Novotel Cardiff Centre

Property building
Property building
Property building
Property building
Property building
7.6 / 10.0
Outstanding(3,955 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher

About this hotel

0.5 miles from the Cardiff International Arena, this Novotel has an indoor swimming pool, a gym and restaurant. Shops, nightlife and Cardiff Central Rail Station are all 10 minutes’ walk away.

Amenities

Pool
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Cardiff

Available Rooms

1 Queen • 279 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 Queen • 344 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
booking logo

Ratings and reviews

7.6 / 10.0
Outstanding(3,955 Ratings)
100% verified reviews
9.0 / 10.0
Jul 2024
Short but very sweet
Breakfast was excellent both continental and cooked option. We opted for breakfast in bed and service was 10 out of 10
6.0 / 10.0
Jun 2024
Not best suited for assistance dogs - even as a Dog Friendly hotel
Bed really comfortable. Room a great size, nice and big. Relatively clean. Drinks expensive but bar area relaxing. Food in the restaurant looked and smelled great - however we did not eat it ourselves. Plenty of parking availability. Didn't use the facilities (pool/gym etc).
Disability assistance needs: I contacted prior to arrival about having an assistance dog over email, and it was confirmed no pet fees were required. However this was queried again at reception on arrival and the staff member had no idea about assistance dogs, trying to charge the pet fees. I also contacted prior to arrival to request a fridge for the room for her food/medication and was told all rooms have a minibar. There was no fridge in the room, and no facilities to store items requiring refrigeration but I was told at the desk "we used to store people's items but we don't anymore, your room should have a minibar." It did not, and there were no provisions for a fridge being provided for this. We instead had to request ice buckets from the restaurant and replace this a couple times a day in an attempt to keep our items cold. As a pet friendly hotel - I was told my assistance dog was not allowed in certain areas (limited areas to "pets")- which as an assistance dog, is exempt and again had to explain the access laws for disabilities and assistance dogs. Then when trying to input car registrations for the parking the person got both our car details wrong - we watched them input our details and even whilst using phonetics (a for alpha/b for bravo) instead of A/B... it was wrong. We were unable to see on the screen what was input, it was from watching the typing that we saw it was incorrect. All in all a difficult experience on arrival to the hotel. I chose this hotel at a higher cost to other local hotels to the area due to being told that provisions were in place for my assistance dog already, after being confirmed over email and telephone they would be. Really disappointed. There was only one individual on the desk that we dealt with repeatedly - I would advise they have further D&I training.
7.0 / 10.0
Jun 2024
Ok stay slightly dated like many Novotels are good locations
Location near Cardiff stadium
Senior management, On mobile phones in lobby area and food hall looks bad as staff working so hard It presents very poor
10.0 / 10.0
May 2024
A great place to stay in Cardiff. Will be back.
Big airy room, Earl Grey tea, comfortable bed. Very helpful & friendly staff.
Nothing.
7.0 / 10.0
May 2024
Good stay, clean, central and helpful staff.
Central, good parking - have to pay 10 for it.
6.0 / 10.0
Apr 2024
Not amazed by hotel but would return
Pool friendly good location
Big spring in bed mattress No water or biscuits in room Hair dryer didn’t work
10.0 / 10.0
Apr 2024
I would recommend this hotel to people, and I would definitely stay there again.
We really liked this hotel, the leisure area is great, especially the pool, my son already wants to go back, The breakfast was simply PERFECT, everything was very good. I want to especially thank a guy called Lee, very sweet and attentive…. Congratulations to the NOVOTEL hotel.
The days I was staying, one of the elevators was broken, so only one elevator was working, it was a little busy, but the day we left I noticed that they had just fixed it. Nothing else
8.0 / 10.0
Apr 2024
Great location and great pool
Great location and the pool

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is R 2,157 per night. This rental is R 110 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Novotel Cardiff Centre. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Cardiff Centre. Enjoy the water!

Is Novotel Cardiff Centre pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Novotel Cardiff Centre?

We found 11 amenities for this rental. This includes pool, pets allowed, internet / wifi, smoking allowed, and parking.

Explore similar vacation rentals in Cardiff

Explore all rentals in Cardiff

Cardiff travel inspiration

Read our blog