a private party both times we checked.
10.0
Все понравились
Мыло и шампунь
9.0
Хорошие чистые сауны. Их в Hilton 5, но хаммам был закрыт на мероприятие во время нашего проживания. Вообще чисто везде, приятные ароматы по всему отелю. Уютный свежий номер.
Просторный отель, поражает большими пространствами и роскошным убранством.
Еда из ресторана была вкусной.
Заказ ужина и завтрака в номер был не вовремя дважды. Администрация ресторана, принимавшая заказ, не достаточно профессионально вела диалог, не хватало лояльности и дипломатичности. Официанты, доставлявшие еду в номер, работали хорошо. В номере кондиционер зависел от того, насколько открыта штора, потому что номер был на солнечной стороне. Когда мы распахнули их полностью, стало очень жарко, кондиционер не справлялся. Интернет работал плохо, тормозил.
2.0
nice spa especially hamam
upon our arrival, I informed the staff that we were exhausted from a 13-hour flight and had requested early check-in the day before. Despite available rooms, the reception manager, Sergey, refused to accommodate our request and stated that the earliest check-in would be in three hours. However, another staff member later offered us a superior room at no extra cost. Additionally, we encountered issues with the room keys and were served champagne that was moldy and had a vinegar-like taste. Unfortunately, the hospitality provided did not meet our expectations.
3.0
The hotel is nice modern.
The staff gave me an impression that they need more training. They never welcome me anytime I come back. I requested a room with a double bed instead of two single beds, they gave me an accessible room and told me I will moved to another room the next day. The next day I waited and nothing happened until I went to inquire. Then I was asked to pay more. It was just too much. I traveled to Astana from another city, people were so polite in other cities. Unfortunately I have a lot of business travel to Kazakhstan but I’m not sure I will ever stay at the Hilton again.
8.0
месторасположение. комфортно. вкусно готовят в ресторане.
не понравился сервис и обслуживание. на ресепшн приходится звонить по несколько раз. в ресторане заказали еду, прождали час и выяснилось, что официант не передал заказ повару, спустя час ожидания.
8.0
Интерьер, расположение
Завтрак платный, мини бар платный
За такую сумму бронирования, можно было бы таким как я проживающим несколько дней (2-3 дня) оставить мини-бар и завтраки без оплаты. Тем более и оплата завтрака за детей, это тоже не красиво
8.0
Местоположение, большой просторный номер, шикарный вид
Отдыхаю в этом отеле уже в третий раз.
Поселили на 3 этаж в той части отеля, где делали «плановый ремонт», непрекращающаяся дрель с 10 утра в воскресенье испортила все впечатление от поездки. Если вы делаете ремонт, то вы должны поселить гостей в той части отеля, где слышимость будет минимальная, потому что люди приехали к вам отдыхать, а в таком шуме отдых невозможен.
Завтраки были скудноваты, не хватало разнообразия, по сравнению с предыдущими поездками в этот отель завтраки стали хуже.
9.0
Постоянно останавливаемся в этом отеле. Расположение прекрасное - ТРЦ, аэропорт близко - нам это идеально подходит. Ну и любим эту сеть отелей. Персонал, сам отель хороший цена - качество
10.0
Вежливый персонал
Отсутствия розеток для кофе машины и чайника. Изношенные халаты
9.0
Очень вкучные завтраки, удобное расположение и приятные сотрудники
То, что лифт карточка подходит только для этажа проживания.
6.0
The hotel is located in a good place.
Jakuzi and steam room were not working most of the days and generally it is poorly managed.
9.0
View very nice
Not much
10.0
Everything
The blackout in the room needs to be more ticker as it lets the light pass into the room
10.0
location
didnt make as early check in
5.0
Ok
No water, elevators broken
8.0
The shower was great, the room was spacious and well designed
Could not open the window
10.0
no coffee in the room ???
9.0
Generally, everything is on a great level, I had a great stay. Breakfast was exceptional.
Too much gold in interior design.
10.0
Room and view are good
10.0
location, staff in hotel was really good
beautiful place, nice service
9.0
I liked SPA, good breakfast, delicious food in the Cloud 9 restaurant. Beautiful main hall, amazing view from the window to Astana Expo sphere.
10.0
The room we booked was a deluxe/standard room but was so good it felt executive! We were so impressed with the size, facilities and the view! Breakfast was also delicious with lots of choice and options.
I was a little disappointed that the lobby bar almost charged 7200 tenge for 2 gins we didn't order or have. Tbe staff were fantastic and did quickly amend the bill when we pointed out the error, but it was a shame it happened.
6.0
Great Spa area, very large & comfortable bed, fast room service
The room I was given was run down (poorly draining showers, broken bath plug) the breakfast has less options than in the past. The foreign TV stations weren't working. There was a Dance competition that was extremely loud in the main lobby early on both weekend mornings early.
FAQs
How much does this hotel cost compared to others in Kazakhstan?
The average price for a rental in Kazakhstan is R 719 per night. This rental is R 83 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Astana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Astana. Enjoy the water!
Is Hilton Astana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Astana?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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