Sunbay Hotel
3.5
Average(105 Reviews)Hotel in Oistins
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This resort-style hotel is less than a 5-minute’s walk from the beach and the beautiful Caribbean Sea. It boasts an outdoor pool, an on-site restaurant and sports bar, and free Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Oistins
Available Rooms
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.5
Average(105 Reviews)100% verified reviews
3.5
The services were nice, especially the pool and breakfast
I didn't like that because they noticed im from the region (Caribbean) they weren't gonna extend any services to me like they did other guess.
One of the cleaners was so rough in cleaning the room that she broke the glass mirror.
I also didn't like that they kept on asking me what room i was in because i didn't have a foreign( uk, American)accent or looked the part. It was annoying and somewhat disrespectful cause it was only me they asked these questions
3.5
Staff is really kind and helpful
Hotel is too old. For that rooms are not at good condition. And they are not clean.
3.5
No a/c in bathroom
3.5
All of the staff at Sunbay are exceptional- really above and beyond to help. Room was comfortable and clean; grounds are pretty and well maintained.
3.5
Ended up canceling and not spending the night
Cleanliness, a bit of attention paid to the lobby
3.5
The grounds are beautiful
I requested room service at 11a.m and I never got it till 7p.m. The fridge in my room was noisy. More noticable at night when its wad quiet.
3.5
Breakfast
It was okit
3.5
All went well even bottle water on arrival. The breakfast and staff was nice.
there was ants in the room and the toilet continue to run the whole time.
3.5
The facility needs some face lift and upgrade
The staff was not friendly or welcoming.
3.5
pool bad shape breakfast so so
no hot water - no WIFI in rooms 208 and 209 - one day no water at all - beds where verry uncomfortable, old hotel need major maintenance and upgrades.
3.5
Rooms were clean staff was pleasant.
No hot water at times, request an ironing board never got it. All in all the hot water thing was the worst.
3.5
Nothing exceptionellt for the pool area
The location, the rooms. The staff was horrible. I think Booking.com should block this hotel because so many travelers have had the same experience. it’s expensive and not even close to match the price, the water isn’t working and worst of all is the staff. They are rude, condescending and even mean. They look bothered even if you ask in the nicest way to please have a towel. Also they add an outrageous extra fee to the price which isn’t what you see when you make the reservation through booking.
3.5
The staff were very nice.
The room conditions
3.5
the staff
the finishings could be a bit more modern
3.5
Nice pool. Staff was friendly
Had to go through an abandoned field to get to the beach.
Beach had no chairs
3.5
The staff at the hotel were exceptional couldn't desire better...my dad did an operation and everyday up to the day we were leaving they were so concern about him....I definitely recommend here to anybody
3.5
Staff try to be friendly. Sometimes it works.
Shower didn't work proper, breakfast is a joke, internet connection works from time to time. Price not in relation to services.
3.5
The food was good
Our room wasn't cleaned once, the bins were flowing over, and the toilet paper was very low, we mentioned it to reception told them that we were going out about 11am, she said she'll send someone along about 11.15, on arrival back in the evening about 6pm the room hadn't been done, I immediately went to reception but no one was there I waited for about 5 minutes when the security guard asked if I needed any help I explained our predicament he kindly said leave it with him a few minutes later there was a knock at our door it was the security guard with bin liners and toilet rolls he also kindly took the rubbish away he showed excellent customer service not the hotel!!
3.5
We stayed at Beach Club, not SunBay because Sunbay was closed. Our room was not ready so manager suggested that we eat at Buffet while waiting for the rooms to open. Being hungry after a 8-hour flight and ground processing, we gladly followed his suggestion.
The buffet was adequate - a variety of foods but we arrived at the end of the serving period so not a great variety to choose from. We took what we could get. Then the bill came: $37 per person!! I found this very expensive for what we received, but there was no contesting the situation.
Rooms were fine and staff was fine too. NIce location on ocean with pool. Would go there again but would negotiate food service.
see above
3.5
All meals
Having to bring your food to the table and cannot take up food and no sanitizer bottles. The tables were not sanitized before and sfter each meal.More staffing is required.
3.5
Room was large, facilities what you'd expect for a 3* hotel. Staff nice. short walk to the beach.
Breakfast wasn't great at all. The staff were lovely but food and beverage options poor and expensive.
3.5
The welcoming was very good, receptionist try to help
I had a very good stay
Nothing
FAQs
How much does this hotel cost compared to others in Oistins?
The average price for a rental in Oistins is R 2,934 per night. This rental is R 7 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sunbay Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sunbay Hotel. Enjoy the water!
Is Sunbay Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sunbay Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
Explore similar vacation rentals in Oistins
Explore all rentals in OistinsOistins travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World