Eden Andalou Aquapark & Spa
Hotel in Marrakesh-Safi
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
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About this hotel
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa this environmentally-friendly hotel. It is 6.6 km from Marrakech Airport and offers views of the Atlas Mountains.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Marrakesh-Safi
Available Rooms
Poolside Double Deluxe Room with Sofa Bed
1 Sofa • 473 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Family Deluxe Double Room with Sofa Bed
1 Sofa • 516 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Classic Queen Suite with Sofa Bed and Poolside View
1 Sofa • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room with Two Sofa Beds and Balcony
1 Sofa • 473 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Grand Deluxe Queen Room with Sofa Bed
1 Sofa • 516 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews5.0
Large property, very well kept and grounds very clean.
Large pool too cold
5.0
Le petit déjeuner était extraordinaire, l'emplacement très calme, tranquille... Merci pour votre accueil..
Tout est génial
3.5
La chambre était très agréable et spacieuse, le matelaa très confortable. Merci au personnel qui était aux petits soins et un merci tout particulier à Talib, le réceptionniste, qui a été très professionnel, bienveillant et à l'écoute.
Le buffet, des plats meilleurs que d'autres, mais c'est certainement le cas partout. L'excursion avec activités dromadaires, quad et dîner spectacle à la Bohème dans le désert était top mais il faut savoir que le prix n'est apparemment pas négociable à l'hôtel, et un peu cher comparé aux offres sur Internet ou avec d'autres fournisseurs que l'on peut trouver à la Medina.
3.0
Le petit déjeuner est bon. Le service aussi. L’aquapark est le seul vrai avantage de cet hôtel.
J’ai été très déçue. L’hôtel ne mérite pas 5 étoiles. Les équipements sont vieillots, il manque de charme, les repas ne sont pas toujours bons. Il est trop loin de la ville.
3.5
The highlight of our stay was the food and service. The meals were delicious, and the overall dining experience was fantastic. A special mention goes to Abderahim, who provided exceptional service—he was attentive, friendly, and really made us feel welcomed. His hospitality stood out, he worked so hard, we really appreciated it. Another mention goes to the bar staff, particularly Yassim. Also the whole hotel was cleaned to such high standards, and the dining room was cleaned from top to bottom after every service. The shuttle service provided by the hotel was convenient and efficient, making it easy to get in and out of the city. Also the airport pick-up was good.
The room itself was lovely—spacious, clean, and well-appointed, offering plenty of space to unwind. However, instead of the peaceful garden view I had hoped for, our room overlooked a noisy access road and the aqua park. The aqua park, despite being empty for most of the day, blared loud music from morning to night, which made it impossible to enjoy the tranquillity I had hoped for. I reached out to the front desk on four separate occasions to request a room change to something quieter, ideally with a garden view, but was told I’d have to pay more for a different room. The other people in our party had paid exactly the same and had a very quiet room. The lack of flexibility in accommodating such a simple request left me feeling frustrated and unappreciated. The large pool was freezing, to the point where we couldn’t really enjoy it. I believe it could easily be improved if it was covered or heated like the smaller pool. While the room itself was comfortable and the hotel served amazing food, the noise and the lack of responsiveness from the staff soured my experience. I’d recommend ensuring that guests who are seeking a quieter retreat have more options and flexibility. Sadly, this stay did not meet my expectations, and I certainly didn’t feel like my birthday was treated with the special care I had hoped for.
5.0
Le service fourni par le personnel de l’hôte. En particulier M. Talib au niveau de la réception, M. Youssef à la piscine et Mme. Hind au Bar
4.0
Marriott Bonvoy hotel and everything was as expected; excellent selection of food for every meal, in house and excursions office where airport transfers can be booked as well, rooms were spacious and clean if a little tired, all inclusive package included all local alcoholic beverages.
Staff in restaurant could be a little inattentive to serve drinks unless prompted (or I suspect tipped)
0.5
Rien
La nourriture
Pas d’activité pour les enfants
5.0
La propreté la gentillesse des gens
Ras
5.0
Loved the stay so much! The entertainer kali was super friendly and funny too :) would definitely recommend
N/A
5.0
Literally everything. Everyone is so friendly and the food is extraordinary 🌸 I definitely will come back
3.5
Food
Water park was tired
4.5
The most pleasant and friendliest hotel staff I have ever come across.
The restaurant and bar staff were very attentive and made sure our drinks were always topped up.
Excellent hotel, very clean and large room.
2.5
Staff was frendly
Quite old and tired look
4.5
La gentillesse du personnel et la propreté de l'établissement.
Le buffet très varié et une qualité des repas excellente.
Rien
4.5
Merci sara à l'accueil et asmaa au restaurant et à toute l'équipe. Très belle expérience. On reviendra
4.5
Le personnel était admirable et sympathique
L’emplacement
3.0
Food ,distraction,staff
I have booked a double bed not twins bed
The room and bathroom are not well maintained,taps not clean
The house keeping in the rooms not good very poor.
5.0
Lovely hotel lovely staff nice relaxing atmosphere
All was good
5.0
Le personnel est incroyable, la nourriture exceptionnelle, la propreté super! Et le wifi fonctionne très très bien!!
J’ai tout aimé
4.5
Confort du lit, petit déjeuner et gentillesse du personnel. En particulier M. Abderrahmane a l’accueil
Un peu éloigné du centre ville
3.5
It was very clean and well kept. The lobby had this amazing smell of orange flowers and the staff was very attentive. Room was big and comfortable.
Fes restaurant was delicious.
Although there was a huge variety of food the quality was not the best.
5.0
Jedzenie i dostep do basenu, pogoda
4.0
Personnel très agréable, hôtel très bien dans l’ensemble, grand choix sur les repas
Hôtel un peu vieillot
4.0
Buffet parfait et environnement agréable
Trop familial à mon goût, ne convient pas pour un séjour en couple
5.0
Amazing location with all the comforts. Nice rooms, big and clean. Staff members professional and super kind. Food spectacular with a big selection.
Just a very few little things like the high cost for a low quality shisha (20 pounds) or the fact that the last day I ask for a courtesy room to get changed and I have been sent in a toilet instead of providing a real room.
5.0
We had an amazing time at this hotel . The location was perfect for everything we planned on our itinary, everything was easily accessible and the facilities in the hotel were great . Best part of the hotel though are defiantly the staff , everyone was so accommodating and friendly and could not do enough to make us welcome and comfortable . One staff member in particular that stood out was Bono from the entertainment team , he made sure we knew all the activities going on each day and made us feel most welcome ! He also gave us great recommendations in Marrakesh and great advice on our travels which we were so grateful for . Thank you Bono and all the team at Eden andalou, we will definitely be back.
2.5
Le meilleur est la nourriture ainsi que les boissons.
Un grand choix d’entrées, de plats, de desserts différents le midi et le soir. De bonnes saveurs et très bien préparé. Ce sont de vrais bons cuisiniers avec de bon ingrédients !
Les boissons viennent de bouteilles et non de machines comme dans beaucoup d’hôtel un gros point positif! Pareil pour le jus d’orange frais le matin au petit dej c’est très appréciable.
La literie est de bonne qualité, nous avons bien dormi, pas de problème d’insonorisation.
L’animation n’est pas foufou mais elle est présente. Les animateurs sont motivés.
Le personnel est très sympas au restaurant.
- 1: Je ne comprends pas pourquoi nous avons dû payer plus cher notre chambre et prendre une chambre familiale hors que nos enfants n’ont pas utilisés les lits rajoutés. ( enfant de 3 ans qui dors avec nous et 4 mois dans un lit bébé collé à notre lit en mode cododo )Attention ce ne sont pas de vrais lits pour la personne 3 et 4; mais plutôt un fauteuil marocain où ils rajoutent juste une paire de draps. Une chambre double était amplement suffisant mais impossible de réserver ce genre de chambre quand nous entrions le nombre de participant sur Booking . Surtout que cette chambre plus cher je disposais pas de balcon ni de terrasse.
LA MEILLEURE : LA POUBELLE DE LA CHAMBRE ÉTAIT REMPLIE DE COUCHES DE BÉBÉ À NOTRE ARRIVÉE DANS NOTRE CHAMBRE !
- 2: la chambre , plus précisément mériterait pour le prix un peu de restauration. Chambre 208: joins manquant dans la douche qui inonde toute la salle de bain, un peu de moisissure dans la douche, charnière de la porte de douche toute rouillée et la cuvette des toilettes qui n’arrêtait pas de bouger et qui ne correspond pas au pot.
- 3: c’est vraiment dommage d’avoir un Aqua Park et avoir une eau plus froide qu’un lac! Impossible d’y mettre les pieds . De la publicité mensongère !!! Il est bien noté « eau de glisse et piscine chauffée partiellement de l’Aqua Park » un vrai mensonge et ne devrait pas être autorisé sur Booking . Nous avions réservé exprès pour notre fils qu’il s’y amuse et il n’a pas su rentrer dedans malgré une température de 27 degré.
- 4: Le règlement de l’Aqua Park pourrait être noté sur Booking avant de réserver quand il y a autant de règle.( même en France et dans les piscines ordinaire, nous pouvons aller au toboggan avec notre fils) pour le cas ici , Notre fils fait 96 cm et pouvais aller qu’à 2 toboggans + la pataugeoire toute vétuste . ( de l’eau qui jaillit de partout avec des fontaines gelées de partout dans une pataugeoire. Où est la logique ? De rendre malade les enfants?
5.0
Abbiamo trascorso una vacanza indimenticabile in questo splendido angolo di Marocco. Il nostro soggiorno in questo hotel è stato davvero piacevole. Il team di animazione è stato fantastico, sempre pieno di energia e capace di far divertire grandi e piccoli con serate coinvolgenti. Anche la cucina merita una menzione speciale: il cibo era abbondante, vario e di ottima qualità, con opzioni per tutti i gusti. Non è facile trovare una tale varietà in un buffet, ma qui l’offerta è stata sorprendente. Un ringraziamento a tutto lo staff per aver reso la nostra vacanza indimenticabile. Ci torneremo!
4.0
La propreté des lieux
L’accueil du personnel
La chambre spacieuse et très joli
Les installations de qualité et régulièrement nettoyées
Mention spéciale à l’animatrice Marie Joe qui nous a chaleureusement accueilli et expliqué tout ce qu’il y avait à savoir pour les animations, très pro et toujours patiente et souriante merci à Marie Joe !
Pas d’accueil à l’arrivée pour présenter l’équipe d’animation, le programme, les différents espaces c’est à nous de nous renseigner seuls
Le kids club mériterait d’avoir un vrai programme parce que la c’était jeux libres dans une salle ( dessin, construction, puzzle …) pas vraiment d’animation pour eux. En revanche mini disco le soir super !
5.0
The best staff youll find anywhere. Amazing food, great disco evening and other activities. Have been there multiple times and the resort just keeps improving. From the water pressure jn the showers to the variety in food to the gardens and the facility, they keep improving day by day
The worst thing about eden andalou is when you leave. It makes you feel sad after having had such a wonderful tome there.
4.5
Le calme de la chambre la propreté
Reclamer les couverts et les serviettes au restaurant
5.0
Tout était top on passe tjs nos vacances à eden andalous depuis 2020 on a essayer de changer mais on a regretté
Rien
4.5
Huge and plentiful buffet to choose from at all meal times. A core set of meals (fries, burger, pizza, pasta) were always available, local specialties changed daily.
The whole hotel and grounds were tidy and well kept. Our two bedrooms were spacious, clean and comfortable.
We booked quad biking and a trip to the medina through the hotel. Both were well organised, great fun and our guides were lovely.
All in all we had a super week and would definitely return for more winter sun!
The aqua park is smaller than I expected and most suited to small children, up to young teenager.
5.0
Restaurant and food is excellent. Very family friendly hotel, very good kids animation club and family programme is very ambitious. Excellent, friendly and personal service in total. We found out that Micheal Jackson is still alive (MIKE). The evening entertainment program was great all nights. Their Halloween program was outstanding. This is the perfect hotel for families. Many thanks from Iceland. Bogi
4.5
Tout le manger les équipements
Manque d animation le soir
4.5
Le personnel est irréprochable - un accueil très chaleureux et une disponibilité tout au long du séjour.
Le buffet est de qualité et change régulièrement.
Les équipements extérieurs sont très bien et totalement conformes aux photos, la grande piscine peut parfois être un peu fraîche car non chauffée !
Chambre spacieuse et très agréable.
L’hôtel est proche de l’aéroport et est à une vingtaine de minutes du centre de Marrakech, une navette gratuite est prévue à l’hôtel sur réservation.
Je recommande cet établissement.
4.5
La facilité pour les enfants de tous avoir sur place. Repas, activité…
4.5
Le restaurant : les plats sont très variés, bien cuisinés, le service est fait par le personnel ainsi les plats restent chauds et présentables.
Les serveurs sont exceptionnels et très gentils, le service est parfait et rapide!
Le nettoyage de la chambre quotidien.
La navette gratuite, pas de navette le soir, dommage le dernier retour est à 20h.
Il manque des prises de courant dans les chambres, aucune prise à côté du lit. Dans la salle de bain, une seule prise valable uniquement pour les rasoirs.
La bouilloire dans la chambre n’est pas systématique, il faut la demander à la réception.
FAQs
How much does this hotel cost compared to others in Marrakesh-Safi?
The average price for a rental in Marrakesh-Safi is R 1,456 per night. This rental is R 1,272 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Eden Andalou Aquapark & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Eden Andalou Aquapark & Spa. Enjoy the water!
Is Eden Andalou Aquapark & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Eden Andalou Aquapark & Spa?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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