Sheraton Fallsview Hotel
Hotel in Niagara Falls, NY
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Riverfront Niagara Falls hotel in Clifton Hill with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite.
Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite.
Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Niagara Falls, NY
Available Rooms
Room, 2 Queen Beds, No View
2 Queen • 290 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed, No View
1 Queen • 279 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, City View
1 King • 320 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, City View
2 Queen • 320 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Park View
2 Queen • 320 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
5.0 / 10.0
The best hotel near Niagara Falls due to its accessibility to everything, including restaurants and Clifton Park.
4.0 / 10.0
Hotel was great! All the staff was most helpful. Very clean. Two items we did not care for was the Kerig in the room. We don't like Kerig coffee but we did drink it. The second was the Italian restaurant. Food was just okay and it is too dark. You can't read the menu unless you use your phone
4.0 / 10.0
The room had a wonderful view of the falls and was clean with a sleek contemporary decor. The shower was tricky to use and leaked water out, the fireplace didn’t work and the room was cold despite attempts to change the temperature at the thermostat.
The spa was great with a fabulous view of the falls, this was a last minute booking which I was glad worked out.
I was not thrilled with all the extra fees. Parking was pricey, resort fees for amenities I didn’t use and additional occupancy fees (per adult).
If the room booked fits 4 I don’t see why a family of four with young adults have to pay more when we all fit comfortably in the room with 2 queen beds. It’s unnecessary and drives up costs for family getaways.
5.0 / 10.0
I had a beautiful room fireplace,jetted tub,falls view. It seemed the bathroom was newly renovated every thing was absolutely perfect.The only thing I wasn’t crazy about was the channel selection on the tv no movie stations they had Netflix wasn’t paying for that. I would want to go back to the Sheraton next time.
4.0 / 10.0
I booked a room last minute as we were supposed to go home at night but we were too tired. Our phones died because we didn’t bring our charger, I asked the guest service for a charger and they told me to go buy one from the gift shop. The room was comfortable but when we were getting ready to leave in the morning, we noticed a blood stain on one of the bed sheets.
3.0 / 10.0
The Alice lady at check in is rude my wife stood there waiting to be helped and the lady wasn’t doing any work she was just standing there not even acknowledging my wife but when I walked in she jumped on it and ready to help me
4.0 / 10.0
We went on a two-day getaway with my family, and overall, it was an enjoyable experience. The buffet breakfast and dinner were both fine, but there was much room for improvement. I would rate the buffet a 3 out of 5. While half of the staff were very polite, the others were not as attentive. Evidently, the dining area was understaffed during breakfast and dinner, which may have impacted the staff's behaviour. We tried breakfast twice and dinner once during our stay. Each time, there was an issue with the table set up as cutlery was missing, the table was not clean, the worst, others used milk and spoons, and coffee was left on the table as new. Cutlery and half-clean plates could be seen among those supposed to be clean dishes. Overall food options were good and tasted fine.
4.0 / 10.0
We stayed there three days. We were out touring every day.
Our suite was never cleaned!
I had to call the front desk the second night to get clean towels for the bathroom. Sh3 only brought three towels. No extra bathmat, face cloth, soap, etc
She did not offer to clean the rooms
I expect at least one day of service.
5.0 / 10.0
Great hotel. Very well located. Great room and bed. Lots of amenities. Would 100% recommend staying here.
3.0 / 10.0
This was our second stay at this hotel .Our first stay five years ago was much better. Customer service was not akways friendly nor helpful . Parking should be added to cost of room and not additional. Definitely didnt like the fact that i was made to give a tip to the staff at the breakfast buffet and they didnt do anything for us besides seat us ! I can definitely say i will not be returning ti this hotel !!
5.0 / 10.0
We stayed in an American falls view room that had a wonderful view. I was worried because it was on the 3rd floor but it was beautiful. Beds were extremely comfortable and room was a good size with a Juliet balcony. Parking is expensive but we parked at a public lot 2 blocks away for $20 a day because we had two cars.
4.0 / 10.0
It was good but the shower could have used a shower mat
5.0 / 10.0
Amazing views and a great hotel with awesome staff! Looking forward to staying here again in the future!
4.0 / 10.0
My stay was great with the exception of a couple of things. Check in staff and check out staff are just unfriendly people. Also, I was quoted $65 for valet parking but I was charged $79.23 per day. That is super disappointing. Last but not least, our first day of breakfast, not one person came to our table to bring coffee until we were ready to leave. At that time a man hounded me to circle him a minimum $9 tip. Absolutely not. We literally received no service at all, except for a late carafe of coffee. And why would they get tipped unless they give us a great seat with a great view anyway? I am literally serving myself. The bellhops were fabulous, valet guys were great and the elevator lady was wonderful. Overall, we had a wonderful stay and loved it.
2.0 / 10.0
Location is unbeatable if you want to be near the falla and clifton hill but service, appearance, beds were all lackluster also a lot of hidden fees so buyer beware
5.0 / 10.0
great stay
4.0 / 10.0
This hotel was nice.
5.0 / 10.0
Our stay went well from start to finish.
5.0 / 10.0
It was convenient, clean and staff was friendly.
5.0 / 10.0
Fabulous
5.0 / 10.0
Every thing is perfectly
2.0 / 10.0
they charge more for parking that the parking lot if I would not have used hotel parking which is the opposite of anywhere I have ever been and I travel a lot .. I understand they charge a resort fee and the extra tourist fee but I also know that they have leeway to reduce those but she would not hear anything of it and said she couldn't do anything .. we arrived at midnite and left before 9am .. nothing was open, we ha no opportunity to use anything they were charging us for. We have stayed at this property many times and I have always been pleased but it will be a long long time before I go back.
5.0 / 10.0
We booked a Fallsview room and the view was great. The room was very clean and comfortable. We also had a fireplace which was a nice surprise.
5.0 / 10.0
Great location. Indoor pool was closed for maintenance which was a bummer. Need to have a water cooler in the fitness room instead of using plastic water bottles.
Overall good stay and would recommend to others
5.0 / 10.0
This trip is excellent for my wife’s birthday with falls view room
4.0 / 10.0
Wonderful place, friendly staff.
5.0 / 10.0
Terrific view of the Horseshoe and American falls! Room was mostly clean — a stain on the carpet, surface marks on side table, no sofa pillows should be addressed to truly elevate this to a 4* rating. Otherwise, quiet, spacious, and great bathroom and bed.
5.0 / 10.0
Great view of the falls, convenient location to all activities, and best buffet breakfast of any we have ever had at a hotel or resort! Highly recommend this place to anyone visiting the Niagara Falls area!!
5.0 / 10.0
Very good👍👍
4.0 / 10.0
I booked this room for the view and it didn't disappoint. The room was clean, spacious and comfortable with a huge bathroom (with a whirlpool bath which was fun). The TV allowed for streaming which is great - nothing worse than having to watch the local rubbish when you're away from home. The hotel is well located and serviced by the Wego bus service.
5.0 / 10.0
Great service and comfortable stay during the honeymoon trip. We had a great time enjoying the stay in both Niagara Falls and Sheraton Fallsview
5.0 / 10.0
Excellent location. Courteous staff. Highly recommend.
1.0 / 10.0
rooms - spacious and good view of falls - poor carpets - dirty - outside corridor tatty with paper peeling off and threadbare carpets
service - non existent - beds not made - not cleaned - yet everyone eager for tips
breakfast- terrible buffet and non existent service - made to wait for a table when lots of vacant tables - some one just plonks a carafe of coffee and that’s it - next time you see them is when they ask for tips !! when singing the bill - food overcooked and lukewarm -
billing - be careful - they sneak in charges like parking etc ( i told them that i have not driven ) and unless challenged goes unnoticed. took me 4 requests even to get a kettle in the room
budget hotels in the UK are better than this
4.0 / 10.0
Nice relaxing get away for our anniversary. Would have been nice to have been told the indoor pool was closed for renovations.
4.0 / 10.0
The hotel was HUGE, we got a room so far away from everything it took like 5 minutes and lotsa walking to get to the lobby for a snack or coffee. Lobby and elevators were so clean. Room was clean as well just outdated. I didn’t lay extra for the falls view but chose city view instead and it was TERRIBLE. They offer rooms with no view for even cheaper and I feel like that’s what we got. Also, parking is $45 a day and gets charged right to your card. Didn’t live that especially when I saw and extra $10/day fees added on. Rooftop bar/ pool was pretty and we saw fireworks from there. Not 100% sure if I’d stay here again or find something for a better price and similar quality
5.0 / 10.0
Great Hotel To Stay😍
4.0 / 10.0
Our stay was beautiful although as far as the balcony was concerned, it was nothing more than a window that opened and iron bars to keep you from falling out of the window. I was expecting to be able to walk out onto it. After all, that is what a balcony is. That said, the rest of the stay was lovely. We were able to watch the fireworks from our hotel each night.
We weren't crazy about the parking situation. There was a very long walk back to our hotel which was likely done on purpose to try to force people to pay for valet parking.
Most employees were very nice though we did get yelled at by a man working in the unloading area because they didn't direct us where to park to unload and check in and we parked somewhere we weren't supposed to. While we were checking in, the parking attendant got fussed at by his boss and he inturn yelled at us when we returned to our car. We apologized but it didn't seem to matter to the attendant so we dropped it and allowed him to continue being upset.
4.0 / 10.0
Was disappointed that parking wasn’t included with our trip.
5.0 / 10.0
Lovely hotel. Clean and comfortable. Falls view was fantastic.
5.0 / 10.0
Went as a family for a weekend. We loved how close everything was to the hotel and the convenience of everything being within walking distance. I thoight the room with no view/window would bother us but it did not at all. The convenience of everything far outweighed the lack of window.
FAQs
How much does this hotel cost compared to others in Niagara Falls?
The average price for a rental in Niagara Falls is R 2,001 per night. This rental is R 1,018 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Fallsview Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Fallsview Hotel. Enjoy the water!
Is Sheraton Fallsview Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Fallsview Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and balcony or patio.
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