JEN Singapore Orchardgateway by Shangri-La

Activities, On site, Pool view, Swimming pool

4.2

Excellent(6,062 Reviews)

Hotel in Singapore

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Singapore

Nearby attractions

Resorts World Sentosa

Available Rooms

Superior King Room

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior King Room with City View

1 King • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Twin Room with City View

2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

JEN Singapore Orchardgateway by Shangri-La

RRRR

4.2

Excellent(6,062 Reviews)

Hotel in Singapore

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Singapore

Nearby attractions

Resorts World Sentosa

Available Rooms

Superior King Room

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior King Room with City View

1 King • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Twin Room with City View

2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.2

Excellent(6,062 Reviews)

100% verified reviews

4.2

Nov 2024

enjoyable stay, nice and quiet Shopping centre directly under the Hotel. easy and good breakfast.

Location to shopping and everything in general was great.

4.2

Oct 2024

Würden nochmals kommen, durchweg zum empfehlen.

Lage des Hotels und die Aussicht. Sehe bequemes Bett.

4.2

Oct 2024

Amazing stay!

The location is amazing! At the pool bar the prices are on the higher end but... hey you are in the heart of Singapore! Breakfast was great with a wide selection!

4.2

Aug 2024

Amazing stay in Singapore

It was an amazing stay in amazing hotel. Perfect location, nice big room with a view, comfortable bed. Everything you need to relax and explore Singapore. There is also a pool on the roof with a view, but we had no time to use it ((

4.2

Aug 2024

Would stay again

location, room, pool area

4.2

Aug 2024

We stayed here 2 years ago and we absolutely loved it. On returning this year we felt at home straight away.

Amazing staff. Incredible room and so clean. Lovely food and a really relaxed g atmosphere.

Absolutely nothing.

4.2

Aug 2024

Bel emplacement, chambres confortables et propres

L'emplacement est excellent car très central et près des commerces. Chambre spacieuse et confortable et très bon petit déjeuné. Les employés sont courtois.

La piscine est très belle mais c'est une hotel gigantesque et donc on est trop nombreux à la piscine et on se sent un peu à l'usine.

4.2

Aug 2024

Great location with a fantastic roof top pool

Location couldn't been better, connected to a shopping centre and on Orchard road to access all the shops. Staff were very friendly and the roof top pool was fantastic.

Room was on the smaller side and slightly tired.

4.2

Jul 2024

Pricy but worth it! Very comfortable.

Location is good, Metro station and busstop was on the opposite of the entrance. Infinity pool was amazing! There is a mall next door with many good food locations.

Had to take 2 elevators to go to your room

4.2

Jul 2024

Not sure if gonna come back for another stay.

Location

Funny smell in the room.

4.2

Jun 2024

Location, would stay again.

Good location ‘mid’ Orchard Road. Comfortable room.

Lift change to reach room

4.2

Jun 2024

Amazing hotel with rooftop pool - highly recommend

Super amazing rooftop pool! We came for one night on a layover and it cured us of fatigue and jet lag. Staff were so friendly, and the location is right near a metro station (like literally down an elevator and you are there).

nothing it was perfect.

4.2

Jun 2024

great place to stay in Singapore. will come back again

amazing location and great facilities

4.2

Jun 2024

Good central location

Good location. Lovely rooftop bar.

No indoor bar

4.2

Jun 2024

Super Lage - am Besten auswaerts zum Fruehstueck

Sehr zentral gelegen, direkt verbunden mit dem MRT und den grossen Shopping Tempeln an der Orchard Road, viele Foodcourts und auch Restaurants in der Naehe. Taxi Pick-up gleich vor dem Hotel. Kleiner Pool auf dem Dach.

Fruehstueck ist qualitative nicht ueberragend fuer den Preis. Zimmer eher klein.

4.2

Jun 2024

Location is super good, surround with many good restaurants and shops

Variety of food and selection of drink. The staffs are well - managed and tried to get you to the table. It is depends on what time you come to the breakfast outlet, early morning before 9am would be less people. Location is superb, you can take couple mins to many famous restaurants.

The dust in the room is everywhere especially the bathroom door and curtain, i got eye inflammation after i got back to my hometown. Also the area in the front of the room is quite slippy and make me fall however the hotel staff has prompt response and make sure i dont have to pay for the broken glass. Also the check in takes longer than expected.

4.2

May 2024

Top Lage in Singapur

Lage und Service

4.2

May 2024

Kritik

Rundum super zufrieden

Keine

4.2

May 2024

Enjoyed my stay.

Location, roof top

Didn’t like bathroom design.

4.2

May 2024

Great city views and good central location

Location was great, central and above an MRT (metro) station. Buffet lunch was very good value. Managed a quick swim in the pool before a storm and a late evening drink at the pool bar in the evening- the city views were lovely. Enjoyed room service delivered by robot Jeni. Good room, very good aircon, separate toilet and shower was nice.

4.2

May 2024

Nice place to be - recommended

The room was spacious, the location was ideal just next to the MRT and the a big mall, the deck with its swimming pool was awesome.

The maintenance on the swimming pool but they did not really have the choice.

4.2

Apr 2024

Fabulous

Clean . Modern. Pool area beautiful. Staff very friendly. Excellent breakfasts .

4.2

Apr 2024

Nice enough and lovely staff but not worth the money paid.

The pool is great,

Not worth what we paid for overall.

4.2

Apr 2024

Es una muy buena opción si quieres disfrutar Singapore

La terraza es lejos la mejor atracción...Con una vista maravillosa...Y su ubicación también... El personal exelente..Es como estar en un Apart Hotel..El desayuno maravilloso...

Que por todo facturan demaciado...Podría ser un poco más económico. El desayuno debiera ser incluido en el precio por noche... Que no es nada de barato.

4.2

Apr 2024

Magnificent hotel in the best location to enjoy all Singapore has to offer.

This hotel is the best. Great location. Excellent facilities. Exceptional staff. Comfortable, such a cool vibe.

4.2

Mar 2024

Great place for Singapore visit. Would stay again.

The location is great for exploring Singapore. Staff all were friendly and accommodating. The pool is great and the view from the pool deck outstanding.

The bed was surprisingly hard. Minor inconvenience: since the main lobby of the hotel is on the 10th floor, have to take two elevators to get to street level.

4.2

Mar 2024

Wonderful City Stay

There are many things to love here. The location is great for exploring the city and getting everything you need. The staff were friendly and helpful, even helping me find a dental clinic nearby when I was faced with a dental emergency. They granted both early check in and check out to meet my flight times. The breakfast buffet was lovely and plentiful. The pool and view were wonderful and I wish I had more time to enjoy them. Finally, the Club Suite room with the included snack buffet and free drinks from 5:30-7:30 in the Club Lounge was awesome. It was the perfect way to kick start our evenings on the town.

Everything was good. The room was a little small, but I was not in it for very long.

4.2

Mar 2024

位置太熱鬧如果週末遇到辦活動的話會很吵

位置很棒

隔音超爛隔壁講話或是開電視都聽得到

4.2

Mar 2024

Had a nice stay. Comfy beds and nice rooftop pool with city views

Great location and easy access to metro and places to eat

4.2

Mar 2024

Déçu

Emplacement, au pied de la station Somerset, et des centres commerciaux. Piscine sur le toit.

Le lobby, très froid, au 10eme étage. Le petit-déjeuner, de qualité très moyenne. Très loin du concept Shangri La

4.2

Mar 2024

值得选择

地理位置优越，房间面积足够，安静

4.2

Mar 2024

Super City Hotel mit bestem Roof Top Pool in der Stadt, kommen gerne wieder!

Roof Top Pool und die Pool Bar

Aktuell laufen noch Renovierungsarbeiten, die Auswirkungen auf die Gäste sind aber sehr gering

4.2

Jan 2024

Probably wouldn’t stay here again with room issues for family of 4.

Great location, water filter for drinking was great and breakfast was yum.

Need to clarify between booking.com And hotel about rooms for family of 4. As hotel Says an 11 year old should be sleeping in king bed with parents not In seperate bed. Not acceptable.

4.2

Jan 2024

Amazing, clean, vibrant, beautiful!

Location & rooftop pool. Didn’t experience the food because there was so much close by we ended up eating out.

4.2

Jan 2024

Comfortable and relaxing Singapore stay

The hotel was very comfortable and clean. The facilities were awesome.

I would have preferred to have booked a bigger room next time.

4.2

Jan 2024

Excellent value

Location value fir money with club lounge food quality excellent and choice of alcohol Roof top pool and bar staff

Main breakfast room extremely busy, nothing in hotel only pool bar No other facilities

4.2

Jan 2024

Great location in a 4 star hotel

Location was perfect. Bed very comfortable. The room was tight when we had a rollaway bed installed.

One guest was gluten free and the breakfast had very little for her to eat. Pool staff were very slow with drinks. Drinks very expensive compared to other hotels. Didn’t like that our bathroom was a shower inside a bath.

4.2

Dec 2023

Very pleasant loved the pool area too

The breakfast was more than Gould need and it was in a fresh and well spaced environment

Disappointed with the foyer’s a bit lack lustre

4.2

Dec 2023

Great location, clean room and great breakfast

Room was clean and comfortable. A huge selection of food / drinks available for breakfast.

4.2

Dec 2023

Location Location Location

Location was great in the heart of Somerset atop of the MRT, The hotel is modern and comfortable we paid extra for a club room which entitled us to breakfast, all day access for tea coffee and soft drinks and evening drinks and a light snacks. The room was small but modern with a King bed, bathroom also small but well designed and adequate. The view was to die for from our window and the rooftop pool. We dined in the restaurant one night and we were attended to wonderfully and the food was amazing.

As stated above, we paid extra for a club room and have done so in other hotels in Singapore previously to have access to a quiet lounge with some comforts as described above. What we were unaware of is that for a daily fee anyone can access this area and some guests made it the dining and drinking venue arriving before the evening drinks taking up all available seating, the room was loud and when we arrived there was no room to sit, no wine glasses, no wine and families were gorging themselves on the food that was on offer. Children were not being supervised in the lounge. This happened each night of our stay we complained but little was done to quell this phenomenon. In short we will return but we will save some money and not pay for a club room again. The location and the amenity of the building and surround are what drew us to this hotel.

FAQs

How much does this hotel cost compared to others in Singapore?

The average price for a rental in Singapore is R 902 per night. This rental is R 1,696 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JEN Singapore Orchardgateway by Shangri-La. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JEN Singapore Orchardgateway by Shangri-La. Enjoy the water!

Is JEN Singapore Orchardgateway by Shangri-La pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JEN Singapore Orchardgateway by Shangri-La?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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4.1

Excellent(1,036 Reviews)

Orchard Grand Court

Apartment hotel

in Singapore

1 full bed

Pool · Kitchen or Kitchenette · Air conditioner

Looking for a memorable stay in Singapore? Our Apartment hotel might just be what you're looking for. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more during your stay.

RRRR

JEN Singapore Orchardgateway by Shangri-La

Hotel in Singapore

Reasons to book

About this hotel

Amenities

Map of Singapore

Nearby attractions

Available Rooms

Superior King Room

Superior Twin Room

Deluxe King Room

Superior King Room with City View

Superior Twin Room with City View

JEN Singapore Orchardgateway by Shangri-La

Hotel in Singapore

Reasons to book

About this hotel

Amenities

Map of Singapore

Nearby attractions

Available Rooms

Superior King Room

Superior Twin Room

Deluxe King Room

Superior King Room with City View

Superior Twin Room with City View

Reviews

FAQs

How much does this hotel cost compared to others in Singapore?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JEN Singapore Orchardgateway by Shangri-La pet friendly?

What amenities are available at JEN Singapore Orchardgateway by Shangri-La?

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