Hard Rock Hotel Cancun - All Inclusive
All inclusive resort in Cancun
1 king bed, 2 full beds
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Cancun - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hard Rock Hotel Cancun - All Inclusive offers 600 accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
An outdoor tennis court and a health club are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Cancun - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hard Rock Hotel Cancun - All Inclusive offers 600 accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.
An outdoor tennis court and a health club are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
Guests under 18 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Family friendly
Map of Cancun
Available Rooms
Rock Suite Ocean View (Two Bedroom)
1 King • 2 Double • 1066 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Diamond Ocean View
1 King • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Rock Suite Ocean view (One Bedroom)
1 King • 635 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Rock Royalty Ocean View King
1 King • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Ocean View King
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
0.5 / 5.0
The stay was not as it was pictured to be. Too many problems with room. Old smells musty items in room never replenished. Balcony big disappointment housekeeping on higher floors don't care who's below water falling all over food and drinks whole trying to enjoy patio. Food offered is averaged. Hot tub in room spit sand out so that was a big disappointment. Will never stay in this hotel again. Do not recommend. The staff is friendly will go out of there way to help. The views are amazing.
1.5 / 5.0
The hotel is very dated. The room had a jacuzzi but it was filty and the water turned brown.
The AC is always on and can not be turned off so if you open the patio door the condensation made the floor like an ice rink. We had a few nights at the Marriot before staying at the Hard Rock and didnt have this problem.
The rooms are very average.
Food was average and kind of what you expect for an all inclusive.
Pool and beach were good but I think there are better hotels.
1.0 / 5.0
It was okay. I expected more. I did not receive the same treatment as others by the waiters. Not enough water pressure for the toilet. Staff was pushy for purchasing time share and a return stay certificate.
2.5 / 5.0
Really nice hotel good atmosphere friendly staff all around. Tasty food drinks well made
Clean all around. Entertainment every night. Good choice of food in the restaurants. Beach decent with sunbeds
5.0 / 5.0
Upon arriving our transportation to the hotel was not booked like promised. Our room never felt cool, always felt humid and muggy. We walked into muddles of water in our bedroom daily because the condensation
from our unit. Our shower water temp never reach above luke warm water. Food was sad and sloppy, steak tasted like it was old. The pizza bar near the main pool was under cooked and would fall apart after picking it up. They were doing renovations to other rooms so the whole floor/rooms smelled of paint. I would choose another hotel until they are done with remodels.
3.0 / 5.0
For an all inclusive hotel, i find the food was good, staff were nice, had an issue with our first 2 rooms was switch to another floor. Hotel was a bit old. need some renovation. The water was a bit smelly like algae in it.
5.0 / 5.0
the employes where amazing they really good food there was a foam party its was amazing and wonderful
5.0 / 5.0
The beach was gorgeous.
The The food was delicious.
The service was wonderful.
Highly recommend.
5.0 / 5.0
Amazing staff
5.0 / 5.0
Great hotel , great price had fun in Cancun
1.0 / 5.0
They do not turn on the ac
Building is so old and smells bad
I didn’t even want to sleep in their beds
Food is okay not many options
I would go back to any other resort I miss the Royal sands
5.0 / 5.0
Fun and energetic
5.0 / 5.0
Older property
2.5 / 5.0
I just didnt like the avva invite. Tumeshare no time share whatever. Waste of time. Almost lost my massage appointment with my package vip stay
2.0 / 5.0
I have lot of things to complain about. I have videos of my cealing leaking over my daughter
2.0 / 5.0
Disappointed at this property. The hotel needs renovation asap. Wall plus by pool out of socket, missing paint outside, water in our room smelled like sewage, food was not the best, limited dinning option, waited 2 hours for a table at Toro. The italian restaurant was not good. Staff was friendly and hard working. Overall, out of all the places i’ve been in Cancun, i would NOT go back there.
5.0 / 5.0
like the staff the property the amnesties and peaceful music
5.0 / 5.0
Awesome
5.0 / 5.0
Excellent love it
4.0 / 5.0
Good
5.0 / 5.0
The staff are very attentive and they always provide excellent service.
5.0 / 5.0
Loved this property! Looking forward to returning.
5.0 / 5.0
Good
5.0 / 5.0
I liked everything about it
3.0 / 5.0
They have the high end alcohol like Hennessey and Grey goosy.
5.0 / 5.0
Good attention, great work by everyone there 👍
5.0 / 5.0
Excellent
2.0 / 5.0
Room was run down jacuzzi was not in room like it was supposed to be was hidden in batroom behind shower hard to get to ac didn't work room stayed at 76 degrees roof leacked water the whole time staff was made aware of issues an just said theres nothing they can do
5.0 / 5.0
all is good . food is ok . and the waiters in resturant really rude
2.0 / 5.0
It was horrible, most definitely not worth the high price. Find something cheaper.
5.0 / 5.0
Staff was wonderful. Very clean. Food was amazing
4.0 / 5.0
It was a nice resort, really pushy to join there membership. There were several water damage in are rooom leaking from upstairs unit.
4.0 / 5.0
Tons to do, but the food options are very repetitious and there are not many vegetarian meal options past the snacks.
5.0 / 5.0
Every thing good
5.0 / 5.0
They charge me for the upgrade also the room where not clean the staff was very nice 👍
1.0 / 5.0
Will never go again! Does not cater to other cultures in any kind of way. Food at all places on resort was not good, smelled very badly throughout entire resort. Customer service was horrible.
1.0 / 5.0
I will be honest this was the second time that I stayed at this hotel I wanted to give it another chance. But I would never go back. The hotel itself looks very nice, but the pool is destroyed a lot of missing and dangerous pieces all over and you could see mold and mildew everywhere. Most of the employees did not smile unless they saw a manager around that when they would say good morning and even smiled. But besides that they would not even, talk to you. It was very disappointing because I’ve seen in other hotels in Cancun most are nice and it seems like the employees in this hotel are unhappy or pissed for some reason.
This hotel is definitely not for kids. It’s very loud which I don’t mind. The first day we got there we got signed up for a tour to become “members”. I Didn’t mind going on The tour which they want to sell you their timeshares I declined because it just wasn’t for Us as a family. The Employee that gave us the tour Her name was Cynthia and at the beginning she was nice. Once they started offering and gave us the amount which was 27,000 to start with we declined because it wasn’t a good fit for our family and we told them that. But Cynthia turned nasty and she did not even say thank you or goodbye and when we said thank you she ignored us right in front of her face and I told her that It was disrespectful because the program is not for everybody and just because she didn’t make the sell. It’s common courtesy to not ignore us when said bye and thank you
5.0 / 5.0
The hotel was very nice, a bit small only 2 pools but the food was good and the amenities were amazing
3.0 / 5.0
Good hotel, many opportunities in terms of lack of staff to fulfill guests services, too much time to wait for a table in all restaurants (hour plus long wait), the hotel should have a restaurant reservation system to avoid bottlenecks at critical dining hours.
3.0 / 5.0
The aggressiveness of trying to have vacationers buy into their packages is a lot. I spent 2 hours and telling 6 people no to only at check out have another person present me with the same deal. I felt trapped. How am i suppose to buy into a timeshare deal with a hotel that I’ve never been to nor have had the chance to enjoy or see the resort in full and have an experience to make the decide to come back.
FAQs
How much does this all inclusive resort cost compared to others in Cancun?
The average price for a rental in Cancun is R 2,267 per night. This rental is R 6,673 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hard Rock Hotel Cancun - All Inclusive . For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hard Rock Hotel Cancun - All Inclusive . Enjoy the water!
Is Hard Rock Hotel Cancun - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hard Rock Hotel Cancun - All Inclusive ?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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