Park Plaza Cardiff
4.1
Excellent(6,645 Reviews)Hotel in Cardiff
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Located in the city centre, just 5 minutes’ walk from Cardiff Castle, this luxury 4-star hotel offers stylish rooms with free Wi-Fi. There is a 20-metres indoor pool and a gym.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Cardiff
Available Rooms
Beds not specified • 419 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.1
Excellent(6,645 Reviews)100% verified reviews
4.1
Our room was excellent nice and warm very clean and of high standard and will stay with you again.nothing
Nothing
4.1
Hotel stay gets top marks. Location to city centre is perfect. Simply a short walk to shops, pubs, museum and more.
The NCP car park opposite is expensive despite applying the hotel promo code.
4.1
Clean and tidy
Nothing
4.1
Good location , spotlessly clean , quiet where our room was. Staff were delightful
4.1
It was clean friendly and amazing! Recommend the raspberry cooler!
Sadly the jazzcui wasn't working when we went which was gutting as it was on of the reasons when we went as it came with swimming sauna and jacuzzi
4.1
Best hotel in Cardiff, beats the five star ones as staff are relaxed & they don’t have that nonsense of only using the pool at an allocated time .
Pool
& staff
4.1
whole experience
nothing
4.1
Wonderful stay at hotel. Made hotel aware it was special occasion for my wife's 60th birthday. Reception said happy birthday when booking in, goodies left on bed in room and as I had booked restaurant for meal that night staff there were aware of the birthday and said happy birthday and gave her a lovely dessert with birthday message.
If I had to find any fault, and really struggling to do so, then breakfast in morning was not as we have had previously. However am aware wedding day before so probably went for breakfast at a wrong time.
4.1
Clean and very friendly staff
Only feedback would be for some firmer pillows
4.1
Seemed a little tired as though it had been cooked and kept warm.
Not as fresh as it could be. Bacon needs to be crisper as it was a bit rubbery.
Fried eggs need to be softer. Bacon could be crisper.
4.1
Lovely interior, room was great, breakfast super.
We were in a front room and it was rather noisy.
4.1
Room and en-suite were lovely and a good size. The swimming pool was excellent and we really enjoyed this experience. The staff were very helpful and accommodating.
The options for vegans were non existent and when we asked we were told there was no stock of vegan yoghurts. We were told the day before that there would be plenty of vegan options and this led us to purchase breakfast when paying for the room. It was disappointing to find this was so limited the next day. We would have been better finding somewhere vegan for breakfast. The staff were helpful and apologetic for the limited offerings though.
4.1
We went to a concert at Cardiff Castle, the reception staff, cleaners, restaurant staff everyone was amazing. Great choice of breakfast the room was lovely fantastic value for money. We will definitely be coming back loved it.
Nothing we loved it. Next time I will definitely be trying the spa we just didn't have enough time.
4.1
Amazing location easily walking distance to the centre, fabulous room, comfortable, clean, lots of extras , great size , amazing breakfast and lovely pool and great gym
The outside of the building does not do the inside justice
4.1
Pool jacuzzi and steam room was very relaxing
Nothing
4.1
Location - great location and able to easily access attractions such as the castle and city centre. Around a 30 minute walk to Cardiff Bay. Access to the spa facilities made it a nice extra touch to the stay. Staff were friendly and helpful. Hotel was pretty quiet considering the location.
Room - some aspects of the room needed updating. The window was dirty and the bottom of the window needed replacing. Bathroom - good sized shower and separate bath tub but needed grout cleaning more in and around the shower and the shower door needed cleaning better.
4.1
Staff were very friendly and helpful - the location was very convenient for exploring sites like the castle - had a lovely dinner in the very comfortable restaurant - the room was comfortable and cosy for our winter time stay
have nothing to complain about
4.1
The room was lovely large bed!! Breakfast was very good.
4.1
Staff - all friendly
Gym - excellent.
Location - opposite NCP, Yates bar , a club and another young pub. Not a particularly welcoming area.
Parking - dirty and very difficult to pay. Ended up paying full price as machine broken and NCP app difficult to redeem dis pint.
4.1
Room location was great near lift. Breakfast was good lots of variety and freshly cooked.
Loved the size of the bed and so comfy too.
Shame no sauna at the health suite.
4.1
The staff were very friendly and the Sunday lunch was good
Breakfast was cheap and tasteless I tried once and not again.
Housekeeping was appalling - both days I had to chase to get my room made up and on each day it was after 430pm when the room was cleaned. I have NEVER had that experience in any hotel I have ever stayed in
I was in an executive room and booked 3 massages and had to pay to HIRE a dressing gown for the sauna- unacceptable
The TV didnt access any main channels
4.1
Lovely hotel.
Span and well being place was the highlight
4.1
Staff were friendly and helpful, food was amazing and the bar staff were brilliant.
Room was super small as was the bed, we requested to move rooms as we ordered and XL bed, after 10 mins of explaining this we were finally moved. The new room had a lovely size bed but the air con didn't work, no toiletries were left and dirty tooth paste around the taps. We asked if they could change the AIR con in the room to a lower temperature but were told they could not do so. The TV was broken, therefore unusable. Such a shame as we have stayed here many of times and come back due to the higher spec.
4.1
Modern
Was humid
4.1
The staff, rooms are lovely and big
Hot buffet at Breakfast, it felt it had been left sitting for hours
4.1
Room very clean and large, with even a safe box to keep your things in. The pool, jacuzzi and sauna were also very nice, and they opened early in the morning to let you enjoy a swim before going into the city. 24 hour room service was also amazing, calling them at any time if you needed anything and they would promptly bring it to you; whether it was a spare HDMI cable, a bath robe or even complimentary bottles of water.
Prices of the food in room service were quite expensive for the portions you get. Also, the breakfast was not nice at all - I could not even finish it and had to buy breakfast elsewhere. I had also paid for later checkout by 2 hours, however they blocked my keycard at the normal checkout time so I was locked out of my room in my swimsuit.
4.1
Clean modern property / central location
Breakfast was cold. Loud noise from centre until early hours although it was right in middle of town. Felt was expensive for what it was
4.1
Everything especially the pool
Nothing
4.1
Fab
Noise! Doors banging, people taking and running around in our corridors until 1 am
4.1
I didn’t realise that breakfast wasn’t included in the room rate. I paid £318 for 2 rooms, paying that much I would have thought breakfast would be included.
I wasn’t given the opportunity to book twin rooms on the website and we were told when we booked in that they would get housekeeping to go in and change the rooms from doubles to twins but it didn’t happen, we weren’t too fussed about it as the beds were big enough but if it wasn’t possible to change them then reception shouldn’t have offered.
4.1
Staff were very helpful! Went above & beyond!
No flannels, one coffee bag!
4.1
Perfect location juste near the castle, staff very helpful. Gréât breakfast
FAQs
How much does this hotel cost compared to others in Cardiff?
The average price for a rental in Cardiff is R 2,119 per night. This rental is R 0 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Park Plaza Cardiff. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Park Plaza Cardiff. Enjoy the water!
Is Park Plaza Cardiff pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Park Plaza Cardiff?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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